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6340i that won't do GSM?????

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Mike Nassour

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Dec 15, 2003, 7:45:34 PM12/15/03
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Hey folks, I've got a three week old Cingular 6340i that for some reason
doesn't seem to want to go to Cingular GSM in a known good GSM area. Of
course, there's no indication of this on the screen, but the phone is
greyed-out on forwarding fax calls, says MUTE instead of HOLD on the right
softkey during a call, etc. Any ideas, folks????


Roger Lacy

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Dec 15, 2003, 8:25:30 PM12/15/03
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I have a 6340i also, and have the same problem. I've had the phone for
about six months. I am in the Lexington, KY area. I also have a Nokia 3595
GSM phone that consistently registers 4 to 5 bars of signal strength, so I
know it isn't a poor signal issue.
"Mike Nassour" <mnas...@austin.rr.com> wrote in message
news:OAsDb.131250$Ek.6...@twister.austin.rr.com...

NOLA

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Dec 15, 2003, 9:22:06 PM12/15/03
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"Mike Nassour" <mnas...@austin.rr.com> wrote in message
news:OAsDb.131250$Ek.6...@twister.austin.rr.com...
Check with CS to see if your phone has the latest db. If it is set to TDMA
preferred, it won't go to GSM as long as it sees a TDMA tower.


Chris Russell

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Dec 16, 2003, 8:31:44 PM12/16/03
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Generally if you are in a GSM conversion market, your 6340i will
always try to find a TDMA/AMPS signal before it goes to GSM. I have
watched my phone do this in field test mode. It runs through all the
TDMA channels and tries to register, then it goes to GSM and searchs
channels until it can register there.
If you wanted GSM, you should have gotten a GSM-only phone. You also
didn't say if you were getting a good signal. Search on Google Groups
about field test mode-it gives you a menu selection with much useful
info available.

Chris
Please respond on Usenet


"Mike Nassour" <mnas...@austin.rr.com> wrote in message news:<OAsDb.131250$Ek.6...@twister.austin.rr.com>...

Bob Niles

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Dec 17, 2003, 7:45:06 AM12/17/03
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On 16 Dec 2003 17:31:44 -0800, chris....@aemail4u.com (Chris
Russell) wrote:

>Generally if you are in a GSM conversion market, your 6340i will
>always try to find a TDMA/AMPS signal before it goes to GSM. I have
>watched my phone do this in field test mode. It runs through all the
>TDMA channels and tries to register, then it goes to GSM and searchs
>channels until it can register there.
>If you wanted GSM, you should have gotten a GSM-only phone. You also
>didn't say if you were getting a good signal. Search on Google Groups
>about field test mode-it gives you a menu selection with much useful
>info available.
>


Could anyone give me the exact steps to get my Nokia 6340i into field
test mode? I have tried *3001#12345# , then power off, power on
andit does nothing. Am I missing something.

Pat

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Dec 17, 2003, 9:59:54 AM12/17/03
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Nokia 6340i is what a friend got on my recommendation. However, the GSM is
not working at his home. Yet, TDMA is working on his AT&T phone. Since AT&T
leases Cingular's TDMA towers, why does the 6340i not abandon its futile
attemp to use the GSM? Is there a way to program around it?

"Bob Niles" <rjnile...@msn.com> wrote in message
news:spj0uvgiggjndu6ef...@4ax.com...

HF

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Dec 17, 2003, 10:32:32 AM12/17/03
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chris....@aemail4u.com (Chris Russell) wrote in message news:<68f75104.0312...@posting.google.com>...

> If you wanted GSM, you should have gotten a GSM-only phone.

c'mon, really?

How about having the 6340i do what its supposed to do? Sounds like a
legitimate query.

[snipped the rest of your post [the good stuff ;) ]]

John Cummings

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Dec 17, 2003, 11:40:54 AM12/17/03
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"Bob Niles" <rjnile...@msn.com> wrote in message
news:spj0uvgiggjndu6ef...@4ax.com...

>


> Could anyone give me the exact steps to get my Nokia 6340i into field
> test mode? I have tried *3001#12345# , then power off, power on
> andit does nothing. Am I missing something.

Then look for menu item 12 "Field Test", between "Services" and
"Messages". Valid entries are 0101 through 0113 for GSM screens,
and 2101 through 2109 for TDMA screens.

The menu item is turned off with the same key sequence you know
already. So, if "Field Test" was already enabled, you've turned
it off now.

John C.


Jud Hardcastle

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Dec 18, 2003, 1:17:28 PM12/18/03
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In article <Kb_Db.5390$Y8....@nwrdny02.gnilink.net>,
HotP...@hotmail.com says...

> Nokia 6340i is what a friend got on my recommendation. However, the GSM is
> not working at his home. Yet, TDMA is working on his AT&T phone. Since AT&T
> leases Cingular's TDMA towers, why does the 6340i not abandon its futile
> attemp to use the GSM? Is there a way to program around it?
>
>
I'm a little confused. If ATTWS is leasing time on Cingular's TDMA
towers in that area, then Cingular itself should have TDMA also--they
haven't turned off TDMA anywhere AFAIK. The phone should be switching
to Cingular TDMA if it looses Cingular GSM and to Cingular AMPS if it
looses both (while in the home area). Has the phone been activated on a
GAIT plan--otherwise it may not know to look for Cingular TDMA.

The 6340i won't switch to ATTWS if your friend is still in his Cingular
HOME area -- the roaming agreements don't allow for roaming on another
carrier within a home area and the ATTWS id will be in the banned list
on the phone. GAIT, as implemented, is NOT the end-all-solution for
poor GSM coverage, al la California.

And, no, there is no way to alter the 6340's carrier lookup logic.
There are no network options in setup.
--
Jud
Dallas TX USA

Aaron Worley

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Dec 19, 2003, 4:15:07 AM12/19/03
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..can someone tell me how I will know what mode my phone is in...AMPS, TDMA or
GSM? thanks,
Aaron Worley

Aboutdakota

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Dec 19, 2003, 1:29:51 PM12/19/03
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> The 6340i won't switch to ATTWS if your friend is still in his Cingular
> HOME area -- the roaming agreements don't allow for roaming on another
> carrier within a home area and the ATTWS id will be in the banned list
> on the phone. GAIT, as implemented, is NOT the end-all-solution for
> poor GSM coverage, al la California.

Actually, it depends on your area. In Orlando, Florida, I can roam on
AT&T WS with no additional charge. It doesn't happen very often, but
the only way I normally knew I was picking up ATTWS was when I dialed
*89 to check my voicemail and got a message from "AT&T Wireless Services".

==AD

Jud Hardcastle

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Dec 19, 2003, 2:36:55 PM12/19/03
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In article <3FE3439F...@hot-mail.com>, about...@hot-mail.com
says...
Wonder if it's deliberate or if someone just failed to ban ATTWS in the
local database? They really ought to modify the roaming agreements and
allow that everywhere--bill the roamer charge to the customer if
necessary to recoup the cost--it would make a lot of customers a lot
happier with their coverage. Have you ever gotten an incoming call in
that situation--that you know of?

Mike Nassour

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Dec 20, 2003, 12:14:33 AM12/20/03
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"Aaron Worley" <aworle...@aol.comjnkbgone> wrote in message
news:20031219041507...@mb-m19.aol.com...

Well, now that mine finally switches<grin>....

There's no display for the digital modes. If you're in TDMA while you're in
a call the softkey on the lower right will say "mute". If you're in GSM, it
will say "hold".

There are a couple of other menus that also apply. If you find the "forward
fax calls" menu option greyed out, you're in TDMA. If it's available,
you're in GSM.

As for analog...I haven't seen that yet.


Aboutdakota

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Dec 20, 2003, 1:19:23 AM12/20/03
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It is possible, but I have no way of telling, as the IRDB displayed my
Home Area banner while on ATTWS. The only way of telling would be to
use my handset in test mode. Orlando, Florida still also offers the
TDMA Preferred Nation plans. I would suspect that many customers who
are in Florida visiting or temporarily, would sign up with Cingular and
go to non-Cingular markets which have TDMA coverage (I was one of those,
I was temporarily in Florida and took the TDMA PN plan, then was roaming
(free roam) in an area with TDMA 800 (and, since 13 December, GSM 850).

==AD

Chris Russell

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Dec 21, 2003, 9:01:44 AM12/21/03
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When you keyed in *3001#12345# did the numbers disappear? If not turn
the phone off, then back on and try it again when it boots up and gets
a signal. The numbers should disappear. Then reboot the phone and it
should go into field-test mode. This will also create Menu 12 to be
able to go into field-test mode very easily. You have 01-01 thru
01-13 for GSM and 21-01 thru 21-09 for TDMA/Amps. At Menu 12 enter
ie. 0101 and press OK and it will go to that page. To go to any page,
just drop the'-'. Enter 0000 to go back to your regular screen at
Menu 12.

Chris
Please respond on Usenet

Bob Niles <rjnile...@msn.com> wrote in message news:<spj0uvgiggjndu6ef...@4ax.com>...

Chris Russell

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Dec 21, 2003, 9:12:58 AM12/21/03
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Sorry Jud, but you are wrong. My 6340i has picked up all of these
carriers in my Home area of Metro Detroit. Cingular TDMA/GSM/AMPS,
ATTWS TDMA/GSM, T-Mobile GSM, Microcell GSM and Bell Mobility AMPS.
I've picked up ATTWS GSM right in front of a Cingular tower that was
down at the moment. So if you can't get anything but Cingular in your
home market, something is wrong with your IRDB. This is probably true
only with GAIT (not so with GSM-only as I've read before). I've
picked up 100's of other carriers around the country. Most GSM
carriers will identify themselves on my alpha tag. (Einstein PCS, USA
680,360, 380 etc., Iowa Wireless, ATTWS, Voicestream, and msny more)

Chris
Please respond on Usenet

Jud Hardcastle <Jud_Har...@ureach.removethis.com> wrote in message news:<MPG.1a4bab2f2...@news.dallas.sbcglobal.net>...

Chris Russell

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Dec 21, 2003, 9:22:50 AM12/21/03
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The problem is that you can NOT make the 6340i do what you want it to
do. It will do it on it's own. My 6340i always searches for
TDMA/AMPS channels first before going to GSM. The only exception is
if you turned it off on a Cingular GSM signal, it will immediately go
back to that signal on boot-up. The only way that you can always get
GSM is with a GSM-only phone. The 6340i was not designed to always
get GSM, it was a bridge between TDMA/GSM/AMPS so tht you would have
service in almost any market nor matter the mode. At home in the east
side of the Detroit area, many times I pick up Cingular TDMA and keep
it as I go around the Detroit area.

Chris
Please respond on Usenet


hk...@hotmail.com (HF) wrote in message news:<c4a432e1.03121...@posting.google.com>...

Aboutdakota

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Dec 21, 2003, 3:20:16 PM12/21/03
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Chris Russell wrote:
> The problem is that you can NOT make the 6340i do what you want it to
> do. It will do it on it's own. My 6340i always searches for
> TDMA/AMPS channels first before going to GSM. The only exception is
> if you turned it off on a Cingular GSM signal, it will immediately go
> back to that signal on boot-up. The only way that you can always get
> GSM is with a GSM-only phone. The 6340i was not designed to always
> get GSM, it was a bridge between TDMA/GSM/AMPS so tht you would have
> service in almost any market nor matter the mode. At home in the east
> side of the Detroit area, many times I pick up Cingular TDMA and keep
> it as I go around the Detroit area.

The Sony Ericsson T62u allows you to pick modes.

Menu -> Settings -> Networks -> Protocol Stack

o GSM Pref
o TDMA Pref
o GSM Only
o TDMA Only
o TDMA Persistent
o GSM Home Pref
o Use SIM

Right now, I am in a roamin area with Western Wireless. I have noticed
that often GSM or TDMA signal is available, but not at the same time.
GSM is better during the day, but usually drops off during the night.
Likewise, TDMA is great at night, but pretty much drops off during the
day. It is getting more consistent with coverage both day and night for
both TDMA and GSM. I suspect that Western is just getting the bugs
worked out, as GSM signal has only been up for one week.

==AD

Jud Hardcastle

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Dec 21, 2003, 3:42:32 PM12/21/03
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In article <68f75104.0312...@posting.google.com>,
chris....@aemail4u.com says...

> Sorry Jud, but you are wrong. My 6340i has picked up all of these
> carriers in my Home area of Metro Detroit. Cingular TDMA/GSM/AMPS,
> ATTWS TDMA/GSM, T-Mobile GSM, Microcell GSM and Bell Mobility AMPS.
> I've picked up ATTWS GSM right in front of a Cingular tower that was
> down at the moment. So if you can't get anything but Cingular in your
> home market, something is wrong with your IRDB. This is probably true
> only with GAIT (not so with GSM-only as I've read before). I've
> picked up 100's of other carriers around the country. Most GSM
> carriers will identify themselves on my alpha tag. (Einstein PCS, USA
> 680,360, 380 etc., Iowa Wireless, ATTWS, Voicestream, and msny more)
>
Chris,

"This is probably true only with GAIT". Which is why I asked "Has the
phone been activated on a GAIT plan". Obviously it functions quite
differently without the GAIT IRDB. On GAIT you wouldn't even be SEEING
those alpha tags--you'd be seeing Cingular and Cingular Extend--I have
seen nothing else anywhere in Texas, including ATTWS and T-Mobile, since
DFW changed to GSM as the home system type.

Can you make AND receive calls (without oper assist and/or credit card)
while the phone is on a non-Cingular carrier within the home area? If
so some people may be better off NOT activating it on a GAIT plan. What
was your original plan--TDMA or GSM? If TDMA what are you using as a
sim card?

Jud

Chris Russell

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Dec 26, 2003, 1:49:19 PM12/26/03
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I just transferred my TDMA Nation 500/3500 $49.99 plan to the 6340i.
You can't use the phone at all without the sim card. I have picked up
and used ATTWS GSM & TDMA, T-Mobile GSM, Microcell GSM (Canadian) and
Bell Mobility AMPS (Canadian) in the Detroit metro area in addition to
Cincular TDA/GSM/AMPS. Online, my bill lists GAIT Interoperqability
and GAIT Calling Areas. I have never gotten oper. assst. anywhere (I
travel all over the country in my 18-wheeler).


Jud Hardcastle <Jud_Har...@ureach.removethis.com> wrote in message news:<MPG.1a4fc1a6b...@news.dallas.sbcglobal.net>...

Mike Nassour

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Dec 26, 2003, 7:58:56 PM12/26/03
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Well, to wrap this thing up (as the original poster)...

It turns out the phone was improperly activated and that for two weeks it
had been running TDMA only.

It took two trips to Cingular to get that straightened out. But it finally
does both GSM and TDMA. It also promptly switches between the two, but not
during a call, only when in standby mode.

All's finally well in 6340i land. <grin>


G R

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Dec 27, 2003, 11:47:24 AM12/27/03
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"Mike Nassour" <mnas...@austin.rr.com> wrote in message
news:kP4Hb.2778$9W5...@fe2.texas.rr.com...

>
> It took two trips to Cingular to get that straightened out. But it
finally

Did they offer up any free anytime miutes for your trouble??


Wesley Worley

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Dec 28, 2003, 11:30:27 PM12/28/03
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chris....@aemail4u.com (Chris Russell) wrote in message news:<68f75104.0312...@posting.google.com>...

...and just what does field test mode do, determine which signal
is being used, and/or which one it is searching for? I did the above,
and the phone went into field test mode, but now I don't know what to
do! (6340i) Thanks...

Chris Russell

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Dec 29, 2003, 5:21:39 PM12/29/03
to
I have to wonder if you got that t62u from a source other than
Cingular. I know that Cingular took out the Network Selection section
in our Nokia 6340i and heard that they did it also on the t62u. It
would be nice in a few places that I go, but not absolutely necessary
for me.

Chris
Please respond on Usenet

Happy Holidays!


Aboutdakota <about...@hot-mail.com> wrote in message news:<3FE60080...@hot-mail.com>...

Aboutdakota

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Dec 30, 2003, 5:17:10 PM12/30/03
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Chris Russell wrote:
> I have to wonder if you got that t62u from a source other than
> Cingular. I know that Cingular took out the Network Selection section
> in our Nokia 6340i and heard that they did it also on the t62u. It
> would be nice in a few places that I go, but not absolutely necessary
> for me.

I bought the phone used off Ebay. However, might it be possible that it
would be required because I am on a TDMA plan (Preferred Nation)? I
have noticed, being close to Canada, that weak Rogers signal is much
more usable than a moderately strong WW GSM signal (which I bet will
improve as they get used to running GSM).

==AD

Chris Russell

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Dec 31, 2003, 1:01:41 PM12/31/03
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Your t62u does not have the Cingular IRDB in it does it? I know that
two of Cingular's roaming partners in Canada are Microcell GSM and
Bell Mobility AMPS (since they are CDMA/AMPS only). I don't know if
you have made calls on the RogersATT GSM or TDMA/AMPS signal as I
don't know if they are a Cingular roaming partner (even though it has
the ATT connection and I found on their website that Cingular is their
partner for RIM devices). All other roaming is listed as ATTWS.
Since you are on the Preferred Nation plan, it would need the Cingular
IRDB and any GSM use would require operator assistance (since it is
not part of the Pref. Nation system).

Chris
Please respond on Usenet in the newsgroup
Happy New Year!


Aboutdakota <about...@hotmail.com> wrote in message news:<3FF1F966...@hotmail.com>...

Aboutdakota

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Dec 31, 2003, 4:42:34 PM12/31/03
to

Chris Russell wrote:
> Your t62u does not have the Cingular IRDB in it does it? I know that
> two of Cingular's roaming partners in Canada are Microcell GSM and
> Bell Mobility AMPS (since they are CDMA/AMPS only). I don't know if
> you have made calls on the RogersATT GSM or TDMA/AMPS signal as I
> don't know if they are a Cingular roaming partner (even though it has
> the ATT connection and I found on their website that Cingular is their
> partner for RIM devices). All other roaming is listed as ATTWS.
> Since you are on the Preferred Nation plan, it would need the Cingular
> IRDB and any GSM use would require operator assistance (since it is
> not part of the Pref. Nation system).

Actually, in North Dakota, the phone will work with GSM. I talked to a
rep that stated as long as my phone read "Cingular" and not "Cingular
Extend", I will not have roaming charges. She said that any company
that has TDMA coverage for me will most likely have GSM coverage for me,
but I will not be able to roam on other GSM systems (T-Mobile, some
AT&T, et al). While picking up the Rogers signal, I did try dialing 611
or *611. I received a message stating that my call could not be
completed as dialed, in both French and English. While in AMPS, I
either received the the same message, or one in English only stating
"You are roaming on the SaskTel Mobility Network. Your call could not
be processed at this time." while dialing 611. Rogers is the only GSM
carrier in the area, so there was no mistake roaming from another.

I would almost have to assume that I got GSM IRDB with my TDMA IRDB
because when WW GSM went live, my phone picked that up, and when set to
"Use SIM", even picked WW GSM before WW TDMA. Also, I noticed that I no
longer roamed on Verizon Wireless after my IRDB update. I'll be in
Cingular territory until summer, so I'll try my phone then and see if it
behaves any differently.

==AD

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