"Unable to varify media..." FS2002
Chris Burson
installed fine on my old computer - any ideas why this is happening?
(Running WinXPP)
Cheers,
Chris
Jimmy S.
Make sure you're using an administrators account to install FS 2002.
If the problem continues, post back with the exact error message
again, and I'll research the knowledge base to see if it's a known issue.
"Chris Burson" <chris...@onetelREMOVE-ME.net.uk> wrote in message news:upyjnBH%23DHA...@TK2MSFTNGP11.phx.gbl...
--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
Chris Burson
"Could not verify installation media. Click cancel to end setup or retry to
attempt to continue. For more information, see Readme, which is available on
the root of disk 1."
(Readme is no use at all!) I am the only account on this computer & am set
to Administrator.
Jimmy, I am also trying to get this resolved with MS online support, but
with no luck. (I've not heard anything from them since the 11th...) I shall
post the last message & response below. Note that the problem has changed a
little since Victor suggested trying Win98/2000 mode.
Any help is much appreciated,
Cheers,
Chris
"Jimmy S." <Private> wrote in message
: Hi Chris,
:
: Make sure you're using an administrators account to install FS 2002.
: If the problem continues, post back with the exact error message
: again, and I'll research the knowledge base to see if it's a known issue.
:
: "Chris Burson" wrote in message
: |
: | When I try to install FS2002, I get the above error message. The game
Chris Burson
<< "My name is Victor... I understand from your problem description that you
get an "Write Protect" error while installing the game in the "D:\" drive of
your hard drive. Chris,according to my knowledge,the following can be the
possible reasons for this issue,
-There may not be sufficient space in your "D:\" drive.Kindly check into
this."
Victor, many thanks for the swift reply. There is 15GB (out of 20GB) free on
'D', but when using the 'Run in Win xx' mode, the installation only
recognises 2GB of free space (and the same on 'J', which is an empty
partition of 23GB+).
"-You have not logged in as the SYSTEM ADMINISTRATOR of your computer."
My account is the only account on the computer, and is an Administrator's
Account. (The Guest Account is turned off.)
"As another workaround with this issue we can try the following
compatiblility test... Run game installation in compatibility mode."
I tried this (Win95 & NT4 are not compatible with FS2002, apparently.) In
Win98/Me mode, I got an error message 'Could not verify installation
media...' - whatever that means! (Win2000 mode gave me the 'Disk is Write
Protected...' error.)
"Chris,if the issue seems to be persistant,i'd recommend you to contact your
computer manufacturer or the OEM(Original Equipments Manufacturer) as this
it may involve in restoring the security settings in the drives that have
"NTFS" partitions.It involves using the Microsoft Management Console(MMC) to
restore the security settings which would be best ,if done through your
OEM.I appreciate your understanding regarding the same."
Unfortunately, Sony technical support is not famous for being good. Their
technical support people (who do not use Sony computers!) only offer the
most basic help and if you persist, they say do a full system restore (with
the supplied image disks), which obviously wipes out everything, or else
they offer to replace a part if it's under guarantee; neither of them are
solutions, really.
"Please update me on the results after trying out the troubleshooting steps.
Also feel free to discuss any information that is not clear to you. I'll be
glad to be of assistance."
As all my partitions are NTFS, I am interested in the 'security settings'
that you mentioned. Isn't the Administrator responsible for setting all the
things like that? (And if that is the case, why is FS2002 the only program
to trip up on them?)
Cheers, Victor,
Chris >>
So that's everything! As I said to Victor, all the other programs installed
to the 'D' drive correctly, and FS2002 installed fine on my old Sony laptop
(Win XP Home), so I am right confused. Thanks in advance for any help,
Cheers,
Chris
"Chris Burson" wrote in message
: When I try to install FS2002, I get the above error message. The game
Jimmy S.
Here are several more ideas / possible solutions to try. I hope they help! :-)
1. Create another Administrator user account and install the game using it.
2. Try copying the entire CD to your hard drive and then run the
setup / installation program from there. To copy the CD click:
My Computer, Right-Click the CD, Choose "Copy",
then Right-Click on your Hard Drive, Choose "Paste".
3. Change the Local CD Rom Access Security Policy by either following
the instructions below, or more easily, you can download the Registry Fix
from: http://www.kellys-korner-xp.com/xp_tweaks.htm Line 264 / 2nd Col.
titled: Access Denied - CD Rom, ... Doubleclick the Reg Fix after you DL it
for it to install. If you prefer the manual method, then follow the steps below:
To change the policy with the policy editor, using an Administrators account,
Click Start / Control Panel and Click Administrative Tools
Click on "Local Security Policy" to start that Application
Click the + to expand Local Policies / Click on Security Options
In the list on the Left right look for the following entry:
"Devices: Restrict CD-ROM access to locally logged-on user only"
If it says Enabled, right click on it / Properties / select Disabled.
If it was already Disabled leave it alone. Close the Application.
4. Try the CD Troubleshooting tips at both http://tinyurl.com/2387c and
http://support.microsoft.com/default.aspx?kbid=321641
--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
"Chris Burson" <chris...@onetelREMOVE-ME.net.uk> wrote in message news:%23$eSupJ%23DHA...@TK2MSFTNGP12.phx.gbl...
Chris Burson
here, thanks! I shall give all these ideas a go over the next few days and
post back.
Many thanks again,
Chris
"Jimmy S." <Private> wrote in message
: Hi Chris,
:
: Here are several more ideas / possible solutions to try. I hope they
: | That's very nice of you, Jimmy. The message reads:
: |
: |
:
:
Jimmy S.
Cheers,
Jimmy.
"Chris Burson" <chris...@onetelREMOVE-ME.net.uk> wrote in message news:O8VVCZT%23DHA...@TK2MSFTNGP10.phx.gbl...
Chris Burson
"Jimmy S." <Private> wrote in message
:
: 1. Create another Administrator user account and install the game using
it.
This got the same error message that I intially received, "File name is
invalid or too long, drive is write protected...' etc.
: 2. Try copying the entire CD to your hard drive and then run the
: setup / installation program from there. To copy the CD click:
: My Computer, Right-Click the CD, Choose "Copy",
: then Right-Click on your Hard Drive, Choose "Paste".
The same result as suggestion no. 1.
: 3. ... If you prefer the manual method, then follow the steps below:
:
: To change the policy with the policy editor, using an Administrators
account,
: Click Start / Control Panel and Click Administrative Tools
: Click on "Local Security Policy" to start that Application
:
: Click the + to expand Local Policies / Click on Security Options
: In the list on the Left right look for the following entry:
: "Devices: Restrict CD-ROM access to locally logged-on user only"
: If it says Enabled, right click on it / Properties / select
Disabled.
: If it was already Disabled leave it alone. Close the
Application.
The option here was already set to Disabled (and remains so).
: 4. Try the CD Troubleshooting tips at both http://tinyurl.com/2387c and
: http://support.microsoft.com/default.aspx?kbid=321641
There was not much here that helped, though it did prompt me to try the
installation via an external USB drive, but I got the same results as listed
at the end of this thread (only recognising about 2 GB of each drive etc.),
i.e. the same results as the internal DVD drive. (I didn't try changing the
internal DVD drive letter because that messed up several other programs last
time - especially those that only run from their CD.)
I'll try Victor as MS support again but I think he's rather given up me with
this! If anything else comes to mind, please let me know.
Thanks again for your time & effort, Jimmy,
Cheers,
Chris
: "Chris Burson" wrote in message
: | That's very nice of you, Jimmy. The message reads:
: |
: |
:
:
Jimmy S.
Here's a few questions, which might shine some light on the problem.
I don't guarantee that I can solve it for you, but I might be able to at
least provide a path towards a solution.
What does your drive setup look like?
Which letters are assigned to CD or DVD drives?
Which letters are assigned to hard drives/partitions,
and which file system are they formatted with?
At what point in the install do you get that error message?
--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
"Chris Burson" <chris...@onetelREMOVE-ME.net.uk> wrote in message news:%23E7RUrJ$DHA....@TK2MSFTNGP11.phx.gbl...
Chris Burson
DVD/CD-RW, F: Memory Stick, G: My Documents partition, H: Temp File
partition, I: Page File partition, J: big empty space partition. (K: is also
used for removable drives.) They are all NTFS (Win XP Pro).
When I try to install FS2002, I get a screen asking if I want Acrobat Reader
installed (No), Windows Media Player (No) and, sometimes, a screen tells me
that DirectX has failed to install (all these are already installed to their
latest releases).
Then I get the default install option to 'J' (or 'I' if the 'J' partition is
removed). Changing this to 'D' (but still using the default 'Program
Files/Microsoft Games/FS 2002') I get the following error (which is
different from before - see below):
"The path you selected specifies an invalid drive or the folder is invalid,
incomplete, too long, or write-protected. Enter a full path with the drive
letter; for example, J:\Program Files\Microsoft Games\FS2002."
I have heard from Victor at MS Support who had me do all sorts of weird and
wonderful things with the security settings (using MMC - never touched that
before!). I set all drive partitions to 'green tick' (allowing access, as
far as I understand it) but the problem is still there. I have e-mailed him
back and will probably hear from him next week...
Jimmy, would you be able to even guess why this problem only affects FS2002
and none of the other programs I've installed? I have just installed Monte
Cristo's City Trader to 'D' drive quite happily. Of course, if you have a
life and want to live it, I will quite understand if you just say 'I have no
idea, now bog off''! (Hell, I would!)
Thanks again for all you time & effort, Jimmy.
Cheers,
Chris
"Jimmy S." <Private> wrote in message
: Hi Chris,
:
: Here's a few questions, which might shine some light on the problem.
: I don't guarantee that I can solve it for you, but I might be able to at
: least provide a path towards a solution.
:
: What does your drive setup look like?
: Which letters are assigned to CD or DVD drives?
: Which letters are assigned to hard drives/partitions,
: and which file system are they formatted with?
:
: At what point in the install do you get that error message?
:
: --
: Cheers, Windows XP MVP Shell / User
: Jimmy S. http://mvp.support.microsoft.com
:
: _________________________________________________________
:
: "Chris Burson"
: | I've tried these things now, Jimmy, but nothing worked unfortunately...
: | :
: | :
: |
: |
:
:
Jimmy S.
Maybe it doesn't like the non-standard My Documents location.
If you can change that back to it's default location it might work,
especially if you can create the target game directory in advance.
Please keep all the info you posted quoted in your reply, thanks. :-)
"Chris Burson" <chris...@onetelREMOVE-ME.net.uk> wrote in message news:OB$0fJe$DHA...@TK2MSFTNGP10.phx.gbl...
Chris Burson
Second - what a time I've had with this! To cut a long story short, Victor
at MS support was sure that it was a security issue and lastly suggested
that I do a defrag. Well, I'd already done that to no avail but it got me
wondering about the security access to the drives... And your re-location of
My Docs my have been related. (I've no experience or knowledge to back that
lot up with, just plain guessing!)
Anyway, I decided to re-size the D drive to see - but I forgot that I'd
taken the DVD/CD-RW drive out (my laptop runs hot sometimes, so I usually
use it without the drive installed). When it rebooted, all the drive letters
had been re-assigned. Ahhhhhhhhhhhh! This caused numerous problems - not
least the deletion of all my e-mails because OE recreated a new Store
Folder... But I digress again.
I put the DVD drive back in but before I changed the drive letters back I
thought I'd have a go at installing FS2002. I had the disks copied to D
drive from a few weeks ago, but I got the 'Unable to verify media...' error.
But the CDs worked fine! It's all installed and working correctly now, and I
have sorted most of the problems with the drive letter changes (but still
lost all my e-mails since the last back up - very irritating to say the
least).
Still, it's working now, so thanks for all your help, Jimmy (& Victor at MS
support). I don't really understand why it was such a pain before or why
drive letter changes should make such a difference (to only one program),
but it works and that's good enough for me! At last!
Cheers,
Chris
"Jimmy S." <Private> wrote in message
news:ezdSqbf$DHA....@TK2MSFTNGP11.phx.gbl...
: Hi Chris,
:
:
Jimmy S.
Thanks for a great reply! I'll make sure that your experience
helps someone else if we ever encounter the same problem.
My theory based on the extensive details you posted below is
that the installation program was trying to write to the DVD player,
and of course failed because the CD was "read only" and therefore
the installation concluded that you don't have sufficient rights to
write to the DVD and suggested you use an Administrator's account.
Although OE isn't my forté, you should be able to copy and paste
the contents of your old "News and Mail" storage folder into your
new one. Overwrite any files when prompted to. Good luck! :-)
--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
"Chris Burson" <chris...@onetelREMOVE-ME.net.uk> wrote in message news:OUhIyDc...@TK2MSFTNGP11.phx.gbl...