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Sci Atlanta Explorer 8000: Not Ready for Primetime

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Phillip Dampier

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Sep 17, 2002, 11:20:34 AM9/17/02
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Cable companies have been concerned for sometime about the growing level of
competition they face from small satellite dish providers DirecTV and DISH.
These national competitors have begun incorporating personal digital video
recording technology into some of their receivers, allowing customers to
digitally record, pause, and review programming. Some cable subscribers
have clamored for this type of feature as well and have invested in Tivo and
Replay units to accomplish this.

Now, cable operators are primed to respond to customer requests with the
introduction of digital video recorder cable boxes like the newly released
Scientific Atlanta Explorer 8000. Equipped with a hard drive and all the
technology necessary to receive digital and on demand programming, the
Explorer 8000 attempts to deliver a one-box solution to existing cable
subscribers contemplating a switch to satellite or investing in a standalone
Tivo or Replay unit.

Larger than most cable boxes, the Explorer barely squeezes into equipment
stacks, and like some of its predecessors, it's best placed atop other
equipment, because it generates considerable heat.

The 8000 series can be custom configured by cable operators with different
size hard drives. Time Warner of Rochester, NY (one of Time Warner's test
markets) deployed Explorer 8000's with the Maxtor 4D080H4, a value line 80
gig 5400rpm hard drive, capable of storing from 30-40 hours of programming,
depending on whether the recorded channel was on an analog or digital tier.
The unit makes almost no noise.

The 8000 integrates the digital video recorder with the critically-panned
Scientific Atlanta standard interactive program guide (the one that starts
with programming lists two hours in the future) and assigns a pseudo-channel
on the digital tier for viewers to view and access their recorded
programming. Users can also manually configure recording times for the
unit.

The box is targeted to customers who want the convenience of digital video
recording without upfront equipment costs. The box is provided on a
month-by-month rental basis. In the Rochester test market, the rate is
$9.95 per month in addition to the standard monthly $5.60 digital equipment
fee (and a .35 cent per month fee for the remote control). Time Warner
points out that competitors like Tivo make you purchase the equipment and
still pay a fee of up to $9.95 per month for the program guide (which is
also a way for these companies to recoup added costs).

Among the major benefits of the Explorer 8000 is its graceful integration
with digital cable service. Recording most cable programming that requires
a cable box with external equipment (a VCR or DVR) requires consumers to
jump through hoops in setting up the equipment to interact properly and keep
their fingers crossed. Since the Explorer 8000 is a one box solution, no
extra steps are required to configure the box.

Also, the Explorer 8000 contains two tuners capable of recording two cable
channels at the same time, which is unique in the field of current
generation recorders. It incorporates a software-based picture-in-picture
feature so that users can review programming on two channels even if their
television did not come with this feature (or P-in-P became irrelevent with
the addition of a cable box that outputted all programming on a single
channel).

Programming the Explorer 8000 is generally done by accessing the standard
Scientific Atlanta-provided program guide. Users can scan for programming
for up to seven days in advance by channel, program theme, date, time or
title. Simply highlight the desired program, hit a key and the 8000 will
bring up a menu asking if you want to record this program once or each time
it airs and how long you wish to save the program. Users access recorded
programs from a list. Once viewing, the user can stop the program and it
will remember where it left off, even if selecting another program.

The unit is also capable of pausing live television, and users can store
programming in a one-hour buffer for accessing upon return. Spend 10-15
minutes in pause mode and chances are one can skip through the commercials
during the remainder of the program.

The unit's firmware can be updated by the cable operator as needed without
user intervention, but will usually shut the box off and make it
inaccessible until the update is complete and the program guide is reloaded.

Complete technical information about the 8000 can be accessed by pressing
and holding the SELECT key (there are two intersecting grooves on the button
indicating a "+" sign) on the unit itself until the mail light indicator
begins flashing, then press the INFO button. More than 20 pages of
diagnostic information are available, but users can't change any of the
data, and much of it is very cryptic.

The Explorer 8000 is now largely deployed by Time Warner and Cox Cable in
test markets at this time, and for good reason. Both cable conglomerates
are resting their hopes on the widespread deployment of Explorer 8000's in
the coming months to try and reduce the number of subscribers defecting from
cable for competing services. Scientific Atlanta touts the Explorer 8000 as
a complete solution ready for widespread deployment today, but frankly, it's
anything but ready.

I have been testing the Explorer 8000 at my location in Rochester for nearly
a month. I have given the unit a major workout and ran through menu
entries, filled the drive to capacity, watched several software upgrades,
and recorded more than 100 hours of programming. My overall impression of
the Explorer 8000 is that it is a product in beta level testing and is not
at all ready for widespread national deployment. Several serious flaws and
unit failures have been noticed during my testing, and after collecting
impressions from more than a dozen other local users, these flaws are quite
common and seriously affect the unit's stability and a consumer's impression
of it and the company providing it. Here come the negatives:

The 8000 is a poor cousin to the far more mature Tivo and Replay recorder
lines. Ergonomics, intuitive design, and uniformity in menu structure are
all top notch with Tivo and Replay, but elude Scientific Atlanta's 8000.
Its current menu structure is not uniform and almost appears to be a patch
over Scientific-Atlanta's older 2000 line. For example, the use of the
existing Scientific Atlanta program guide was a very poor choice. Its guide
is notorious for insisting that viewers must not be interested in learning
about what is on at the moment they access it, but rather what is on two
hours from now. Inevitably, that means scrolling backwards to the current
time and then scrolling through sometimes enormous programming lists to
determine what is on, where. The 8000's responsiveness is far more sluggish
than the 2000 line, which means users occasionally must wait up to five
seconds for a key press to be registered by the unit. Its key press buffer
makes it easy to overshoot menu selections, and scroll times can be much
slower.

Additionally, while searching by program, the 8000 incorporates every
channel into the list, and if your system offers Music Choice and several
dozen PPV channels, you'll be holding the button for a long time. Looking
for Star Trek? You can only select program titles based on the first
letter, so if you scroll forward, you'll find Star Trek only after seeing
Shallow Hal on the lineup more than 50 times, spread across several airings
on several PPV channels. Scrolling backwards works as well, but PPV and
Music Choice program entries will slow you down every time. Unfortunately,
the guide frequently omits programming from its title list even if it shows
up on the "by channel" listing, especially if the program is less than 30
minutes (Space Ghost: Coast to Coast was a recent example).

The 8000 is only capable of storing a week's worth of program listings on
today's large digital-tier cable systems, and there is no way to program the
equivalent of a "Season Pass" a-la Tivo to record every instance of a
program, regardless of channel, until further notice. The 8000 can only
record programming it sees at that moment in its program guide. Users must
regularly re-program it. Further, since the data provided by Scientific
Atlanta's guide is not updated as often as some web-based program guides
(and that of its competitors), incorrect information often creeps into the
guide. A recent example was Oxygen's on-again, off-again schedule change
for the Sunday Night Sex Show, which airs daily at midnight ET. A plan to
move the show back an hour was made, then pulled back. Web based guides
kept up with the program changes - the 8000 did not. Now the 11pm ET show
time is back on, but not for the 8000's program guide... at least not yet.

Programming the unit is tedious at best with the included program guide and
its annoying nuances and sluggish responsiveness.

Scientific Atlanta has been squashing bugs with the Explorer 8000, and
firmware updates have been coming fast and furious from the company since
the product was introduced locally. During the first week of use, the 8000
crashed repeatedly (it unceremoniously shuts off and goes dead until it
polls the cable company servers for new software/program guide information).
A software update reduced the frequency of crashes. The menu system has
also been a work in progress, as the 8000 had several obvious flaws in menu
design (trapped in an endless loop menu, the inability to escape a menu
while recording a program without cancelling the recording, unintuitive use
of the color-coded "A," "B," and "C" keys on the remote, and highlighting
menu bars in colors that left the user wondering which item was selected.)
One major irritant fixed in the last software update is the unit exiting the
program guide after selecting a program to record instead of returning to
the menu guide where the user left off to select additional programs for
recording.

The latest software update as of writing was released to us on September
4th - PVT OS v6.0.2sp (115) - FLASH v1.80.37a6s9 (0) - SARA v1.80.37a6.
While it corrects some interface flaws, it does nothing to correct the
Explorer 8000's killer bugs which have resulted in more than a few users
dumping the unit altogether for a Tivo or Replay:

Fatal Bug #1 - By far the worst bug of all with the 8000 is its inability to
consistently record selected programming. After a week of use, I found the
unit began to simply refuse to record certain programs, despite repeated
scheduling using both the program guide method and the manual recording
method. I chose a daily program as an example, the aforementioned Sunday
Night Sex Show on Oxygen. It uniquely airs seven days a week at the same
time. The unit capably recorded the program during the first week or two,
and then subsequently refused to consistently record it any longer, no
matter what. Even efforts to manually start recording with the remote
control's RECORD button failed to kick the unit into record mode. Even some
cable employees are having this problem.

No software upgrade has yet addressed this problem, and it occurs randomly
with a range of programming. It has been reported as the single major
reason why consumers are returning the 8000 to the cable company. If you
thought VCR's were unreliable, the 8000 is far, far worse. There is no
solution for this problem at this time.

Fatal Bug #2 - Record Stops When It Drops. A newly discovered bug is the
unit's random decision to begin recording a selected program... and never
stop. It will continue to record the selected channel until the drive
becomes full, and has been known to then corrupt the drive to the point
where all of your previously recorded programs are zapped in the process.
The only solution to this is to keep an eye on the box, watch for the Record
light being stuck on, then yank the plug from the wall. When the box
resets, visit the recorded programs list, identify the last program
recorded, and without attempting to view it, delete it from the list. If
you attempt to view it, it can lock your box up to the point of having to
pull the plug again.

Fatal Bug #3 - One subscriber attempting to use the feature of off-loading
programming from the 8000 to a standard VCR using the video and audio
outputs discovered they where not functional. Customer service reportedly
told the customer this feature was not enabled and might be sometime in the
future. This despite standard marketing material promoting the fact
subscribers could archive programming from the 8000 onto another video
source using the supplied outputs. Note I have not yet tried to do this
myself, so I don't know for certain if this is a widespread issue.

Now for many other annoyances of the 8000:

- When watching a program, if you previously had two programs set to record
at overlapping times, a warning box appears on your screen two minutes prior
to the recording time alerting you it needs both included tuners to handle
recording of both shows (so get off the channel you are watching and do
something else! :-). Unfortunately, the unit will not consistently record
both shows if that warning box appears, even if you turn the box off, as it
appears a software bug has prevented the 8000 from always learning that you
have freed up the second tuner for recording use.

- Recording PPV programming can be a nightmare with the 8000. You must
first order the event to record and then program the 8000 to record it. The
unit will not record the program if you reverse the process, and in any
case, considering Fatal Bug #1, I wouldn't guarantee it would record it
anyway.

- Program descriptions provided by the program guide are not transferred to
the 8000's recorded program list. Record Monk consistently and you'll
probably need to start each one to figure out which episode is which.

- There is no indication of the amount of disk storage used or remaining.
The unit does not handle a nearly full hard drive well at all. Video
glitches begin to occur as the drive nears capacity, and recordings will
unceremoniously stop mid-point. Your only warning comes when attempting to
program a new show, when "disk space is low" finally appears on screen.

- Programming such as Monk, Law & Order, NYPD Blue and others that appear on
multiple channels are not consistently recorded when programming to record
every instance of a program that the interactive program guide knows about.
Instead, you must program the unit to record every instance of a program
seperately for each channel.

- While recording digital tier programming, any video artifacting occuring
(the 'raining screen of pixels' effect, or the screen freezing) either
because of satellite reception problems, or signal weakness or ingress from
a leaky cable plant, is not handled well by the 8000. It will freeze the
screen for up to 15 seconds, lose sync information (you hear the audio out
of sync with the video), or degrade the recording for up to a minute after
each occurence.

- The unit can become confused and take up to 30 seconds to return to the
DVR menu when a program reaches its conclusion.

- The more the unit stores and does, the slower the unit will respond to
user commands and inputs.

Obviously, the Explorer 8000 continues to be a work in progress, and its
many serious flaws absolutely must be corrected before this box is widely
deployed. I suspect it will never approach the graphical quality and user
interface of the Tivo and Replay, which are single purpose units, but it
must do better than what is out there today. Cable companies and Scientific
Atlanta are working towards incorporating some features into the 8000 that
are standard with its competitors ("Season Pass" being the most important),
and they have to if this box will succeed.

AT&T Cable has spent more efforts on exploring the incorporation of Tivo
into its cable boxes, which may be telling for the nation's largest cable
operator (especially with the Comcast merger). But #2 Time Warner and
several other players like Cox are resting a lot of hope and money on the
Scientific Atlanta Explorer 8000, and screwing it up will only make
subscribers direct even more wrath at local cable operators.

I will report on future upgrades and news about the 8000 as it happens from
here in the Rochester, New York test market.


Dave W.

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Sep 17, 2002, 2:04:14 PM9/17/02
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THANKS for a helluva' good review! Sounds like it will be great when they
get all the bugs out.


"Phillip Dampier" <dam...@hotmail.com> wrote in message
news:6LHh9.279169$vg.48...@twister.nyroc.rr.com...

macnmotion

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Sep 17, 2002, 3:12:55 PM9/17/02
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Phillip,

Great review. I'm also in Rochester, and working through the beta phase. While I
haven't seen many of the issues you describe, that's because I haven't put it
through the paces you have. Please keep these groups updated as further fixes
are issued. You're providing a very valuable service.

Thanks. macnmotion

AnthonyNYC

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Sep 17, 2002, 3:36:39 PM9/17/02
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Great job testing it, I guess they will need to address each issue one by
one, it could take awhile. But eventually the dual tuner feature will be
great.
I wonder if it would be legal for sonic blue to make boxes with dual tuners
and built in cable descrambling circuits? Since I think it is legal to buy
your own cable box as long as you tell your cable company and pay them any
fees due.
Interesting, I would prefer to buy one of those than something that has not
established itelf yet.
Also both Replay and tivo have a long list of patents, I wonder how many
Scientific Atlanta will infringe, and if tivo and Replay will sue.
Maybe a countersuit can help them with the existing lawsuit?

Any thoughts?

Anthony

"Phillip Dampier" <dam...@hotmail.com> wrote in message
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Mike Rush

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Sep 17, 2002, 2:54:33 PM9/17/02
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"Phillip Dampier" <dam...@hotmail.com> wrote in message
news:6LHh9.279169$vg.48...@twister.nyroc.rr.com...
> The 8000 integrates the digital video recorder with the critically-panned
> Scientific Atlanta standard interactive program guide (the one that starts
> with programming lists two hours in the future)
>
> . . . . Its guide

> is notorious for insisting that viewers must not be interested in learning
> about what is on at the moment they access it, but rather what is on two
> hours from now.

TV Guide (Through its purchase of Gemstar) owns the patent on showing the
current programming when the guide is accessed. They are notorious in the
industry for exercising their power to "encourage" companies to use their TV
Guide Interactive guide in the digital boxes.


Bao H. Lammy

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Sep 17, 2002, 3:39:14 PM9/17/02
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"Mike Rush" <mi...@avenuenospamcable.com> wrote

> TV Guide (Through its purchase of Gemstar) owns the patent on showing the
> current programming when the guide is accessed. They are notorious in the
> industry for exercising their power to "encourage" companies to use their TV
> Guide Interactive guide in the digital boxes.

You mean like that f*ckin' annoying guide that I can't turn off
completely on my Motorola digital cable box? Damn, I hate
that thing.


Bao H. Lammy

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Sep 17, 2002, 4:56:22 PM9/17/02
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Thanks for a great review. My comments are inline.


"Phillip Dampier" <dam...@hotmail.com> wrote
[snip]


> Among the major benefits of the Explorer 8000 is its graceful integration
> with digital cable service. Recording most cable programming that requires
> a cable box with external equipment (a VCR or DVR) requires consumers to
> jump through hoops in setting up the equipment to interact properly and keep
> their fingers crossed. Since the Explorer 8000 is a one box solution, no
> extra steps are required to configure the box.

[snip]
iow, don't hold your breath waiting for cable companies to supply
TiVo, et al. with the necessary specs to enable serial cable control
of channel-changing (vs. IR, which is slow and not always reliable.)

> The 8000 is only capable of storing a week's worth of program listings on
> today's large digital-tier cable systems, and there is no way to program the
> equivalent of a "Season Pass" a-la Tivo to record every instance of a
> program, regardless of channel, until further notice.

[snip]
Actually, the TiVo Season Pass is for one channel only, though the
WishList feature will look on all channels.

> No software upgrade has yet addressed this problem, and it occurs randomly
> with a range of programming. It has been reported as the single major
> reason why consumers are returning the 8000 to the cable company. If you
> thought VCR's were unreliable, the 8000 is far, far worse. There is no
> solution for this problem at this time.

[snip]
So, they made their users beta testers *and* charged them for it? I
smell class-action, and I hate class-action typically. This level of
"performance" makes typical betas seem gold! (I apologize if I
misunderstood whether you actually had to pay for this "service"
as it is a test market.)


David Szlucha

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Sep 17, 2002, 8:37:11 PM9/17/02
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> I wonder if it would be legal for sonic blue to make boxes with dual
tuners
> and built in cable descrambling circuits? Since I think it is legal to buy
> your own cable box as long as you tell your cable company and pay them any
> fees due.

Interesting. When I stopped in to my local Time Warner Cable store to drop
off the digital box that I was renting for the past two years I asked if I
could buy one and just give them the unit/access number - I want to keep it
legal, just don't want to rent the box when I can buy one off eBay for $25
or so. They told me that buying a cable box is illegal. I stressed that I
would be willing to pay for all services (that they enable anyway since they
can address the box) and that I was only trying to avoid the $5.60/month
rental fee. Again I was told that it is illegal to use another box.

Are there any other cable companies out there that will let you buy and not
rent the digital box? I think Time Warner is just trying to scare its
customers.


Robert Edmonds

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Sep 17, 2002, 9:51:39 PM9/17/02
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"David Szlucha" <dszl...@yahoo.com> wrote in message
news:XUPh9.282020$vg.48...@twister.nyroc.rr.com...


They must allow you to attach a compatable box, see below:


[Code of Federal Regulations]
[Title 47, Volume 4]
[Revised as of October 1, 2001]
From the U.S. Government Printing Office via GPO Access
[CITE: 47CFR76.1201]

[Page 709]

TITLE 47--TELECOMMUNICATION

CHAPTER I--FEDERAL COMMUNICATIONS
COMMISSION (Continued)

PART 76--MULTICHANNEL VIDEO AND CABLE TELEVISION SERVICE--Table of Contents

Subpart P--Competitive Availability of Navigation Devices

Sec. 76.1201 Rights of subscribers to use or attach navigation devices.

No multichannel video programming distributor shall prevent the
connection or use of navigation devices to or with its multichannel
video programming system, except in those circumstances where electronic
or physical harm would be caused by the attachment or operation of such
devices or such devices may be used to assist or are intended or
designed to assist in the unauthorized receipt of service.

(See also 76.1202-1209)

(The FCC did a lot of work between 1996 and 2000 to allow competetionin the provision of
set top boxes. I believe you could use your ownbox after 7/1/2000.)


Scott Alfter

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Sep 18, 2002, 12:20:00 AM9/18/02
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

In article <3D877F09...@rochester.rr.com>,
macnmotion <mmo...@rochester.rr.com> wrote:
>Great review...

<rant>

Goddamnit, why is it always the fscking top-posters who can't figure out how
to trim their goddamn quotes? That was at least the second COMPLETE
re-posting of the same article, thanks to people who can't figure out what
the Delete key does.

</rant>

_/_
/ v \ Scott Alfter (sal...@salfter.dyndns.org)
(IIGS( http://salfter.dyndns.org
\_^_/ rm -rf /bin/laden

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MegaZone

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Sep 18, 2002, 12:51:31 AM9/18/02
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"Robert Edmonds" <redm...@iu.net> shaped the electrons to say:

>They must allow you to attach a compatable box, see below:

Of course, the solution for them is to use custom software loads so
that you can only get 'compatible' boxes from the cable company.

-MZ, CISSP #3762, RHCE #806199299900541
--
<URL:mailto:mega...@megazone.org> Gweep, Discordian, Author, Engineer, me..
"A little nonsense now and then, is relished by the wisest men" 508-755-4098
<URL:http://www.megazone.org/> <URL:http://www.eyrie-productions.com/> Eris

AnthonyNYC

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Sep 18, 2002, 1:40:05 AM9/18/02
to
See i on the other hand, don't see anything wrong with owning your own box
and the cable companies should change their attitude for their own good.
For example, if I chose to buy my own super dupper PTV box with built in
dual tuner cable descrambler and paid the cable company over $100 a month in
cable fees, wouldn't that make them money?
And they would save big time on the expense of the unit, the repair, cable
guy to go out, etc... Sort of how the phone company now works.

Remember the phone monopoly? where you needed to pay for installation and
had to rent
their ugly clunky phones?
See how much better it is now.

Cable systems need to adopt also, to new technology.
They should only be the provider of the signal, let other companies build
and sell the PVR's.
When you have a choice the products get better!

As it is now, the scientific atlanta 8000 will cost them about $400, so at
$10 a month
they need to have you use the same unit for at least 4 years before they get
the investment back, that's millions of dollars upfront cost for them!
instead of the consumers flipping the bill. Also since you won't own it, if
it breaks after the year warranty, they need to give you a free replacement,
more money out of their pockets.
I really don't see how they can even afford this now.

Even if they get the boxes from SA for $300, still is too much upfront cost.
Oh well,, maybe its a tax write off? LOL

Anthony
"MegaZone" <use...@megazone.org> wrote in message
news:megazone....@sidehack.sat.gweep.net...

Bao H. Lammy

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Sep 18, 2002, 1:00:24 AM9/18/02
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"Scott Alfter" <sal...@salfter.dyndns.org> wrote

> <rant>
> Goddamnit, why is it always the fscking top-posters who can't figure out how
> to trim their goddamn quotes?
[snip]

Well, if they can't be bothered to follow one netiquette rule,
why do you think they would be bothered to follow any
particular one?


macnmotion

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Sep 18, 2002, 6:41:58 AM9/18/02
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Well, fortunate for you it was a top-post, so you didn't have to scroll down
through the entire second COMPLETE re-posting of the same article.

And fortunate for all of us that you decided to cross-post your reply to three
newsgroups.

macnmotion

P.S. Don't scroll, it's all there!

Travis Campbell

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Sep 18, 2002, 8:52:05 AM9/18/02
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"Mike Rush" <mi...@avenuenospamcable.com> wrote in message
news:uoeucl9...@corp.supernews.com...

But they've been losing cases left and right, including against SA if I
recall correctly.


TestaUser

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Sep 18, 2002, 9:40:51 AM9/18/02
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"AnthonyNYC" <antho...@nospam.com> wrote in message
news:VkUh9.290$cp.2...@twister.nyc.rr.com...

> Remember the phone monopoly? where you needed to pay for installation and
> had to rent
> their ugly clunky phones?
> See how much better it is now.
Not much. Rates are about the same....

Gary Tait

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Sep 18, 2002, 12:37:49 PM9/18/02
to
On Wed, 18 Sep 2002 01:51:39 GMT, "Robert Edmonds" <redm...@iu.net>
wrote:

>
>"David Szlucha" <dszl...@yahoo.com> wrote in message
>news:XUPh9.282020$vg.48...@twister.nyroc.rr.com...
>
>

>They must allow you to attach a compatable box, see below:

Not for descramblers they don't.

Navigation (IE tuning device). Access device (descrambler), is another
matter, in which the FCC does not grant one the right to purchase a
descrambler and obligate the cable operator to authorize it's use.

§ 76.1200 Definitions.

As used in this subpart:

(c) Navigation devices. Devices such as converter boxes, interactive
communications equipment, and other equipment used by consumers to
access multichannel video programming and other services offered over
multichannel video programming systems.

(e) Conditional access. The mechanisms that provide for selective
access and denial of specific services and make use of signal security
that can prevent a signal from being received except by authorized
users.

§ 76.1202 Availability of navigation devices.

No multichannel video programming distributor shall by contract,
agreement, patent right, intellectual property right or otherwise
prevent navigation devices that do not perform conditional access or
security functions from being made available to subscribers from
retailers, manufacturers, or other vendors that are unaffiliated with
such owner or operator, subject to § 76.1209

Reading into that, they CAN prevent your use of a descrambler if they
so please.

Read also SS 76.1209, and hexk all of the 1200 to 1210 or so.


Scott Alfter

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Sep 18, 2002, 12:20:58 PM9/18/02
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

In article <3D8858C7...@rochester.rr.com>,
macnmotion <mmo...@rochester.rr.com> top-posted:


>Well, fortunate for you it was a top-post, so you didn't have to scroll down
>through the entire second COMPLETE re-posting of the same article.

Actually, I do have to page through all of it...maybe there's something in
trn that I'm missing. Besides, regardless of what a particular reader does
or doesn't do, you're still wasting bandwidth on thousands of servers
worldwide.

>And fortunate for all of us that you decided to cross-post your reply to three
>newsgroups.

Would those be the same groups to which you posted your reply?

Pot. Kettle. Black.

* PLONK *

_/_
/ v \ Scott Alfter (sal...@salfter.dyndns.org)
(IIGS( http://salfter.dyndns.org
\_^_/ rm -rf /bin/laden

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=XK8t

macnmotion

unread,
Sep 18, 2002, 2:23:34 PM9/18/02
to

Scott Alfter wrote:

>
>
> Would those be the same groups to which you posted your reply?

Yes, you moron.

>

John McClenny

unread,
Sep 18, 2002, 3:40:22 PM9/18/02
to
In article <VkUh9.290$cp.2...@twister.nyc.rr.com>,
antho...@nospam.com says...

> As it is now, the scientific atlanta 8000 will cost them about $400, so at
> $10 a month
> they need to have you use the same unit for at least 4 years before they get
> the investment back, that's millions of dollars upfront cost for them!
> instead of the consumers flipping the bill. Also since you won't own it, if
> it breaks after the year warranty, they need to give you a free replacement,
> more money out of their pockets.
> I really don't see how they can even afford this now.
>
> Even if they get the boxes from SA for $300, still is too much upfront cost.
> Oh well,, maybe its a tax write off? LOL
>

They will get some of this back by retaining more subscribers. If you
have a cool PVR STB from them, you are less likely to cancel or get DBS.
Acquiring and retainging customers is very important to the cable
companies - the cost of acquiring and installing new customer is high and
it takes a while to get the payback.

John Alvord

unread,
Sep 18, 2002, 4:43:51 PM9/18/02
to
On Tue, 17 Sep 2002 15:56:22 -0500, "Bao H. Lammy"
<BaoL...@hotmail.com> wrote:

>Thanks for a great review. My comments are inline.
>
>
>"Phillip Dampier" <dam...@hotmail.com> wrote
>[snip]
>> Among the major benefits of the Explorer 8000 is its graceful integration
>> with digital cable service. Recording most cable programming that requires
>> a cable box with external equipment (a VCR or DVR) requires consumers to
>> jump through hoops in setting up the equipment to interact properly and keep
>> their fingers crossed. Since the Explorer 8000 is a one box solution, no
>> extra steps are required to configure the box.
>[snip]
>iow, don't hold your breath waiting for cable companies to supply
>TiVo, et al. with the necessary specs to enable serial cable control
>of channel-changing (vs. IR, which is slow and not always reliable.)
>
>> The 8000 is only capable of storing a week's worth of program listings on
>> today's large digital-tier cable systems, and there is no way to program the
>> equivalent of a "Season Pass" a-la Tivo to record every instance of a
>> program, regardless of channel, until further notice.
>[snip]
>Actually, the TiVo Season Pass is for one channel only, though the
>WishList feature will look on all channels.

You have to set up Season Passes for each channel involved, and set up
the priority order. When one might be blocked off by a higher priority
SP or non-SP recording, the other channel can kick in and do the
recording.

Not easy or obvious, but it is possible.

john

Kenneth Crudup

unread,
Sep 18, 2002, 4:51:17 PM9/18/02
to
In article <3d88a7ea$1...@news2.newsgroups.com>,
sal...@salfter.dyndns.org (Scott Alfter) says:

>Actually, I do have to page through all of it...maybe there's something in
>trn that I'm missing.

Hit "n" at any point to skip to the next article.

-Kenny, who also wishes top-posters who don't edit could be
removed from the gene pool

--
Kenneth R. Crudup Sr. SW Engineer, Scott County Consulting, Los Angeles, CA
Home: 3801 E. Pacific Coast Hwy #9, Long Beach, CA 90804-2014 (562) 961-7300
Work: 2052 Alton Parkway, Irvine, CA 92606-4905 (949) 252-1111 X240

Goob

unread,
Sep 18, 2002, 5:18:08 PM9/18/02
to
In news:3l9houo29e21ilo87...@4ax.com, Gary Tait at
ta...@hurontel.on.ca took the time to say:
>

He talks, yet I do not hear.


Brad

unread,
Sep 18, 2002, 5:22:51 PM9/18/02
to
In article <MPG.17f2767e4...@news.supernews.com>,
spa...@bebu.com said...

Plus they probably have a deal where they don't pay for the boxes up front
either. Scientific Atlanta probably wants to move the hardware more than
the cable companies want to offer it to their customers.

Gary Tait

unread,
Sep 18, 2002, 5:34:12 PM9/18/02
to
On Wed, 18 Sep 2002 18:10:42 GMT, Keeper of the Purple Twilight
<n...@spam.invalid> wrote:

>In article <3l9houo29e21ilo87...@4ax.com>, Gary Tait


><ta...@hurontel.on.ca> wrote:
>
>> >They must allow you to attach a compatable box, see below:
>>
>> Not for descramblers they don't.
>

>And if you don't subscribe to any scrambled channels...?

You have no business having a descrambler then, let alone connecting
it to the cable system. You can then get by with a normal convertor or
cable ready TV or VCR.

Dave Platt

unread,
Sep 18, 2002, 6:46:56 PM9/18/02
to
>>> >They must allow you to attach a compatable box, see below:
>>>
>>> Not for descramblers they don't.
>>
>>And if you don't subscribe to any scrambled channels...?
>
>You have no business having a descrambler then, let alone connecting
>it to the cable system. You can then get by with a normal convertor or
>cable ready TV or VCR.

I agree with your summary.

As I understand the situation:

- For non-scrambled channels, you can either rent a box from the
cable company, or purchase one of your own, or use a "cable ready"
TV or VCR or DVR.

- The cable company is required, by law, to allow you to hook up your
own converter ("navigation device") to access non-scrambled channels.

- The cable company is forbidden, by law, to take technical steps or
use nonstandard techniques which would render customer-owned
converters useless.

- They are likewise forbidden, by law, from scrambling any of the
channels on their "basic" tier of service.

- If you do rent a converter from the cable company, I believe that
they're also forbidden, by law, from requiring you to rent their own
particular remote control with which to operate it - you may
purchase your own specialized or "universal" remote control for
this purpose.

- The cable company is *not* required by law to allow or support the
use of customer-owned "conditional access" devices (i.e. anything
which implements any form of descrambling). They can, and
generally do, require you to rent or buy their own hardware.

- It is not, as far as I can tell, illegal to _own_ your own
descrambler.

- It is not, as far as I can tell, illegal to connect your own
compatible descrambler to the cable network, and use it to view
programming, IF you are doing so within the limits of your contract
with the cable company. This is likely to be a gray area, however,
since the cable company is likely to refuse to authorize viewing
via such devices, and the use of such independently-owned
descramblers would thus be a violation of contract.

- It is, definitely, illegal to connect your own descrambler to the
cable, and use it to view any scrambled programming above and
beyond what you're paying the cable company for. This is "theft of
service".

--
Dave Platt <dpl...@radagast.org> AE6EO
Hosting the Jade Warrior home page: http://www.radagast.org/jade-warrior
I do _not_ wish to receive unsolicited commercial email, and I will
boycott any company which has the gall to send me such ads!

Goob

unread,
Sep 20, 2002, 10:56:25 AM9/20/02
to
In news:p7shous10l8epfaav...@4ax.com, Gary Tait at

ta...@hurontel.on.ca took the time to say:

I have business to own whatever I wish. I will connect it and receive
scrambled signals, as long as I pay for them. I do not have to use the box
the cable co rents to me. As long as I pay for the service, it is not theft.


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