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Bose X "whooshing problem"

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Kyler Laird

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Feb 24, 2003, 1:22:42 PM2/24/03
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My wife sent her headset back for (free!) upgrades awhile
ago and had been complaining about them but thought it
was just her ears doing strange things as a result of bad
congestion. A couple of solo trips ago, I snagged her
headset so that she could send mine in for an upgrade.

I didn't get far on that trip, but very early into it I
noticed an annoying sound in the headset. It was like
air passing through a tube. Not pleasant.

So...Kitty finally called Bose (+1 800 287-0611) today
and spoke with a very pleasant tech (Curtis). As soon as
she described the behavior he said something like "Oh,
you have the whooshing problem." It seems that they
replaced the "drivers" (op-amps?) on ~1000 headsets and
a few of them exhibit this problem.

She was told to send 'em back to his attention and he'd
fix it. He even apologized that I had been forced to
fall back to a pair of LightSpeeds.

Bose is good. I like Bose.

--kyler

I O Yu

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Feb 24, 2003, 3:02:06 PM2/24/03
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Mine are brand new and I can hear a whoosh very faintly. Is that the
problem you speak of? If so, back they go!

On Mon, 24 Feb 2003 18:22:42 GMT, Kyler Laird <Ky...@news.Lairds.org>
wrote:

Kyler Laird

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Feb 24, 2003, 10:22:33 PM2/24/03
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I O Yu <nos...@nospam.org> writes:

>Mine are brand new and I can hear a whoosh very faintly. Is that the
>problem you speak of?

Not sure. *I* would have called it more of a "howling" -
almost a whistle.

You don't happen to wear glasses, do you?

>If so, back they go!

Give Curtis a call. I've been impressed with how they've
handled our problems.

--kyler

I O Yu

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Feb 25, 2003, 7:21:29 AM2/25/03
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On Tue, 25 Feb 2003 03:22:33 GMT, Kyler Laird <Ky...@news.Lairds.org>
wrote:

>I O Yu <nos...@nospam.org> writes:


>
>>Mine are brand new and I can hear a whoosh very faintly. Is that the
>>problem you speak of?
>
>Not sure. *I* would have called it more of a "howling" -
>almost a whistle.

No, mine sounded more like an air leak in a door, even though the a/c
was stopped w/o the engine running.

>
>You don't happen to wear glasses, do you?

Yup


>
>>If so, back they go!
>
>Give Curtis a call. I've been impressed with how they've
>handled our problems.

Thanks, I will.
>
>--kyler

Kyler Laird

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Feb 25, 2003, 11:22:32 AM2/25/03
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I O Yu <nos...@nospam.org> writes:

>No, mine sounded more like an air leak in a door, even though the a/c
>was stopped w/o the engine running.
>>
>>You don't happen to wear glasses, do you?

>Yup

If you haven't already, I suggest trying without your
glasses on (if you tuck them beneath the ear cups).

--kyler

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