Vicon Security Help Forum

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The Vicon Security Help Forum is monitored by Vicon employees as well as active dealers and end-users.

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Mar 18

Temporarily disable a camera

How do I go about temporarily disabling a camera? I have a customer asking. I tried looking through

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Temporarily disable a camera

How do I go about temporarily disabling a camera? I have a customer asking. I tried looking through

Mar 18

Daniel Strawn, Armando Aguirre Molina3

Mar 18

SN683 PTZ Camera

Armando, Thanks for the follow up. The failure follows the camera. It occurs on when the unit power

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SN683 PTZ Camera

Armando, Thanks for the follow up. The failure follows the camera. It occurs on when the unit power

Mar 18

Tommy Halvorsen, Armando Aguirre Molina2

Mar 15

Hi Tommy, I share with you the manual that I have, I have not used this model in my projects Good

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Hi Tommy, I share with you the manual that I have, I have not used this model in my projects Good

Mar 15

Mike Holmberg, Kenny Rohan2

Mar 4

Snapshot URL for V2000

HI Mike, please try this out. Get snapshot User can use http://<IP addr>/cgi-bin/snapshot.cgi

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Snapshot URL for V2000

HI Mike, please try this out. Get snapshot User can use http://<IP addr>/cgi-bin/snapshot.cgi

Mar 4

12/9/22

VMDC and IQeye cameras

What is the minimum VMDC version that will work with the Vicon IQeye cameras? I can see these cameras

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VMDC and IQeye cameras

What is the minimum VMDC version that will work with the Vicon IQeye cameras? I can see these cameras

12/9/22

8/21/21

IQeye sentinel 853 firmware

Hello, I'm looking for the newest firmware version for the IQeye sentinel 853 camera. I

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IQeye sentinel 853 firmware

Hello, I'm looking for the newest firmware version for the IQeye sentinel 853 camera. I

8/21/21

siddhartha sai, Guy Arazi (Vicon PM)2

8/11/21

Help regarding CD3 to TAK conversion.

You are in the wrong forum. This is vicon-security.com On Wednesday, August 11, 2021 at 12:13:46 PM

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Help regarding CD3 to TAK conversion.

You are in the wrong forum. This is vicon-security.com On Wednesday, August 11, 2021 at 12:13:46 PM

8/11/21

Shane Blackstock, Guy Arazi (Vicon PM)3

8/9/21

valerus cameras say connecting through browser

I did, i turned the firewall off to make sure that wasn't the issue. it was working and just

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valerus cameras say connecting through browser

I did, i turned the firewall off to make sure that wasn't the issue. it was working and just

8/9/21

Iosif Hamlatzis

5/7/21

SDK for VICON V922B-W551MLPC

Does any one know if there is an SDK for the Vicon V922B-W551MLPC camera, to handle the camera (start

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SDK for VICON V922B-W551MLPC

Does any one know if there is an SDK for the Vicon V922B-W551MLPC camera, to handle the camera (start

5/7/21

4/21/21

Kollector Striker restore

It seems our boot drive on a Kollector Strike is bad and we can no longer start the unit. Is there a

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Kollector Striker restore

It seems our boot drive on a Kollector Strike is bad and we can no longer start the unit. Is there a

4/21/21

Ritchie Garay, Vicon UK Support2

11/19/20

Anyway to remote view older VDR-708c from web without sofware?

Hello You can view the VDR remotely by simply putting the IP address into Internet Explorer. An

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Anyway to remote view older VDR-708c from web without sofware?

Hello You can view the VDR remotely by simply putting the IP address into Internet Explorer. An

11/19/20

ramees abdul salam, Vicon UK Support2

11/19/20

how to create an dry contact alarm if you dont have a collector

Hello. Please follow the attached guide On Monday, October 26, 2020 at 3:40:06 PM UTC rameese.a...@

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how to create an dry contact alarm if you dont have a collector

Hello. Please follow the attached guide On Monday, October 26, 2020 at 3:40:06 PM UTC rameese.a...@

11/19/20

4/23/20

ArchivePlayer error CLR20r3

From PC with VisionNet 8.3: Creating an archive and saving it on an external drive when I go, from

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ArchivePlayer error CLR20r3

From PC with VisionNet 8.3: Creating an archive and saving it on an external drive when I go, from

4/23/20

11/26/19

V960D Replacement Domes

Was wondering if anybody knows where i can get replacement clear domes for V960 series cameras.

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V960D Replacement Domes

Was wondering if anybody knows where i can get replacement clear domes for V960 series cameras.

11/26/19

10/22/19

Kollector Strike Issue

We were reviewing footage on a Kollector Strike. Previously the footage was present and now it is

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Kollector Strike Issue

We were reviewing footage on a Kollector Strike. Previously the footage was present and now it is

10/22/19

Chen Hanbo, Guy Arazi (Vicon PM)2

10/21/19

Fail to set origin of vicon system after calibration

Chen, You are asking on the wrong forum. This is Vicon Security and not Vicon. Same name but very

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Fail to set origin of vicon system after calibration

Chen, You are asking on the wrong forum. This is Vicon Security and not Vicon. Same name but very

10/21/19

Tony Spivey, Guy Arazi (Vicon PM)4

8/21/19

Kollector showing as "invalid"

Decided to pop the cover and reconnect the power cable that goes back to the back...that I assume

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Kollector showing as "invalid"

Decided to pop the cover and reconnect the power cable that goes back to the back...that I assume

8/21/19

ac_an...@yahoo.com, Guy Arazi (Vicon PM)2

7/31/19

Vicon HD Network bullet camera displays as a PTZ camera on Vicon

Hello, Can you tell us which Vicon VMS is this, ViconNet or Valerus? On Wednesday, July 31, 2019 at 3

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Vicon HD Network bullet camera displays as a PTZ camera on Vicon

Hello, Can you tell us which Vicon VMS is this, ViconNet or Valerus? On Wednesday, July 31, 2019 at 3

7/31/19

Kim Madsen, Guy Arazi (Vicon PM)2

1/31/19

Question regarding ONVIF on the VICON cameras.

Kim, The 992 cameras are fairly old and used to support an early version of ONVIF. The 922 (notice

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Question regarding ONVIF on the VICON cameras.

Kim, The 992 cameras are fairly old and used to support an early version of ONVIF. The 922 (notice

1/31/19

bo11...@gmail.com

11/8/18

Lens fogging on Sentinel camera

I tried the recommended solution posted on Vicon's support/zendesk. Any additional suggestions?

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Lens fogging on Sentinel camera

I tried the recommended solution posted on Vicon's support/zendesk. Any additional suggestions?

11/8/18

11/7/18

Experience with Vicon cameras on Hikvision or similar NVR?

Hi I am considering to replace our HDExpress NVR's with something else as we have performance

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Experience with Vicon cameras on Hikvision or similar NVR?

Hi I am considering to replace our HDExpress NVR's with something else as we have performance

11/7/18

samuel...@ycdsb.ca

11/2/18

Session Initilisation Failed error

i am getting a "session initialization error" on the dvr ks1b1v6 just after viconnet is

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Session Initilisation Failed error

i am getting a "session initialization error" on the dvr ks1b1v6 just after viconnet is

11/2/18

kcwor...@gmail.com

9/20/18

Unable to play archived DVDs

After recent upgrade to Windows 10, we are now unable to play archived dvds produced by our ViconNet

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Unable to play archived DVDs

After recent upgrade to Windows 10, we are now unable to play archived dvds produced by our ViconNet

9/20/18

Mike Miller, thar...@entec-solutions.com2

9/13/18

Does anyone happen to have the VCN01.2.1573.96 Firware for V960 Series?

Hi there, I just found this post because I'm having similar issues. Did the firmware rollback

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Does anyone happen to have the VCN01.2.1573.96 Firware for V960 Series?

Hi there, I just found this post because I'm having similar issues. Did the firmware rollback

9/13/18

8/20/18

Resetting IQEYE511 factory defaults and turning on DHCP

There is a comment on the Zendesk page for resetting and using IQEYE511 on DHCP. A similar thread is

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Resetting IQEYE511 factory defaults and turning on DHCP

There is a comment on the Zendesk page for resetting and using IQEYE511 on DHCP. A similar thread is

8/20/18

8/15/18

Failure to connect to video server 8.2

Our security personnel using the web viewer will get a "failure to connect to video server"

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Failure to connect to video server 8.2

Our security personnel using the web viewer will get a "failure to connect to video server"

8/15/18

ramees abdul salam

8/1/18

Hi, We have 9 no external cameras from vicin which needs to be connected to HPO-100 could you please

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Hi, We have 9 no external cameras from vicin which needs to be connected to HPO-100 could you please

8/1/18

Sam J, Jay Goldberg2

7/28/18

cpu architecture and operating system of iqeye camera

The old camera OS is not the same at all. The new Linux cams are way limited as compared to the

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cpu architecture and operating system of iqeye camera

The old camera OS is not the same at all. The new Linux cams are way limited as compared to the

7/28/18

ramees abdul salam

7/27/18

HI, How do we add name or label for V972D-WN312 and V922 cameras and display them in VMDC and related

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HI, How do we add name or label for V972D-WN312 and V922 cameras and display them in VMDC and related

7/27/18

7/18/18

Availability:HDExpress Analytics

Hi Vicon refers to a HDExpress Analytics function in the online documentation, brochures and youtube

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Availability:HDExpress Analytics

Hi Vicon refers to a HDExpress Analytics function in the online documentation, brochures and youtube

7/18/18

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