On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
We are aware of the issue with report slowness and are working very
hard to speed things up. I'll let you know as soon as it's fixed.
-Aaron Karp
AdWords API Team
bye
carlo (from italy)
On 8 Ott, 20:47, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:
> > > hours to complete. Is anyone else having this problem?- Nascondi testo tra virgolette -
>
> - Mostra testo tra virgolette -
As far as we can tell, things should be back to normal with reports.
Please let me know if you continue to see any latency.
-Aaron
We are still having this issue, reports that normally take 1 hour to
complete now take about 1 to 2 days. The reports stay stuck in the
status "In progress".
Though, this only happens when we request the report around 6-8pm US
pacific time.
Kind regards,
Thomas
On Oct 15, 7:06 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
Can you post the report job ID for one of those reports so I can take
a look?
Thanks,
-Aaron
On Oct 19, 4:41 am, Thomas <tho...@rdlt.com> wrote:
> Hi,
>
> We are still having this issue,reportsthat normally take 1 hourtocompletenow take about 1to2 days. Thereportsstay stuck in the
> > > > > take 4hoursto run, are nowtakingover 8hours. This just started
> > > > > in the past week.
>
> > > > > On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
>
> > > > > > For the past 2 weeks our customreportsare againtaking11 to14
> > > > > >hourstocomplete. Is anyone else having this problem?- Nascondi testo tra virgolette -
11928456676372 Could be one of them.. I am not sure...
Kind regards,
Thomas
On Oct 19, 5:28 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
That doesn't look like a valid report job ID to me, and I can't find
it in our system. If you continue to experience any latency, please
make a record of the job ID and post it so I can see what's up.
Thanks,
-Aaron
First of all, thanks for your support :)
Uhmm... strange
How about 11931048577133? It is still in progress at this time.
Kind regards,
Thomas
On Oct 22, 4:37 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
There was a code change pushed out this past week that was meant to
resolve any of the lingering issues, so hopefully everyone's report
performance is back to normal.
Cheers,
-Jeff Posnick, AdWords API Team
There was a one-off issue that could have led to some performance
problems yesterday, so I'm more interested in whether there is any
slowness today and in the future.
Cheers,
-Jeff Posnick, AdWords API Team
On Nov 1, 11:22 am, "zdvsoftw...@hotmail.com"
A few hours later the report was rescheduled and my software was
confronted with a HTTP 502 (Bad Gateway) when calling
ReportService.getReportJobStatus.
That was on Thursday, Friday had no problems.
On Nov 2, 8:24 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:
> > Job 124006947- Hide quoted text -
>
> - Show quoted text -
I got also some issues when asking for a custom report.
Usually, the reports I ask for takes 1 hour to complete. Since
Saturday, I get an error after a 3-4 hours wait.
Here are the report IDs that failed :
- 142545813
- 142449993
Thank you for your help,
Regards,
Denis
Today, we've encountered a rather strange message when asking for a
report... The api said:
"A mysterious error has occured"...
EEK!
This happened when requesting a report from 1oct to 5nov
Kind regards,
Thomas
We are experiencing some trouble with reports today and I do
apologize. We're investigating the cause and I'll let you know as soon
as it's resolved.
Thanks,
-Aaron
A few weeks ago, everything was running smooth and our reports were
finishing quickly.
Would upgrading our report requests to use v11 help?
Thanks,
Doug
On Nov 5, 12:46 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:
> > Thomas- Hide quoted text -
-Aaron
Any news on the fixing?
Kind regards,
Thomas
On Nov 6, 6:02 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
Are you still running into problems with reports failing unexpectedly?
Cheers,
-Jeff Posnick, AdWords API Team