"Survey" of IT departments teams vs. school size

[David Jurgensen]

Hi all,

We all love surveys, right?

Our team are doing an audit & report in preparation for future expansion - and we've been tasked with seeing how we compare with other schools around the country.  If you would be willing to share via this thread - or directly email myself - some or all of the details below, that would be incredible.  I'm sure it'd be rather interesting for others in the group to know the makeup of other schools as well!

1. How many Full Time IT Staff do you have?
2. What are their Job Titles (ie, Sys Admin, Data Manager, Sys Tech, etc)
3. How many Part Time IT Staff?
4. Roles?
5. Any Outside IT Contractors (regular)
6. On N4L
7. Year levels covered
8. Roll Count (rough is fine)
9. Staff numbers (rough is fine)
10. Mac/PC/Chromebook/Mixed/Etc environment
11. Google, Microsoft, or alternative?
12. Do you feel your departments' workload is above or below capacity?

Here is ours:

1. 4
2. Sys Admin, Sys Tech, Data Manager, Director of eLearning
3. 0
4. NA
5. NA
6. Non-N4L
7. Main campus: Y1-13, satellite campus Y1-7
8. 2016
9. ~230
10. You name it.... we got it...
11. Google & Microsoft
12. Workload is well over capacity on a good day

In advance:  Thank you to anyone that takes the tell to share!

Kind regards,
Dave

[Jonathan Churton]

Wellington High School

1. 2
2. IT Manager, Senior ICT Systems Engineer
3. 1
4. Student ICT Assistant
5. 0
6. N4L - Firewall, Network, Proofpoint
7. Year 9 -13 

8. 1700
9. 210
10. Windows, Mac, Chrome, Linux
11. Google & Microsoft
12. Always over capacity, Always.

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Jonathan Churton

Senior ICT Systems Engineer

Lighting and Sound Engineer

Wellington High School

Work: 02825508921 or Ext 887

[Simon Wright]

Otago Boys' High School

1. 1

2. ICT Manager

3. 0

4. Everything IT and a lot of non-IT

5. 0

6. N4L (whole shebang)

7. 9-13

8. 876

9. ~100

10. Staff mostly Windows, Students BYOD (mixed)

11. Google + Microsoft

12. Generally on top of things, busy periods and non-busy periods when it comes to workload.

Regards,

Simon Wright

On Tue, 11 Mar 2025 at 11:28, David Jurgensen <david.j...@beth.school.nz> wrote:

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[David Keenleyside]

Glenfield College

1: 1
2: ICT Technician
3: 1
4: Me = Basically everything.  Part time = KAMAR Specific.
5: None
6: Yes - Network.  Additional Arista/OPNSense equipment for Firewall services.
7: Y9-13
8: 764
9: ~90
10: Mac/Windows/Chromebook/Linux/BSD/Haiku/Etc
11: Google/Microsoft/Oracle
12: Workload is balanced.

Regards,

David Keenleyside, BSc CS & IS, CTech

ITP Associate

EFF Member

ICT Technician

Glenfield College

PO Box 40176 (Kaipatiki Rd)

Glenfield, Auckland City 0629

Ph:       +64 9 444 9066 ext 677

DDI: +64 9 441 9779

Email:    d.keen...@gc.ac.nz

https://itp.nz/CTech/NZ160799

https://www.linkedin.com/in/david-keenleyside-626871/

The Three O’s of Backup: Online, Offline, Off-site.

The Three RA’s of Cloud: Run Anywhere, Run Anytime, Run Agnostic.

“When you're working as part of a team, one of the things to expect is that you should share information freely with your colleagues and that they'll share information freely with you.” - Google

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[Aidan Matson]

here's mine for you :)

1. How many Full Time IT Staff do you have? One, just myself
2. What are their Job Titles (ie, Sys Admin, Data Manager, Sys Tech, etc) IT Administrator
3. How many Part Time IT Staff? 0
4. Roles? n/a
5. Any Outside IT Contractors (regular) yes, but on a adhoc contract as of this year
6. On N4L yes
7. Year levels covered 1-13
8. Roll Count (rough is fine) 1000
9. Staff numbers (rough is fine) Somewhere around the 150 mark. just a wild guess though :)
10. Mac/PC/Chromebook/Mixed/Etc environment all of the above :)
11. Google, Microsoft, or alternative? mainly google, but our senior students also use microsoft
12. Do you feel your departments' workload is above or below capacity? above at the start of the year/terms, at capacity the rest of the time. does fluctuate though

Regards

Aidan Matson

IT Administrator

09 538 0368

aidan....@elim.school.nz

 

BOTANY CAMPUS  • 159 Botany Road, Botany

GOLFLANDS CAMPUS  • 94 Golfland Drive, Botany

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On Tue, 11 Mar 2025 at 11:28, David Jurgensen <david.j...@beth.school.nz> wrote:

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[Matt Strickland]

Karamū High School

1. How many Full Time IT Staff do you have? 1
2. What are their Job Titles (ie, Sys Admin, Data Manager, Sys Tech, etc) IT Manager
3. How many Part Time IT Staff? 0
4. Roles? Everything IT, some non-IT scope (eg fire evac systems, sound/light/live streaming etc)
5. Any Outside IT Contractors (regular) none
6. On N4L yes
7. Year levels covered 9-13
8. Roll Count (rough is fine) 940
9. Staff numbers (rough is fine) ~115
10. Mac/PC/Chromebook/Mixed/Etc environment all
11. Google, Microsoft, or alternative? both (predominantly Microsoft 365)
12. Do you feel your departments' workload is above or below capacity? probably above capacity

[David Jurgensen]

Hi all.  Quick thank you to all that have submitted responses already.  Those 5 responses are 5 more than I expected, and highly appreciated/valuable!

Cheers,

Dave

[Bill Wilde]

Hi

FWIW, David.

My responses bold italics

1. How many Full Time IT Staff do you have?  1
2. What are their Job Titles (ie, Sys Admin, Data Manager, Sys Tech, etc)  ICT Technician
3. How many Part Time IT Staff? Nil, but have a technical ICT Manager, who wears many other hats (AP, teacher, sound/lighting, productions), who handles strategic issues/funding/purchasing.

4. Roles?  Wow.  Updating h/w & s/w on College devices, TELA laptop re-imaging & issuing, reactive user support, account creation (Kamar, AD, Gmail, Papercut) & updating (both staff & students), phones, many things with power.. 
5. Any Outside IT Contractors (regular)   Yes, AISCorp
6. On N4L  Yes
7. Year levels covered  Yrs 9 - 13 inclusive
8. Roll Count (rough is fine)   1259
9. Staff numbers (rough is fine)   about 90 teaching staff, about 40 TA's & support staff (most part-time)
10. Mac/PC/Chromebook/Mixed/Etc environment  WIndows PCs, some iMacs (Music Dept only), some staff MacBooks, 90+ TELA WIndows HP laptops, 100+ loan Chromebooks;  plus support etc of BYODs (mostly WIndows, MacBooks, Chromebooks) 
11. Google, Microsoft, or alternative?   Both -  AD for login control & wireless authentication, GSuite for email/Drive/Classroom
12. Do you feel your departments' workload is above or below capacity?  Seems about right, but can get busy at start-of-year  

Hope this helps,

Bill Wilde

ICT Technician

Newlands College

WELLINGTON

(04) 474 1333 (DDI)

On Tue, 11 Mar 2025 at 11:28, David Jurgensen <david.j...@beth.school.nz> wrote:

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[Jake Wills]

Kāpiti College

1. How many Full Time IT Staff do you have? - 0
2. What are their Job Titles (ie, Sys Admin, Data Manager, Sys Tech, etc) - NA
3. How many Part Time IT Staff? - 1
4. Roles? - Director of IT - 6 hours release (so 12 hours over a 40 hour week), but this also as well as standard IT stuff covers data, looking after KAMAR, and whole school appraisal management "Professional Growth Cycle"... a hangover from when I was an Assistant Principal
5. Any Outside IT Contractors (regular) - Yes - Norrcom - 16 hours per week
6. On N4L - Yes
7. Year levels covered - 9-13
8. Roll Count (rough is fine) - 1500
9. Staff numbers (rough is fine) - 90 teaching, 40+ support
10. Mac/PC/Chromebook/Mixed/Etc environment - Mostly PC & Chromebook, a few MAC
11. Google, Microsoft, or alternative? - Mostly Google, but Microsoft back end

12. Do you feel your departments' workload is above or below capacity? Seems about right, but can get busy at start-of-year  

[Sue Way]

1. How many Full Time IT Staff do you have? 2 (Full time 52 Weeks a year)
2. What are their Job Titles ? IT Services Director, Senior Technician
3. How many Part Time IT Staff? 1, an intern in the holiday breaks last years year 13
4. Roles? Everything from the Firewall to the desktop, Host our own Website, Kamar, we own our network both Wired and wireless, have our own server room
5. Any Outside IT Contractors (regular) No
6. On N4L? Only the Firewall and data in, we are replacing our own wireless over the next 2 years
7. Year levels covered 9-13
8. Roll Count (rough is fine) 1450
9. Staff numbers (rough is fine) 150
10. Mac/PC/Chromebook/Mixed/Etc environment? BYOD is student choice, Chromebook, Mac, Windows Laptop a few Linux devices, iPad Pros, Windows Laptops for Staff

11. Google, Microsoft, or alternative? Both

12. Do you feel your departments' workload is above or below capacity? 80% most of the time,  in busy times need an extra staff member.(our Intern) Throw in a project or 2, like a new building and we are 120% and working a bit of over time(not paid)


Sue Way

IT Services Director

Wellington Girls' College

[Dion McGovern-Allen]

Feilding High School

1. How many Full Time IT Staff do you have?

One

2. What are their Job Titles (ie, Sys Admin, Data Manager, Sys Tech, etc)

IT Manager

3. How many Part Time IT Staff?

N/A
4. Roles?

Managing existing infrastructure and planning for future developments/changes with regards to IT.
A jack of all trades type role.

5. Any Outside IT Contractors (regular)

N/A
6. On N4L

Yes
7. Year levels covered

9 - 13

8. Roll Count (rough is fine)

~1700

9. Staff numbers (rough is fine)

~280
10. Mac/PC/Chromebook/Mixed/Etc environment
Apple/Windows

11. Google, Microsoft, or alternative?

Microsoft

12. Do you feel your departments' workload is above or below capacity?

Workload varies, mostly within capacity except when something major breaks!
Environment is fairly stable and this plays hugely into the ability to provide quality service.

On Tuesday, 11 March 2025 at 11:27:57 UTC+13 david.j...@beth.school.nz wrote:

[Brad Harris]

* slightly different here as we look after a few schools so have just bundled in together, provides another aspect to the survey :) sorry if I have broken the data ;)

1. How many Full Time IT Staff do you have? 

Two - Physically on site at schools 11 hours a week with prob 4-8 hours + remotely, with projects and etc work on top when required

2. What are their Job Titles (ie, Sys Admin, Data Manager, Sys Tech, etc)

Senior Engineer, Junior Engineer

3. How many Part Time IT Staff? 

0
4. Roles? 

0

5. Any Outside IT Contractors (regular)

0

6. On N4L

Yes all on N4L, from old AT Switches right through to new Rucks, and 1 with new Paloalto firewall and 2d Fibre
7. Year levels covered

0-13

8. Roll Count (rough is fine)

~1400

9. Staff numbers (rough is fine)

~160
10. Mac/PC/Chromebook/Mixed/Etc environment

Everything

11. Google, Microsoft, or alternative?

Both G and MS - have had Linux desktops in the past running in "computer rooms"

12. Do you feel your departments' workload is above or below capacity?

Always busy at the beginning of the year, every year.