custom email notifications

[skink]

hi,

is there a way to customize email notifications (ticket related) sent
by trac (maybe even in html)?
if so, how to to that?

thanx

[Emmanuel Blot]

> is there a way to customize email notifications (ticket related) sent
> by trac (maybe even in html)?

Not really. There are very few customization that can be done in the
notification emails, and HTML is not supported.

Cheers,
Manu

[Christopher Taylor]

Just a thought here,

This seems to be a very good opportunity for a little bit of
generalization. Instead of just pumping out a standard ticket
notification e-mail suppose we worked off a user defined template? Of
course, we can keep the default templates the way they are now...

This would provide the functionality that users need but without
neccesitating sysadmin envolvement if they are happy with the default
functionality.

Just a thought.

-Chris

[Emmanuel Blot]

> notification e-mail suppose we worked off a user defined template? Of
> course, we can keep the default templates the way they are now...

There is now notification email template per se: the 'box' (with all
the parameters, except the description and the comments) is hardcoded
in Python for now.

I'm not sure how hard it would be to create a template for email,
knowing that the list of available parameters can be augmented with
custom field values.

Cheers,
Manu

[Christopher Taylor]

Emmanuel,

Well I imagine whatever kind of lexicon one used in the templating
system would have to easily map to the custom field in the database:

CustomField_<MyCustomField>
CustomField.<MyCustomField>

or something similar.... not sure how custom fields are stored in the
database...

Prepending with CustomField would enable the parser to know that it
has to handle this tag specially ...

-Chris