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Media player 7.1 freezes system

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bi...@schiphol.nl

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Aug 10, 2001, 11:42:37 PM8/10/01
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Hello to you all,

recently a strange thing happens on my PC. Everytime Windows Media
Player opens, my system freezes. Reinstalling media player doesn't
help.

Anyone tips?

Ruud

Martin Rubenstein

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Aug 13, 2001, 2:50:27 PM8/13/01
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Goede medag (I think),


I have just located the source of my Media Player freezes to SurfinGuard
Pro, which was loading a program called hooksys.exe on startup.

Follow the steps in
http://support.microsoft.com/support/kb/articles/q192/9/26.asp but
personally I would start with the startup programs first rather than win.ini
and system.ini . It'll take an hour or 2 to locate the program causing
the problem (if you're lucky). Remember, you must reboot each time you
make an alteration and especially after it has crashed.

I take it you manage to close media player by pressing ctrl-alt-del and then
you can reboot normally?

Let us know what you find.

Martin

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