We've been experiencing the same problem. Our reports, which used to take 4 hours to run, are now taking over 8 hours. This just started in the past week.
On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
> We've been experiencing the same problem. Our reports, which used to > take 4 hours to run, are now taking over 8 hours. This just started > in the past week.
> On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
> > For the past 2 weeks our custom reports are again taking 11 to 14 > > hours to complete. Is anyone else having this problem?
I'm having custom reports stuck in 'pending' status this morning - but they were running fine since the update on 21 September. Does anyone else see this?
> We are aware of the issue with report slowness and are working very > hard to speed things up. I'll let you know as soon as it's fixed.
> -Aaron Karp > AdWords API Team
> On Oct 8, 12:33 pm, Jeff Schumacher <lords...@gmail.com> wrote:
> > We've been experiencing the same problem. Our reports, which used to > > take 4 hours to run, are now taking over 8 hours. This just started > > in the past week.
> > On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
> > > For the past 2 weeks our custom reports are again taking 11 to 14 > > > hours to complete. Is anyone else having this problem?- Nascondi testo tra virgolette -
> i'm in the same condition > waiting and hoping..!
> bye > carlo (from italy)
> On 8 Ott, 20:47, AdWords API Advisor <adwordsapiadvi...@google.com> > wrote:
> > Hi everyone,
> > We are aware of the issue with report slowness and are working very > > hard to speed things up. I'll let you know as soon as it's fixed.
> > -Aaron Karp > > AdWords API Team
> > On Oct 8, 12:33 pm, Jeff Schumacher <lords...@gmail.com> wrote:
> > > We've been experiencing the same problem. Our reports, which used to > > > take 4 hours to run, are now taking over 8 hours. This just started > > > in the past week.
> > > On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
> > > > For the past 2 weeks our custom reports are again taking 11 to 14 > > > > hours to complete. Is anyone else having this problem?- Nascondi testo tra virgolette -
We are still having this issue, reports that normally take 1 hour to complete now take about 1 to 2 days. The reports stay stuck in the status "In progress". Though, this only happens when we request the report around 6-8pm US pacific time.
Kind regards, Thomas
On Oct 15, 7:06 pm, AdWords API Advisor <adwordsapiadvi...@google.com> wrote:
> As far as we can tell, things should be back to normal with reports. > Please let me know if you continue to see any latency.
> -Aaron
> On Oct 9, 11:44 am, carlo <cbell...@gmail.com> wrote:
> > i'm in the same condition > > waiting and hoping..!
> > bye > > carlo (from italy)
> > On 8 Ott, 20:47, AdWords API Advisor <adwordsapiadvi...@google.com> > > wrote:
> > > Hi everyone,
> > > We are aware of the issue with report slowness and are working very > > > hard to speed things up. I'll let you know as soon as it's fixed.
> > > -Aaron Karp > > > AdWords API Team
> > > On Oct 8, 12:33 pm, Jeff Schumacher <lords...@gmail.com> wrote:
> > > > We've been experiencing the same problem. Our reports, which used to > > > > take 4 hours to run, are now taking over 8 hours. This just started > > > > in the past week.
> > > > On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
> > > > > For the past 2 weeks our custom reports are again taking 11 to 14 > > > > > hours to complete. Is anyone else having this problem?- Nascondi testo tra virgolette -
> We are still having this issue,reportsthat normally take 1 hourtocompletenow take about 1to2 days. Thereportsstay stuck in the > status "In progress". > Though, this only happens when we request the report around 6-8pm US > pacific time.
> Kind regards, > Thomas
> On Oct 15, 7:06 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > wrote:
> > Hi everyone,
> > As far as we can tell, things should be back to normal withreports. > > Please let me know if you continue to see any latency.
> > -Aaron
> > On Oct 9, 11:44 am, carlo <cbell...@gmail.com> wrote:
> > > i'm in the same condition > > > waiting and hoping..!
> > > bye > > > carlo (from italy)
> > > On 8 Ott, 20:47, AdWords API Advisor <adwordsapiadvi...@google.com> > > > wrote:
> > > > Hi everyone,
> > > > We are aware of the issue with report slowness and are working very > > > > hard to speed things up. I'll let you know as soon as it's fixed.
> > > > -Aaron Karp > > > > AdWords API Team
> > > > On Oct 8, 12:33 pm, Jeff Schumacher <lords...@gmail.com> wrote:
> > > > > We've been experiencing the same problem. Ourreports, which used to > > > > > take 4hoursto run, are nowtakingover 8hours. This just started > > > > > in the past week.
> > > > > On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
> > > > > > For the past 2 weeks our customreportsare againtaking11 to14 > > > > > >hourstocomplete. Is anyone else having this problem?- Nascondi testo tra virgolette -
> Can you post the report job ID for one of those reports so I can take > a look?
> Thanks, > -Aaron
> On Oct 19, 4:41 am, Thomas <tho...@rdlt.com> wrote:
> > Hi,
> > We are still having this issue,reportsthat normally take 1 hourtocompletenow take about 1to2 days. Thereportsstay stuck in the > > status "In progress". > > Though, this only happens when we request the report around 6-8pm US > > pacific time.
> > Kind regards, > > Thomas
> > On Oct 15, 7:06 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > wrote:
> > > Hi everyone,
> > > As far as we can tell, things should be back to normal withreports. > > > Please let me know if you continue to see any latency.
> > > -Aaron
> > > On Oct 9, 11:44 am, carlo <cbell...@gmail.com> wrote:
> > > > i'm in the same condition > > > > waiting and hoping..!
> > > > bye > > > > carlo (from italy)
> > > > On 8 Ott, 20:47, AdWords API Advisor <adwordsapiadvi...@google.com> > > > > wrote:
> > > > > Hi everyone,
> > > > > We are aware of the issue with report slowness and are working very > > > > > hard to speed things up. I'll let you know as soon as it's fixed.
> > > > > -Aaron Karp > > > > > AdWords API Team
> > > > > On Oct 8, 12:33 pm, Jeff Schumacher <lords...@gmail.com> wrote:
> > > > > > We've been experiencing the same problem. Ourreports, which used to > > > > > > take 4hoursto run, are nowtakingover 8hours. This just started > > > > > > in the past week.
> > > > > > On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
> > > > > > > For the past 2 weeks our customreportsare againtaking11 to14 > > > > > > >hourstocomplete. Is anyone else having this problem?- Nascondi testo tra virgolette -
That doesn't look like a valid report job ID to me, and I can't find it in our system. If you continue to experience any latency, please make a record of the job ID and post it so I can see what's up.
Thanks, -Aaron
On Oct 22, 3:30 am, SEM <adwo...@queromedia.com> wrote:
> 11928456676372 Could be one of them.. I am not sure...
> Kind regards, > Thomas
> On Oct 19, 5:28 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > wrote:
> > Hi Thomas,
> > Can you post the report job ID for one of those reports so I can take > > a look?
> > Thanks, > > -Aaron
> > On Oct 19, 4:41 am, Thomas <tho...@rdlt.com> wrote:
> > > Hi,
> > > We are still having this issue,reportsthat normally take 1 hourtocompletenow take about 1to2 days. Thereportsstay stuck in the > > > status "In progress". > > > Though, this only happens when we request the report around 6-8pm US > > > pacific time.
> > > Kind regards, > > > Thomas
> > > On Oct 15, 7:06 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > > wrote:
> > > > Hi everyone,
> > > > As far as we can tell, things should be back to normal withreports. > > > > Please let me know if you continue to see any latency.
> > > > -Aaron
> > > > On Oct 9, 11:44 am, carlo <cbell...@gmail.com> wrote:
> > > > > i'm in the same condition > > > > > waiting and hoping..!
> > > > > bye > > > > > carlo (from italy)
> > > > > On 8 Ott, 20:47, AdWords API Advisor <adwordsapiadvi...@google.com> > > > > > wrote:
> > > > > > Hi everyone,
> > > > > > We are aware of the issue with report slowness and are working very > > > > > > hard to speed things up. I'll let you know as soon as it's fixed.
> > > > > > -Aaron Karp > > > > > > AdWords API Team
> > > > > > On Oct 8, 12:33 pm, Jeff Schumacher <lords...@gmail.com> wrote:
> > > > > > > We've been experiencing the same problem. Ourreports, which used to > > > > > > > take 4hoursto run, are nowtakingover 8hours. This just started > > > > > > > in the past week.
> > > > > > > On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
> > > > > > > > For the past 2 weeks our customreportsare againtaking11 to14 > > > > > > > >hourstocomplete. Is anyone else having this problem?- Nascondi testo tra virgolette -
> That doesn't look like a valid report job ID to me, and I can't find > it in our system. If you continue to experience any latency, please > make a record of the job ID and post it so I can see what's up.
> Thanks, > -Aaron
> On Oct 22, 3:30 am, SEM <adwo...@queromedia.com> wrote:
> > Hi Aaron,
> > 11928456676372 Could be one of them.. I am not sure...
> > Kind regards, > > Thomas
> > On Oct 19, 5:28 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > wrote:
> > > Hi Thomas,
> > > Can you post the report job ID for one of those reports so I can take > > > a look?
> > > Thanks, > > > -Aaron
> > > On Oct 19, 4:41 am, Thomas <tho...@rdlt.com> wrote:
> > > > Hi,
> > > > We are still having this issue,reportsthat normally take 1 hourtocompletenow take about 1to2 days. Thereportsstay stuck in the > > > > status "In progress". > > > > Though, this only happens when we request the report around 6-8pm US > > > > pacific time.
> > > > Kind regards, > > > > Thomas
> > > > On Oct 15, 7:06 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > > > wrote:
> > > > > Hi everyone,
> > > > > As far as we can tell, things should be back to normal withreports. > > > > > Please let me know if you continue to see any latency.
> > > > > -Aaron
> > > > > On Oct 9, 11:44 am, carlo <cbell...@gmail.com> wrote:
> > > > > > i'm in the same condition > > > > > > waiting and hoping..!
> > > > > > bye > > > > > > carlo (from italy)
> > > > > > On 8 Ott, 20:47, AdWords API Advisor <adwordsapiadvi...@google.com> > > > > > > wrote:
> > > > > > > Hi everyone,
> > > > > > > We are aware of the issue with report slowness and are working very > > > > > > > hard to speed things up. I'll let you know as soon as it's fixed.
> > > > > > > -Aaron Karp > > > > > > > AdWords API Team
> > > > > > > On Oct 8, 12:33 pm, Jeff Schumacher <lords...@gmail.com> wrote:
> > > > > > > > We've been experiencing the same problem. Ourreports, which used to > > > > > > > > take 4hoursto run, are nowtakingover 8hours. This just started > > > > > > > > in the past week.
> > > > > > > > On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
> > > > > > > > > For the past 2 weeks our customreportsare againtaking11 to14 > > > > > > > > >hourstocomplete. Is anyone else having this problem?- Nascondi testo tra virgolette -
I just wanted to follow up and see if folks are still experiencing reports that take much longer (many hours longer) than they normally take to run.
There was a code change pushed out this past week that was meant to resolve any of the lingering issues, so hopefully everyone's report performance is back to normal.
Cheers, -Jeff Posnick, AdWords API Team
On Oct 23, 3:58 am, SEM <adwo...@queromedia.com> wrote:
> How about 11931048577133? It is still in progress at this time.
> Kind regards, > Thomas
> On Oct 22, 4:37 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > wrote:
> > Hi Thomas,
> > That doesn't look like a valid report job ID to me, and I can't find > > it in our system. If you continue to experience any latency, please > > make a record of the job ID and post it so I can see what's up.
> > Thanks, > > -Aaron
> > On Oct 22, 3:30 am, SEM <adwo...@queromedia.com> wrote:
> > > Hi Aaron,
> > > 11928456676372 Could be one of them.. I am not sure...
> > > Kind regards, > > > Thomas
> > > On Oct 19, 5:28 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > > wrote:
> > > > Hi Thomas,
> > > > Can you post the report job ID for one of those reports so I can take > > > > a look?
> > > > Thanks, > > > > -Aaron
> > > > On Oct 19, 4:41 am, Thomas <tho...@rdlt.com> wrote:
> > > > > Hi,
> > > > > We are still having this issue,reportsthat normally take 1 hourtocompletenow take about 1to2 days. Thereportsstay stuck in the > > > > > status "In progress". > > > > > Though, this only happens when we request the report around 6-8pm US > > > > > pacific time.
> > > > > Kind regards, > > > > > Thomas
> > > > > On Oct 15, 7:06 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > > > > wrote:
> > > > > > Hi everyone,
> > > > > > As far as we can tell, things should be back to normal withreports. > > > > > > Please let me know if you continue to see any latency.
> > > > > > -Aaron
> > > > > > On Oct 9, 11:44 am, carlo <cbell...@gmail.com> wrote:
> > > > > > > i'm in the same condition > > > > > > > waiting and hoping..!
> > > > > > > On 8 Ott, 20:47, AdWords API Advisor <adwordsapiadvi...@google.com> > > > > > > > wrote:
> > > > > > > > Hi everyone,
> > > > > > > > We are aware of the issue with report slowness and are working very > > > > > > > > hard to speed things up. I'll let you know as soon as it's fixed.
> > > > > > > > On Oct 8, 12:33 pm, Jeff Schumacher <lords...@gmail.com> wrote:
> > > > > > > > > We've been experiencing the same problem. Ourreports, which used to > > > > > > > > > take 4hoursto run, are nowtakingover 8hours. This just started > > > > > > > > > in the past week.
> > > > > > > > > On Oct 8, 5:32 am, Nick <t...@trafficstrategies.com> wrote:
> > > > > > > > > > For the past 2 weeks our customreportsare againtaking11 to14 > > > > > > > > > >hourstocomplete. Is anyone else having this problem?- Nascondi testo tra virgolette -
How long did it end up taking to complete, and how long does it normally take? Is it slow again the next time you ran it?
There was a one-off issue that could have led to some performance problems yesterday, so I'm more interested in whether there is any slowness today and in the future.
I think it took about 180 minutes (my software abandons after 40 minutes 'in progress'). Normal is 10-15 minutes.
A few hours later the report was rescheduled and my software was confronted with a HTTP 502 (Bad Gateway) when calling ReportService.getReportJobStatus.
That was on Thursday, Friday had no problems.
On Nov 2, 8:24 pm, AdWords API Advisor <adwordsapiadvi...@google.com> wrote:
> How long did it end up taking to complete, and how long does it > normally take? Is it slow again the next time you ran it?
> There was a one-off issue that could have led to some performance > problems yesterday, so I'm more interested in whether there is any > slowness today and in the future.
We run reports every hour and the last 5 have failed. Also over the weekend, most of our reports failed. We are using API v10 CustomReport to schedule the reports for large campaigns.
A few weeks ago, everything was running smooth and our reports were finishing quickly. Would upgrading our report requests to use v11 help?
Thanks, Doug
On Nov 5, 12:46 pm, AdWords API Advisor <adwordsapiadvi...@google.com> wrote:
> We are experiencing some trouble with reports today and I do > apologize. We're investigating the cause and I'll let you know as soon > as it's resolved.
> Thanks, > -Aaron
> On Nov 5, 10:58 am, Thomas <tho...@rdlt.com> wrote:
> > Hi,
> > Today, we've encountered a rather strange message when asking for a > > report... The api said: > > "A mysterious error has occured"...
> > EEK!
> > This happened when requesting a report from 1oct to 5nov
> We run reports every hour and the last 5 have failed. Also over the > weekend, most of our reports failed. > We are using API v10 CustomReport to schedule the reports for large > campaigns.
> A few weeks ago, everything was running smooth and our reports were > finishing quickly. > Would upgrading our report requests to use v11 help?
> Thanks, > Doug
> On Nov 5, 12:46 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > wrote:
> > Hi all,
> > We are experiencing some trouble with reports today and I do > > apologize. We're investigating the cause and I'll let you know as soon > > as it's resolved.
> > Thanks, > > -Aaron
> > On Nov 5, 10:58 am, Thomas <tho...@rdlt.com> wrote:
> > > Hi,
> > > Today, we've encountered a rather strange message when asking for a > > > report... The api said: > > > "A mysterious error has occured"...
> > > EEK!
> > > This happened when requesting a report from 1oct to 5nov
> This is not a version-specific (or API-specific) issue, so using v11 > shouldn't make a difference. We do hope to have everything fixed very > soon.
> -Aaron
> On Nov 6, 8:29 am, doug <douglaswat...@gmail.com> wrote:
> > We run reports every hour and the last 5 have failed. Also over the > > weekend, most of our reports failed. > > We are using API v10 CustomReport to schedule the reports for large > > campaigns.
> > A few weeks ago, everything was running smooth and our reports were > > finishing quickly. > > Would upgrading our report requests to use v11 help?
> > Thanks, > > Doug
> > On Nov 5, 12:46 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > wrote:
> > > Hi all,
> > > We are experiencing some trouble with reports today and I do > > > apologize. We're investigating the cause and I'll let you know as soon > > > as it's resolved.
> > > Thanks, > > > -Aaron
> > > On Nov 5, 10:58 am, Thomas <tho...@rdlt.com> wrote:
> > > > Hi,
> > > > Today, we've encountered a rather strange message when asking for a > > > > report... The api said: > > > > "A mysterious error has occured"...
> > > > EEK!
> > > > This happened when requesting a report from 1oct to 5nov
> On Nov 6, 6:02 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > wrote:
> > This is not a version-specific (or API-specific) issue, so using v11 > > shouldn't make a difference. We do hope to have everything fixed very > > soon.
> > -Aaron
> > On Nov 6, 8:29 am, doug <douglaswat...@gmail.com> wrote:
> > > We run reports every hour and the last 5 have failed. Also over the > > > weekend, most of our reports failed. > > > We are using API v10 CustomReport to schedule the reports for large > > > campaigns.
> > > A few weeks ago, everything was running smooth and our reports were > > > finishing quickly. > > > Would upgrading our report requests to use v11 help?
> > > Thanks, > > > Doug
> > > On Nov 5, 12:46 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > > wrote:
> > > > Hi all,
> > > > We are experiencing some trouble with reports today and I do > > > > apologize. We're investigating the cause and I'll let you know as soon > > > > as it's resolved.
> > > > Thanks, > > > > -Aaron
> > > > On Nov 5, 10:58 am, Thomas <tho...@rdlt.com> wrote:
> > > > > Hi,
> > > > > Today, we've encountered a rather strange message when asking for a > > > > > report... The api said: > > > > > "A mysterious error has occured"...
> > > > > EEK!
> > > > > This happened when requesting a report from 1oct to 5nov
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