Outlook update doesn't update files-please help!

[Lila]

Hi,

I have had a long term problem with Outlook crashing when
I modify or reschedule contacts or appointments or add
new ones, and
also displaying an error message when I click on the
Activities tab inside contacts, "Outlook cannot display
this view. A folder by this name already exists." I have
traced the error to a MS Knowledge Base article 329538,
in which MS acknowledges this or a similar problem as a
bug, and it recommends to run the update dated December 4
2002. When I ran the update and then compared the file
versions and dates with what the article says I should
have after running the update, I noticed that the update
didn't update the following 3 files: outlcm.dll,
outllib.dll and outlph.dll (they all should have updated
to ver. 10.0.4705.0, but they didn't). I tried running
the update again, but I'm unable to do it because it
tells me that this update has already been applied.

I am running Windows XP Home Edition with Service Pack 1,
Office XP Professional with Service Pack 2 on a Dell PIII
1200 MHz Latitude C610 with 256MB of memory and a 30 GB
hard disk. If anyone out there has a similar setup and
has these three files with the versions mentioned above,
please email them to me directly at
lil...@earthlink.net. Or if you have any other
suggestions, they would be very welcome.

By the way, I tried renaming the files and then running
the update -- it still tells me that this update was
already applied. I also tried reinstalling Office over
the existing Office, and running the Help->Detect and
Repair utility; none of the above helped. I hesitate to
completely remove Outlook because although I can save my
mailbox, I don't know how to save my settings and I can't
afford to lose them (like all my categories, signatures,
and all the other settings that if I lost it would take
me days to get back on my feet).

Thanks!
LW

[Russ Valentine [MVP-Outlook]]

Are you using a PST file? If so, have you tried using the Inbox Repair Tool
to check it for errors?
--
Russ Valentine
[MVP-Outlook]
"Lila" <lil...@earthlink.net> wrote in message
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