FTM software merry-go-round
Mary A. Kelly
have lost count of how many times during that period I have 'up-graded'
FTM. Sometime this spring was the last time.
The cost of $29.99 may seem like a paltry sum to many of those of you
out there - I am a single parent on a disability pension - and the
amount of $44.35 in Canadian funds is in no way insubstantial.
Obviously if I had known that there was yet another up-grade being
worked on I would not have wasted my hard earned money in the spring.
By the time I save up enough money to order the lastest upgrade - they
have the next one ready but don't let the public in on it.
The thing that really annoys me is that I did not have access to a list
such as this prior to purchasing FTM to begin with - obviously if I had
I would not have bought it in the first place. Actually it was the ONE
programme I HAD to have (boy is hindsite a wonderful thing!) - actually
due to lack of funds it is the only actual commerical programme that I
have purchased - of any kind - I guess that is where the real
disappointment lies; talk about not living up to expectations.
There is no serious consideration given to the 'user' - if there were
they would not come out with tri-monthly updates; each of which seems
to contain one or two of the various basic subjects that I first read
users complaining about or asking for in the spring of 1997. (how
long have we been asking for 'nick name' use etc, etc. - I'm sure long
before I came on the computer scene). The things that they change are
exceedingly basic ones, no earth-shattering special effects - just very
basic items that have been requested for or complained about from the
outstart.
FTM users (me I mean - don't bother sending nasty messages to me about
why you absolutely love the programme and can't live without it etc,
etc) appear to be in the old 'dog chasing its tail' syndrome - once you
buy it you sort of commit yourself to wanting to keep up with it (me I
mean - not you!), I'm funny that way - once I have something I would
like to keep it up to its maximum potential. Don't tell me that if I
am unhappy to dump it - I've already invested hundreds of dollars in
the programme. I should not have to keep 'reinvesting' cold cash in
something I initially purchased in good faith.
Do not accuse me of FTM bashing - there is a number of you out there
that seem to enjoy exchanging insults. Just count me amongst the
number of vastly disappointed purchasers of a programme that I will
defintely one day dump when I finally reach the inevitable conclusion
that it is indeed a 'money pit' into which I will one day stop pumping
money into and that enough is enough . Surely the companies profits on
CDs etc are enough to give a break to the hand that feeds them.
I will never ever advise anyone to purchase the programme - unless FTM
practices change substantially. I would not want to see some other
guilable soul trapped in the 'up keep' cycle - the only thing that is
being kept up are the companies profits; definitely not my personal
opinion (which by the way this message is - I have read your opinions
and am not particularilly interested in hearing from you).
I am also of the opinion that this newsgroup should consist of more
that 90% FTM postings and re-postings. it seems silly to have to
filter out 90% of a list (and maybe in doing so actually miss a couple
of important hints or resources).
Actually the entire matter reminds me of a joke I heard on the radio
years ago! "It's not the inital outlay of money that you spend on
purchasing a dog that is costly - it's the 'pup keep' involved with
it!"
Good day to you all! and I apologize for venting my feelings towards a
potentially great programme - it just doesn't stand up to its potential
(my opinion guys!) It's a hot day up here in the 'north' - not what we
are used to - hot weather makes me grouchy - can you tell? Good luck
with your genealogy!
--
Mary A. Kelly
Sudbury, Ontario
mke...@cyberbeach.net
Kelly Kanadian Kin
<http://www.cyberbeach.net/~mkelly/>
Ophelia
Mary A. Kelly <mke...@cyberbeach.net> wrote:
> I have owned my computer system for less than a year and a half - and I
> have lost count of how many times during that period I have 'up-graded'
> FTM. Sometime this spring was the last time.
>
That's how many upgrades there have been in the last
21 months (almost 2 years).
Why did you upgrade?? Are you one of those mind-less
sheep being led to slaughter by Broderbund? Or, did you
upgrade because you wanted to??
> The cost of $29.99 may seem like a paltry sum to many of those of you
> out there - I am a single parent on a disability pension - and the
> amount of $44.35 in Canadian funds is in no way insubstantial.
>
Oh! Let me get this straight, You want Broderbund to be
responsible for your shipping and handling charges too.
If you up graded as you said you have, the (3) upgrades
would have cost only $19.99 each--NOT $29.00.
I consider this quiet a Bargain!!
I pay $19.99 each MONTH just to have access to the
Internet. I also pay more than twice that amount to
eat-out with my husband (which we do quiet often),
and more than three times that amount to go to a
football game. So, I would say that $60.00 in a
21 month period is a REAL BARGAIN!!!!!
> Obviously if I had known that there was yet another up-grade being
> worked on I would not have wasted my hard earned money in the spring.
> By the time I save up enough money to order the lastest upgrade - they
> have the next one ready but don't let the public in on it.
Your "hard earned money" that you receive from
"a disability pension", seems sufficient to purchase
your computer equipment and provide you with Internet
access.
If you DON'T WANT, or CAN'T AFFORD, an upgrade,
DO NOT upgrade. I have not seen anywhere on this
newsgroup or any where else, for that matter, where
Broderbund send out the Hit-Squad if you don't upgrade.
> There is no serious consideration given to the 'user' - if there were
> they would not come out with tri-monthly updates; each of which seems
> to contain one or two of the various basic subjects that I first read
> users complaining about or asking for in the spring of 1997.
Do you expect the programmers for FTM and Broderbund to
DONATE their time and effort to you by writing the upgrade
for free???
A correction is needed here, "tri-monthly updates" should
read as tri-21 months upgrade. But I forgot--you don't
count well.
I could go on, and on, and on ......... because your droning
go on, and on, and on, but I will end here. And, you should
be happy--I DONATED this to you, I didn't charge you.
Ophelia
P.S. You say "I've already invested hundreds of dollars
in the programme. At your rate of accumulative pricing,
I have about $1,500 invested in Microsoft Office.
--
To reply direct, remove the "--" from my address.
================END===============
Mary A. Kelly <mke...@cyberbeach.net> wrote in article
<01bdb010$e6bdb6c0$1ef3...@mkelly.cyberbeach.net>...
Ronald Cox
If you re-read Mary's post, you will note that she is walking her mile
with a different set of shoes than you.
Ron
~~~~~~~~~~~~~~~~~~~~~
In article <01bdb02a$71d2d740$51f51fcc@oemcomputer>, "Ophelia"
<olp...@ix.netcom.com> wrote:
clip
--
ron...@cam.org
Ronald (Ron) Cox,
74 Brunswick Dr. Beaconsfield, QC, H9W 5H2, Canada
jro...@mail.intplsrv.net
> > I have owned my computer system for less than a year and a half - and I
> > have lost count of how many times during that period I have 'up-graded'
> > FTM. Sometime this spring was the last time.
> >
> What!!! You can't count to three (3)?????
> That's how many upgrades there have been in the last
> 21 months (almost 2 years).
>
<much snipped>
3? I bought FTM v3 back in Dec 1996. v3.4 was relased late spring/summer of
1997 (which I skipped). I then upgraded to v4.01b in Jan 1998. v4.4 was
released shortly afterwards (which I ignored) and now v5.0 is out...
That's 5 versions on the market in 20 months.... (The original purchase plus 4
upgrades since...)
In general, the number of upgrades exceeds what other software producers put
out (even Microsoft pretty much sticks with an 18 month to 2 year
schedule...) and the version numbers take rather drastic jumps for minor
improvements... It wouldn't be of large concern to me except that they never
seem to release patches for acknowldged problems in the software. Every time
a problem (i.e. bug) is discovered the answer seems to be to release a new
version and force people to pay for the fixes... Why should users have to
pay again for something they've already paid for that doesn't work as it's
supposed to??
Jim
Jim Royer
jro...@mail.intplsrv.net
-----== Posted via Deja News, The Leader in Internet Discussion ==-----
http://www.dejanews.com/rg_mkgrp.xp Create Your Own Free Member Forum
Ophelia
Ronald Cox <ron...@cam.org> wrote:
> Ophelia, you are really out of line with your comments to Mary's post.
>
> If you re-read Mary's post, you will note that she is walking her mile
> with a different set of shoes than you.
>
> Ron
> ~~~~~~~~~~~~~~~~~~~~~
Do you mean:
1. that walking in her shoes keeps you from
knowing how to count or when to upgrade??
2. that those shoes also keeps her from stating the correct price
upgrade price ($19.00-not $29.00), for users with the last version
of FTM??
Now, if she skipped a couple of the 3 (three)
upgrades that has been put out since she got
her copy of FTM, she could have paid the $29.00
as she stated, but that means she has not
upgraded to the tune of
>>I have lost count of how many times during
that period I have 'up-graded'<<
3 minus 1 or 2 equals 2 or 1!! Her counting
problem is much greater than I thought!!
3. that walking in her shoes gives her the right to blame
Broderbund for the out-of-country postage she has to pay??
4. that walking in her shoes causes her to state "I am a single
parent on a disability pension" and then turn around and call
it her "hard earned money". Does she work and earn or does
she only receive her "disability pension"??
Either way, one of them is incorrect.
5. to make statements such as "By the time I save up enough money to order
the latest upgrade - they have the next one ready but don't let the public
in on it.
How long does she have to save to get Internet access??
I would say about 4 weeks.
I guess that walking in her shoes causes her to make false
statements such as, "they would not come out with tri-monthly
updates" if they cared about their customers. Even tri-yearly
would also be a false statement.
She states that "I've already invested hundreds of dollars
in the programme". How!! If she paid $99.00 to purchase
FTM begin with, that covers several CD-ROMs that are separate
and apart from the program. The CDs themselves are worth
more that the price of the FTM software alone ($59.99).
Does walking in her shoes keep her from telling it straight??
And last but not least, does walking in her shoes MAKE her
purchase an upgrade (Broderbund don't, I don't, you don't).
If so, I would throw them suckers away and walk barefooted.
Since you say that walking in her shoes gives her all the rights
stated above, I guess that if you walk in a different pair of shoes,
you don't have a right to see or respond to a post that is filled with
conflicts and falsehoods.
If walking in her shoes causes all that, I am very glad I walk in a
different pair.
Ophelia
--
To reply direct, remove the "--" from my address.
===============END=================
Ronald Cox <ron...@cam.org> wrote in article
<roncox-1507...@dialup-619.hip.cam.org>...
> Ophelia, you are really out of line with your comments to Mary's post.
>
> If you re-read Mary's post, you will note that she is walking her mile
> with a different set of shoes than you.
>
> Ron
> ~~~~~~~~~~~~~~~~~~~~~
> In article <01bdb02a$71d2d740$51f51fcc@oemcomputer>, "Ophelia"
> <olp...@ix.netcom.com> wrote:
>
Mary A. Kelly
You do prove a point - you are exactly the people I requested not reply
to my posting of my opinions. Also you do not read too well! I did
not mention any shipping and handling costs??? merely mentioned that
when $29.99 US funds are converted to other currencies it is usually
much more in other countries of the world!! I am so pleased for you
that you can afford to go to football games and out to supper - not
everyone is as fortunate as you obviously are (my 10 year son and I
saved our money for over 3 years to purchase our equipment and went
without a great deal to do so - our option - not yours to comment on!).
What it has to do with genealogy I don't know? Why do you bother even
responding to a 'mindless sheep'? I should think you would be above
such behaviour. Hmm - maybe not!
---
To those of you who sent me realistic and non-inflamatory responses I
do appreciate your input and opinions. Thank you very much indeed - as
you can see it was interesting to say the least. It does take all
kinds of people to make a world doesn't it?
Mary Kelly
-------------------------------------
X-From_: ol...@ix.netcom.com Wed Jul 15 15:59:03 1998
From: "Ophelia" <ol...@ix.netcom.com>
To: <mke...@cyberbeach.net>
Subject: FTM software merry-go-round
Date: Wed, 15 Jul 1998 15:58:27 -0400
X-MSMail-Priority: Normal
X-Mailer: Microsoft Internet Mail 4.70.1161
Mary A. Kelly <mke...@cyberbeach.net> wrote:
> I have owned my computer system for less than a year and a half - and
I
> have lost count of how many times during that period I have
'up-graded'
> FTM. Sometime this spring was the last time.
>
What!!! You can't count to three (3)?????
Thats how many upgrades there have been in the last
21 months (almost 2 years).
Why did you upgrade?? Are you one of those mind-less
sheep being led to slaughter by Broderbund? Or, did you
upgrade because you wanted to??
> The cost of $29.99 may seem like a paltry sum to many of those of you
> out there - I am a single parent on a disability pension - and the
> amount of $44.35 in Canadian funds is in no way insubstantial.
>
Oh! Let me get this straight, You want Broderbund to be
responsable for your shipping and handeling charges too.
If you up graded as you said you have, the (3) upgrades
would have cost only $19.99 each--NOT $29.00.
I consider this quiet a Bargain!!
I pay $19.99 each MONTH just to have access to the
Internet. I also pay more than twice that amount to
eat-out with my husband (which we do quiet often),
and more than three times that amount to go to a
football game. So, I would say that $60.00 in a
21 month period is a REAL BARGAIN!!!!!
> Obviously if I had known that there was yet another up-grade being
> worked on I would not have wasted my hard earned money in the spring.
> By the time I save up enough money to order the lastest upgrade -
they
> have the next one ready but don't let the public in on it.
Your "hard earned money" that you receive from
"a disability pension", seems sufficient to purchase
your computer equipment and provide you with Inenet
access.
If you DON'T WANT, or CAN'T AFFORD, an upgrade,
DO NOT upgrade. I have not seen anywhere on this
newsgroup or any where else, for that matter, where
Broderbund send out the Hit-Squad if you don't upgrade.
> There is no serious consideration given to the 'user' - if there
were
> they would not come out with tri-monthly updates; each of which seems
> to contain one or two of the various basic subjects that I first read
> users complaining about or asking for in the spring of 1997.
Do you expect the programers for FTM and Broderbund to
DONATE their time and effort to you by writing the upgrade
for free???
A correction is needed here, "tri-monthly updates" should
read as tri-21 months upgrade. But I forgot--you don't
count well.
I could go on, and on, and on ......... because your droning
go on, and on, and on, but I will end here. And, you should
be happy--I DONATED this to you, I didn't charge you.
Ophelia
P.S. You say "I've already invested hundreds of dollars
in the programme. At your rate of accumulative pricing,
I have about $1,500 invested in Microsoft Office.
--
To reply direct, remove the "--" from my address.
================END===============
Mary A. Kelly <mke...@cyberbeach.net> wrote in article
<01bdb010$e6bdb6c0$1ef3...@mkelly.cyberbeach.net>...
> I have owned my computer system for less than a year and a half - and
I
> have lost count of how many times during that period I have
'up-graded'
> FTM. Sometime this spring was the last time.
>
> The cost of $29.99 may seem like a paltry sum to many of those of you
> out there - I am a single parent on a disability pension - and the
> amount of $44.35 in Canadian funds is in no way insubstantial.
> Obviously if I had known that there was yet another up-grade being
> worked on I would not have wasted my hard earned money in the spring.
> By the time I save up enough money to order the lastest upgrade -
they
> have the next one ready but don't let the public in on it.
>
> The thing that really annoys me is that I did not have access to a
list
> such as this prior to purchasing FTM to begin with - obviously if I
had
> I would not have bought it in the first place. Actually it was the
ONE
> programme I HAD to have (boy is hindsite a wonderful thing!) -
actually
> due to lack of funds it is the only actual commerical programme that
I
> have purchased - of any kind - I guess that is where the real
> disappointment lies; talk about not living up to expectations.
>
> There is no serious consideration given to the 'user' - if there
were
> they would not come out with tri-monthly updates; each of which seems
> to contain one or two of the various basic subjects that I first read
Mary A. Kelly
My disability pension was hard-earned. I was forced to retire after
spending over 20 years in government buildings filled with
inconsiderate smokers. I am now so allergic that I cannot even go
shopping in many malls due to problems with stale and stagnant air. I
paid my taxes and my I paid for years towards any pension benefits that
I am now able to use to raise my son. NOT that it is any of your
business at all! I don't know when I have met up with a more
obnoxious character on the internet.
You must have a lot of spare time on your hands to be able to give us
all the benefit of your meanderings in such a fashion. You really must
be congratulated for your obvious compassion and understanding of other
folks rights and opinions!
old, old joke (I don't have to worry about my station in life - there
will always be someone around to tell me where to get off!)
(Now I really must learn how to use that filtering system for my lists
! - I apologize to the rest of you out there for being exposed to such
ridiculous behaviour by supposed adults. I think the heat up here is
getting to me!)
Mary Kelly
Ophelia <olp...@ix.netcom.com> wrote in article
<01bdb042$a98c0d60$51f51fcc@oemcomputer>...
Ophelia
Jim Royer jro...@mail.intplsrv.net wrote:
> 3? I bought FTM v3 back in Dec 1996. v3.4 was relased late
> spring/summer of 1997 (which I skipped). I then upgraded to
> v4.01b in Jan 1998. v4.4 was released shortly afterwards
> (which I ignored) and now v5.0 is out...
>
> That's 5 versions on the market in 20 months....
> (The original purchase plus 4 upgrades since...)
>
>
> Jim Royer
> jro...@mail.intplsrv.net
--------------------------------------------
Jim,
FTW came out in Oct. 1996. *When* YOU bought it is unrelated
to this subject. When it was released is the important thing.
Since ver.3.4 was released in Oct 1996, there have been ver.4.0a,
ver.4.0b and then ver.4.4 and now ver.5.0.
Since the original version bought was 3.4, you cannot count that as
an up-grade. That was your original purchase.
Then ver.4.0a was released as an upgrade (that's up-grade # 1).
Then ver.4.0b was released as a free maintenance fix for 4.0a and
was available for downloading from FTM's web site. This cannot be
counted as an up-grade because there was no charge for the fix.
Then ver.4.4 was released as an up-grade (that's up-grade #2).
Now ver.5.0 is being released as an up-grade (that's up-grade #3).
There have been 3 up-grades from version 3.4 in 21 months!!!!
You said:
> I then upgraded to v4.01b in Jan 1998.
That is only up-graded in a 20 month period!!
Why are you grumbling?? You did what every user should
do--you only took the up-grade that you wanted.
Should Broderbund not have put out ver.4.4 for me and
THOUSANDS of other users who wanted the up-grade
just because you did not want it??? That's asinine!!!!
Most of their users await the new up-grades with bated breath.
Bottom line--you buy the up-grades you want, and let me buy the
up-grades I want. Don't try to stop me from buying my up-grades
by grumbling about Broderbund putting out too many up-grades.
Ophelia
--
To reply direct, remove the "--" from my address.
===============END=================
jro...@mail.intplsrv.net wrote in article
<6ojcso$ber$1...@nnrp1.dejanews.com>...
> In article <01bdb02a$71d2d740$51f51fcc@oemcomputer>,
> "Ophelia" <olp...@ix.netcom.com> wrote:
> >
> > Mary A. Kelly <mke...@cyberbeach.net> wrote:
> > > I have owned my computer system for less than a year and a half - and
I
> > > have lost count of how many times during that period I have
'up-graded'
> > > FTM. Sometime this spring was the last time.
> > >
> > What!!! You can't count to three (3)?????
> > That's how many upgrades there have been in the last
> > 21 months (almost 2 years).
> >
>
Ophelia
> You really must be congratulated for your obvious compassion
> and understanding of other folks rights and opinions!
I never said that you DID on DID NOT have any kind of
"rights, nor opinions!" I was asking Ron if that is what he meant
in his post to me.
But I will say that your post was a farce, filled with conflicts and
falsehoods.
In your own words "I don't know when I have met up with a more
obnoxious character on the internet."
> I apologize to the rest of you out there for being exposed to such
> ridiculous behaviour by supposed adults.
Don't think you can "apologize" for me. The apology is for your own
self.
By the way, it did not take any more of my time to respond to
your post than it did for you to write it.
Ophelia
--
To reply direct, remove the "--" from my address.
===============END=================
Mary A. Kelly <mke...@cyberbeach.net> wrote in article
<01bdb04d$fb7ebf40$99f6...@mkelly.cyberbeach.net>...
They
>
> In article <01bdb02a$71d2d740$51f51fcc@oemcomputer>,
> "Ophelia" <olp...@ix.netcom.com> wrote:
> >
They say:
You particular FTM fans match only the deluded masses of Bill Gates
syncophants. Are you afraid the program will trash your computer unless
you go out of your way to flame every critic? At least you emt your
match, and one with a sense of humour to boot.
As they say.....Do you know what your computer is REALLY doing?
As they say.....
SherDH
>
>3? I bought FTM v3 back in Dec 1996. v3.4 was relased late spring/summer of
>1997 (which I skipped). I then upgraded to v4.01b in Jan 1998. v4.4 was
>released shortly afterwards (which I ignored) and now v5.0 is out...
Whoa - wait a minute - you're forgetting v3.01, which was a bug fix for v3.0.
Maybe they considered it "free", but it cost $6.95 in postage and handling to
get the "free" bug patch (which I had to fight to even get from them - took
three months after it supposedly was out). And I think I heard mention of a
v3.02 somewhere.
Paul, could you give us a list of all the upgrades, dates and prices?
Sherry
Help Fight Spam! http://www.cauce.org
Ophelia
You are way back in time further than we started with this subject.
Mary and Jim both stated that their first purchase was version 3.4.
That is where we started from. Nothing prior to that would apply to
them as they were talking of up-grades. You don't up-grade a
program until you own it.
Ophelia
--
To reply direct, remove the "--" from my address.
===============END=================
SherDH <she...@aol.com> wrote in article
<199807160454...@ladder01.news.aol.com>...
Paul Burchfield
upgrade prices of the first couple of versions and a month or so off on the
release of version 3.
Version Released Upgrade Cost
1.0 11/93 $34 (I think) if upgrading from DOS version
1.01 1/94 free
2.0 8/94 $29.99
3.0 10/95 $24.99
3.01 1/96 free*
3.02 ?? free**
3.4 10/96 $19.99/$29.99***
4.0 6/97 $19.99/$29.99***
4.0a summer 97 free
4.0b fall 97 free
4.4 1/98 $19.99/$29.99***
5.0 7/98 $19.99/$29.99***
*When version 3.0 shipped it included information that in the near future we
would be shipping a Windows 95 (32-bit) version that would be available for
just the cost of shipping. Version 3.01 began shipping with both a Windows
3.1x and Windows 95 version on the same CD.
**Version 3.02 was created because we began shipping our first Family
Archive CD with images on them and we had to add image support to the Family
Finder portion of the program. It was free to anyone who needed it as a
result of buying an image Family Archive CD.
***Those who own the immediately preceding version are eligible for the
lower price. Anyone with any other version of Family Tree Maker (whether
that other version was a DOS, Windows, or Macintosh version) pay the higher
price.
--
Paul Burchfield, Broderbund Software
Visit us at:
www.familytreemaker.com
www.GenealogySiteFinder.com
www.GenealogyLibrary.com
SherDH wrote in message <199807160454...@ladder01.news.aol.com>...
Michael P. Kube-McDowell
>Whoa - wait a minute - you're forgetting v3.01, which was a bug fix for v3.0.
>Maybe they considered it "free", but it cost $6.95 in postage and handling to
>get the "free" bug patch (which I had to fight to even get from them - took
>three months after it supposedly was out). And I think I heard mention of a
>v3.02 somewhere.
Version 3.02 was dated June 24, 1996 (at least, the Win95 version
was). It was a bug-fix also--version 3.01 would not install across a
network.
Best,
K-Mac
[posted and e-mailed]
--
--] Michael Paul McDowell, writing as Michael P. Kube-McDowell
--] Member SFWA, Inc. * Member WGA, East, Inc.
--] Author of EXILE * THE QUIET POOLS * THE BLACK FLEET CRISIS
--] Web Site: http://www.sff.net/people/K-Mac [---
Paul Burchfield
Here are my thoughts on this issue. Let me know if you have any questions or
comments about them.
When you make your original purchasing decision whether you are buying
software, a dishwasher or shoes, you base your decision on what is currently
available. So, when you were looking for genealogy software you looked at
various programs, compared their features and saw what how they could help
you in your genealogical pursuit and bought the program which best fulfilled
your needs.
Like all manufacturers, software or otherwise, we are always looking ahead
to find ways to make our product better and more useful. When we release a
new version we offer that new version at a reduced price top those who
already own previous versions of the program as a way of thanking them for
their use and loyalty to the program. The decision to purchase that upgrade,
though, is always one that is made by the customer. You weight the costs of
the upgrade against the changes and additions in the upgrade. If the value
to you of the new features outweigh the cost of the upgrade, then you
purchase the upgrade. If your current version is fulfilling your needs and
the features in the new version don't add enough value for your use to
justify purchasing the upgrade, then, by all means, don't buy the upgrade.
The bottom line is that if you have something that works for you and is
meeting your needs, stick with it. if you find that your needs are changing,
you can look at what has been added to your current program or you can look
at other programs to see what will be the best tool for you.
I hope this helps. I wish you continued success and enjoyment in the pursuit
of your family history.
--
Paul Burchfield, Broderbund Software
Visit us at:
www.familytreemaker.com
www.GenealogySiteFinder.com
www.GenealogyLibrary.com
Mary A. Kelly wrote in message
<01bdb010$e6bdb6c0$1ef3...@mkelly.cyberbeach.net>...
>I have owned my computer system for less than a year and a half - and I
>have lost count of how many times during that period I have 'up-graded'
>FTM. Sometime this spring was the last time.
>
>The cost of $29.99 may seem like a paltry sum to many of those of you
>out there - I am a single parent on a disability pension - and the
>amount of $44.35 in Canadian funds is in no way insubstantial.
>Obviously if I had known that there was yet another up-grade being
>worked on I would not have wasted my hard earned money in the spring.
>By the time I save up enough money to order the lastest upgrade - they
>have the next one ready but don't let the public in on it.
>
>The thing that really annoys me is that I did not have access to a list
>such as this prior to purchasing FTM to begin with - obviously if I had
>I would not have bought it in the first place. Actually it was the ONE
>programme I HAD to have (boy is hindsite a wonderful thing!) - actually
>due to lack of funds it is the only actual commerical programme that I
>have purchased - of any kind - I guess that is where the real
>disappointment lies; talk about not living up to expectations.
>
> There is no serious consideration given to the 'user' - if there were
>they would not come out with tri-monthly updates; each of which seems
>to contain one or two of the various basic subjects that I first read
ST...@my-dejanews.com
get back to uh...oh geeeeez whats it called? You know, that thing,
ummmm....oh yea......GENEALOGY! (ok I'm better now, thanks)
Kim
In article <01bdb052$f2bfb9e0$51f51fcc@oemcomputer>,
-----== Posted via Deja News, The Leader in Internet Discussion ==-----
Paul Burchfield
Neither 3.01 nor 3.02 were bug fix versions. They had specific purposes in
their release.
--
Paul Burchfield, Broderbund Software
Visit us at:
www.familytreemaker.com
www.GenealogySiteFinder.com
www.GenealogyLibrary.com
Michael P. Kube-McDowell wrote in message
<6ok54a$f...@bgtnsc02.worldnet.att.net>...
JuanValdéz
I believe they are simply money hungry and trying
to emulate Mr. Billy
On Wed, 15 Jul 1998 16:46:55 GMT, "Mary A. Kelly"
<mke...@cyberbeach.net> wrote:
>I have owned my computer system for less than a year and a half - and I
>have lost count of how many times during that period I have 'up-graded'
>FTM. Sometime this spring was the last time.
>
>The cost of $29.99 may seem like a paltry sum to many of those of you
>out there - I am a single parent on a disability pension - and the
>amount of $44.35 in Canadian funds is in no way insubstantial.
>Obviously if I had known that there was yet another up-grade being
>worked on I would not have wasted my hard earned money in the spring.
>By the time I save up enough money to order the lastest upgrade - they
>have the next one ready but don't let the public in on it.
>
>The thing that really annoys me is that I did not have access to a list
>such as this prior to purchasing FTM to begin with - obviously if I had
>I would not have bought it in the first place. Actually it was the ONE
>programme I HAD to have (boy is hindsite a wonderful thing!) - actually
>due to lack of funds it is the only actual commerical programme that I
>have purchased - of any kind - I guess that is where the real
>disappointment lies; talk about not living up to expectations.
>
> There is no serious consideration given to the 'user' - if there were
>they would not come out with tri-monthly updates; each of which seems
>to contain one or two of the various basic subjects that I first read
JuanValdéz
Get a life!
Michael P. Kube-McDowell
<paul_bu...@broder.com> wrote:
>Michael,
>
>Neither 3.01 nor 3.02 were bug fix versions. They had specific purposes in
>their release.
Okay. I must have misinterpreted something the tech support
representative said when s/he secured my copy of 3.02 for me.
Best,
K-Mac
Mary A. Kelly
do not believe that I had indicated anywhere in my first message which
version of the product that I had purchased (yes, it was an outdated
version as I discovered on my first trip to the internet, priced over
$115 Canadian (not including taxes) and not returnable to the store
from which it was purchased in good faith - we all know the policy on
software purchases - if it works its ours to keep!). We apparently
have problems up here in the great white north obtaining the most up to
date software to begin with.
I am so pleased to be advised what version I bought by some one else; -
who needs to bother with facts anyway?
(Sorry guys - this message had sneaked in before I programmed my
newsgroup filter this morning - Lord I hope it works! but then how can
I tell if it does? is it like the little light in the refridgerator -
does anyone know for sure if it goes off or not?). Happy ancestor
hunting!
Mary Kelly
Canada
Ophelia <olp...@ix.netcom.com> wrote in article
<01bdb078$181a9000$22f51fcc@oemcomputer>...
> Hold on Sherry,
> You are way back in time further than we started with this subject.
> Mary and Jim both stated that their first purchase was version 3.4.
> That is where we started from. Nothing prior to that would apply to
> them as they were talking of up-grades. You don't up-grade a
> program until you own it.
>
> Ophelia
> --
> To reply direct, remove the "--" from my address.
> ===============END=================
>
> SherDH <she...@aol.com> wrote in article
> <199807160454...@ladder01.news.aol.com>...
> > In article <6ojcso$ber$1...@nnrp1.dejanews.com>,
jro...@mail.intplsrv.net
> writes:
> >
> > >
> > >3? I bought FTM v3 back in Dec 1996. v3.4 was relased late
> spring/summer of
> > >1997 (which I skipped). I then upgraded to v4.01b in Jan 1998.
v4.4
> was
> > >released shortly afterwards (which I ignored) and now v5.0 is
out...
> >
> >
> > Whoa - wait a minute - you're forgetting v3.01, which was a bug fix
for
> v3.0.
> > Maybe they considered it "free", but it cost $6.95 in postage and
> handling to
> > get the "free" bug patch (which I had to fight to even get from
them -
> took
> > three months after it supposedly was out). And I think I heard
mention of
> a
> > v3.02 somewhere.
> >
Michael P. Kube-McDowell
(JuanValdéz) wrote:
>I have to agree with most everything you've said.
>I believe they are simply money hungry and trying
>to emulate Mr. Billy
And heaven forbid that anyone in America should actually admit that
making money is a worthy and desirable outcome of economic activity...
I am shocked, shocked, I say, to learn that there are businessmen who
find "something for nothing" doesn't work for them as a business
model. They must be reacting to a local shortage of highly-skilled
volunteer "employees."
Michael P. Kube-McDowell
<mke...@cyberbeach.net> wrote:
>I know, I know! I really shouldn't respond to this posting - except; I
>do not believe that I had indicated anywhere in my first message which
>version of the product that I had purchased (yes, it was an outdated
>version as I discovered on my first trip to the internet, priced over
>$115 Canadian (not including taxes) and not returnable to the store
>from which it was purchased in good faith - we all know the policy on
>software purchases - if it works its ours to keep!). We apparently
>have problems up here in the great white north obtaining the most up to
>date software to begin with.
It's certainly possible to pay too much for software--not everyone has
knowledge of or ready access to discounters (I bought my copy of FTW
3.0 from Sam's Club, a warehouse store which is generally competitive
with the best mail-order discounters on those items Sam's carries).
It's also quite possible to upgrade too often--the "how much power is
enough" question doesn't get asked often enough, IMO. For those
programs where a short upgrade cycle is important (say, Norton
Utilities though the 286-to-Pentium epoch), I've trained myself to
think in terms of _subscribing_ to software rather than buying it. In
areas where you're not threatened with technological obsolesence, you
just have to practice saying No, Thanks. I stopped upgrading Quattro
Pro with version 5.0, Ami Pro with 3.1, Corel Draw! with V.4, and I
still use some completely orphaned software like Magellan and XyWrite.
And saying that, I must add that I'd _much_ rather deal with the
problem of throwing away upgrade offers that come too often than the
problem of no upgrades at all--the lack of an HTML viewer and a PDF
viewer for Magellan is becoming more and more of a handicap, and
XyWrite now has severe file-exchange problems (thanks in part to the
death of Word For Word).
REPAGE
>
>Neither 3.01 nor 3.02 were bug fix versions. They had specific purposes in
>their release.
>
>
>Paul Burchfield, Broderbund
So what were the designations, dates and prices of FTM?
- Bob Page -
Things should be made as simple as possible, but no simpler.
-- Albert Einstein
http://members.aol.com/repage/index.html
Walt Conner
jro...@mail.intplsrv.net
"Ophelia" <olp...@ix.netcom.com> wrote:
> Hold on Sherry,
> You are way back in time further than we started with this subject.
> Mary and Jim both stated that their first purchase was version 3.4.
> That is where we started from. Nothing prior to that would apply to
> them as they were talking of up-grades. You don't up-grade a
> program until you own it.
>
> Ophelia
No they didn't state that. Again, you've misread. Go back and re-read mu
post. My original purcahse was v3 (3.01 to be exact...)
Jim
Jim Royer
jro...@mail.intpplsrv.net
Ophelia
Mary Kelly <mke...@cyberbeach.net> said:
> I have owned my computer system for less than a year and a
> half - and I have lost count of how many times during that period
> I have 'up-graded' FTM. Sometime this spring was the last time.
This means you purchased your computer after Feb.1997
(That is of course, if, *when* you purchased it, isn't one of
the things you have a hard time remembering).
Then you say:
> I do not believe that I had indicated anywhere in my first
> message which version of the product that I had purchased
You INDICATED this by saying that you had only had your,
"computer system for less than a year and a half ".
Since you purchased your system *after* Feb.1997 (Mar.1997).
It would be logical to assume you bought ver.3.4, because in
Mar.1997 (that's *after* Feb.), FTM ver.3.4 had been out for
5 months--since Oct. 1996, and most people DO NOT buy
software for their computer before they purchase the computer.
So, *again* it would be logical to assume you were using 3.4
because that is the period of time we were speaking of.
Then you say:
> (yes, it was an outdated version as I discovered on my first
> trip to the internet,
Now let's try to get this straight. No more assumptions!!
How far outdated?? Version 3.2, ver.3.1 or ver.3.0 (which
came out in Oct.*1995*??? It really doesn't matter which,
because what I am saying will apply to all the previous versions.
Version 3.0 came out a full year and six months *BEFORE*
you got your computer system?? If you purchased 3.0, you
could not have paid for an upgrade to ver.3.1 nor ver.3.2
because both of those up-dates were *FREE*.
That brings us back to ver. 3.4, and it all boils down to:
There were NO up-grades between ver.3.0 up to ver.3.4 that you
would have to pay for--they were *FREE*. Hey, how about that,
we are back up to ver.3.4 again. And it still hasn't cost you
*ANYTHING* to up-grade.
But, who knows, maybe you bought ver.2.0 which came out
2 years and 5 months *BEFORE* you bought your computer
system. The same applies to this version, you could NOT
have up-graded to anything other than ver.3.4, because
Broderbund DOES NOT sell up-dates on previous versions.
Their up-dates can only be purchased for the version that is
currently available--which would have been ver.3.4.
Well!! There's that magic number again--ver.3.4 (that you say
you did NOT purchase).
All this should show you that it does not matter which version
of Family Tree Maker you originally purchased (ver.1.0-ver.3.2)
you would NOT have to pay for an up-grade until you reached
version 3.4.
> (yes, it was an outdated version as I discovered on my first
> trip to the internet, priced over $115 Canadian (not including
> taxes) and not returnable to the store from which it was
> purchased in good faith - we all know the policy on software
> purchases - if it works its ours to keep!).
"if it works its ours to keep!" NOT SO, Broderbund would have
up-graded you to the current version for *FREE* or would have
given you your money back.
In reading your original post and your responses, it sounds,
to me, as if you are blaming Broderbund for a bad purchase
that YOU made and for the higher prices that are charged in
Canada. Broderbund has no control over either one of those
factors, so, on this point, Broderbund is blameless!!
But because Broderbund cares about their customers and
wants to see that they are happy with their software, they
(Broderbund) offers a 90 day *money back* *guarantee*.
You said (or indicated) that you got in touch with Broderbund
someway, at some time, since you bought ver.whatever and
purchased an up-grade to ver.3.4 *or* from ver.3.4 to ver.4.0.
If this is not the case, where does ALL your up-grades come
from??? They are certainly NOT from Broderbund!!!
So!! When you made contact with Broderbund about your
up-grade, you would NOT have to purchase 3.4 if it was less
than 90 days since your purchase--that would be June 1997.
They would have given your money back or else have given
you the up-grade for *FREE*.
But, WOW!!! This gets even better!! About 90 days after you
purchased your system, Version 4.0 came out--June 1997.
So, if you went past your 90 days for your money back or your
*FREE* up-grade, the only up-grade you would have had to pay
for would have been from ver.whatever to ver.4.0 (This would
have been your FIRST up-grade.) UP-GRADE #1.
You would not have to purchase another up-grade until version
4.4--the ones in between 4.0 and 4.4 were *FREE*
(This would be your second up-grade). UPGRADE #2.
You DO NOT have version 5.0, so WHERE are ALL those
up-grades that you have "lost count of", and had to spend your
"hard earned money" for??? If you can't keep, "count of how
many times during that period" that you "have 'up-graded' FTM"
then you REALLY *can't* count!!!!! First there is number 1 and
after that comes number 2. How hard is that????
You say:
"Sometime this spring was the last time".
That would have been ver.4.4, which came out in Jan. 1998.
At the most, this would have been your SECOND up-grade.
If you have up-graded more than that, Broderbund is NOT to
blame. You have to be getting your up-dates elswhere.
I will have to apologize for a miss-statement in my first post.
I gave you the benifit of the doubt and said that there were
3 up-grades. But after doing a little figuring (thanks to your
rescent post), I see that there would have been only
2 up-grades. My mistake!!
But, that puts a better light on how carelessly you post.
***Many Conflicts and Falsehoods***
Even if a person (you included) is Wheel-Chair bound, they
(you included) can tell something the way it really is instead
of:
> I have owned my computer system for less than a year and a
> half - and I have lost count of how many times during that period
> I have 'up-graded' FTM.
Having to be on a "disability pension" does NOT give you the right
to make false statements. I ought to know, as I happen to be on
disability myself.
Your original post was so full of holes that it looked like a fish-net.
Ophelia
--
To reply direct, remove the "--" from my address.
===============END=================
Mary A. Kelly <mke...@cyberbeach.net> wrote in article
<01bdb0d4$e49a1360$33f3...@mkelly.cyberbeach.net>...
> I know, I know! I really shouldn't respond to this posting - except; I
> do not believe that I had indicated anywhere in my first message which
> version of the product that I had purchased (yes, it was an outdated
> version as I discovered on my first trip to the internet, priced over
> $115 Canadian (not including taxes) and not returnable to the store
> from which it was purchased in good faith - we all know the policy on
> software purchases - if it works its ours to keep!). We apparently
> have problems up here in the great white north obtaining the most up to
> date software to begin with.
>
> I am so pleased to be advised what version I bought by some one else; -
> who needs to bother with facts anyway?
>
> (Sorry guys - this message had sneaked in before I programmed my
> newsgroup filter this morning - Lord I hope it works! but then how can
> I tell if it does? is it like the little light in the refridgerator -
> does anyone know for sure if it goes off or not?). Happy ancestor
> hunting!
>
> Mary Kelly
> Canada
>
> Ophelia <olp...@ix.netcom.com> wrote in article
> <01bdb078$181a9000$22f51fcc@oemcomputer>...
> > Hold on Sherry,
> > You are way back in time further than we started with this subject.
> > Mary and Jim both stated that their first purchase was version 3.4.
> > That is where we started from. Nothing prior to that would apply to
> > them as they were talking of up-grades. You don't up-grade a
> > program until you own it.
> >
> > Ophelia
They
Other than proving that you are complete goof, your entire post proves
nothing. You aren't going to change Mary's opinion or for that matter,
anyone else. Stop wasting bandwidth trying to win an unwinnable debate.
As they say.....
Donna Suarez
You are in every way an appropriate spokesperson for FTM.
Regards,
Donna
E-mail: dsu...@cts.com
Home Page: http://www.users.cts.com/sd/d/dsuarez
Ophelia wrote in message <01bdb11b$4d044240$81f51fcc@oemcomputer>...
They <th...@theysay.tj> wrote:
"you are complete goof"
Why? Because I would not swallow Mary's lies about ALL
the up-dates she has had to buy? The most she COULD
have possibly bought was 3 (v.3.4, v4.0, 4.4), but more that
likely just 2.
Yet she says: (take note of the second line)
> I have owned my computer system for less than a year and a
> half - and I have lost count of how many times during that period
> I have 'up-graded' FTM. Sometime this spring was the last time.
It's hard to "loose count" of 2 or 3.
I am not trying to win, and I certainly am not trying to change
Mary's opinion. Any one that would post a bunch of lies as,
Mary did, and not even think about it can not be changed by
a few post back and forth.
But, I do have as much right to express my opinion as Mary does.
Mary's statement that is the TOPPER of all her other statements is:
> who needs to bother with facts anyway? >
That must be her motto. Just say what you want, when you want to
say it and don't worry whether what you say is factual or not!!
It doesn't matter how true it is or what it could cause.
"Who needs to bother with facts anyway?"
Is this the attitude we should take on this newsgroup?
I think not.
Last, "your entire post proves nothing. You aren't going to change"
My "opinion".
Ophelia
P.S. The bandwidth that I waste is no greater than the bandwidth
you waste.
--
To reply direct, remove the "--" from my address.
===============END=================
They <th...@theysay.tj> wrote in article <35AE91...@theysay.tj>...
jro...@mail.intplsrv.net
"Ophelia" <olp...@ix.netcom.com> wrote:
>
> Jim Royer jro...@mail.intplsrv.net wrote:
> > 3? I bought FTM v3 back in Dec 1996. v3.4 was relased late
> > spring/summer of 1997 (which I skipped). I then upgraded to
> > v4.01b in Jan 1998. v4.4 was released shortly afterwards
> > (which I ignored) and now v5.0 is out...
> >
> > (The original purchase plus 4 upgrades since...)
> >
> Jim,
> FTW came out in Oct. 1996. *When* YOU bought it is unrelated
> to this subject. When it was released is the important thing.
> Since ver.3.4 was released in Oct 1996, there have been ver.4.0a,
> ver.4.0b and then ver.4.4 and now ver.5.0.
YOUR claim was that there have only been 3 upgrades to the product over the
last 21 months. When I bought my copy (since it was in that 21 month period)
is totaly relevant! It clearly proved that, for many users, the upgrade path
over that period of time may very well have included upgrades you have
chossen to ignore.
I'm glad you've decided what is important and what isn't for the rest of us!
I'll rest much better now knowing that you'll inform us all when something is
important us!
> Since the original version bought was 3.4, you cannot count that as
> an up-grade. That was your original purchase.
Re-read my original post. The original purchase was NOT 3.4. What I got, off
the shelf, was v3 (3.02 to be exact..) (Since Broderbund doesn't list the
minor revision numbers on their packages you have no real way of knowing what
version is actually in the box until you get it home and install it...)
> Then ver.4.0a was released as an upgrade (that's up-grade # 1).
No, it was number 2! I clearly listed that v3.4 was the first upgrade
available to me....
> Then ver.4.0b was released as a free maintenance fix for 4.0a and
> was available for downloading from FTM's web site. This cannot be
> counted as an up-grade because there was no charge for the fix.
And you'll notice above that I didn't mention 4.0/4.0a/4.0b as seperate
upgrades....
> Then ver.4.4 was released as an up-grade (that's up-grade #2).
#3...
> Now ver.5.0 is being released as an up-grade (that's up-grade #3).
#4...
> There have been 3 up-grades from version 3.4 in 21 months!!!!
Now go back up and REREAD WHAT I SAID! I said that 5 different versions have
BEEN ON THE MARKET in the 20 month period I've used the product!
> You said:
> > I then upgraded to v4.01b in Jan 1998.
>
> That is only up-graded in a 20 month period!!
> Why are you grumbling?? You did what every user should
> do--you only took the up-grade that you wanted.
The fact that I didn't buy every upgrade doesn't mean that they didn't exist!
My "grumbling" (as you put it) is not that they relase upgrades. My concern
(which is the words I originally used and which has a significantly different
meaning) is that I have to pay for upgrades to get features, that are listed
in the manual applicable to the version I'm running, to work as advertised.
> Should Broderbund not have put out ver.4.4 for me and
> THOUSANDS of other users who wanted the up-grade
> just because you did not want it??? That's asinine!!!!
No, what's asinine is your misreading of posts! I never said that they
shouldn't put out upgrades. I also never said that the fact that I haven't
upgraded to every version is relevent to you... Again, my original comment
was:
> > In general, the number of upgrades exceeds what other software producers
> > put out (even Microsoft pretty much sticks with an 18 month to 2 year
> > schedule...) and the version numbers take rather drastic jumps for minor
> > improvements... It wouldn't be of large concern to me except that they
> > never seem to release patches for acknowldged problems in the software.
> > Every time a problem (i.e. bug) is discovered the answer seems to be to
> > release a new version and force people to pay for the fixes... Why should
> > users have to pay again for something they've already paid for that doesn't
> > work as it's supposed to??
Now, where does it say anywhere in there thay they shouldn't put out any
upgrades??
> Most of their users await the new up-grades with bated breath.
>
> Bottom line--you buy the up-grades you want, and let me buy the
> up-grades I want. Don't try to stop me from buying my up-grades
> by grumbling about Broderbund putting out too many up-grades.
Ophelia, just for a moment trying pulling your head out and try reading
what's actually written and not what you THINK people mean. No one has tried
to stop you from buying anything. You have the option of throwing your money
away any time you choose. That doesn't mean that the rest of us should be
forced to pay for upgrades to get what we've already paid for.
Jim
Jim Royer
jro...@mail.intplsrv.net
Ophelia
They <th...@theysay.tj> wrote:
"you are complete goof"
Why? Because I would not swallow Mary's lies about ALL
the up-dates she has had to buy? The most she COULD
have possibly bought was 3 (v.3.4, v4.0, 4.4), but more that
likely just 2.
Yet she says: (take note of the second line)
> I have owned my computer system for less than a year and a
> half - and I have lost count of how many times during that period
> I have 'up-graded' FTM. Sometime this spring was the last time.
It's hard to "loose count" of 2 or 3.
I am not trying to win, and I certainly am not trying to change
Mary's opinion. Any one that would post a bunch of lies as,
Mary did, and not even think about it can not be changed by
a few post back and forth.
But, I do have as much right to express my opinion as Mary does.
Mary's statement that is the TOPPER of all her other statements is:
> who needs to bother with facts anyway? >
That must be her motto. Just say what you want, when you want to
say it and don't worry whether what you say is factual or not!!
It doesn't matter how true it is or what it could cause.
"Who needs to bother with facts anyway?"
Is this the attitude we should take on this newsgroup?
I think not.
Last, "your entire post proves nothing. You aren't going to change"
My "opinion".
Ophelia
P.S. The bandwidth that I waste is no greater than the bandwidth
you waste.
--
To reply direct, remove the "--" from my address.
===============END=================
They <th...@theysay.tj> wrote in article <35AE91...@theysay.tj>...
Ophelia
Walt,
That is a very good suggestion. I use Legacy and it's a
wonderful program. You get FREE up-grades every 2-3 weeks.
Ophelia
--
To reply direct, remove the "--" from my address.
===============END=================
Walt Conner <jerr...@midwest.net> wrote in article
<35AE699D...@midwest.net>...
Ophelia
Ophelia
--
To reply direct, remove the "--" from my address.
===============END=================
Donna Suarez <dsu...@cts.com> wrote in article
<90064126...@wagasa.cts.com>...
> Ophelia,
>
> You are in every way an appropriate spokesperson for FTM.
>
> Regards,
> Donna
> E-mail: dsu...@cts.com
> Home Page: http://www.users.cts.com/sd/d/dsuarez
>
>
>
>
> Ophelia wrote in message <01bdb11b$4d044240$81f51fcc@oemcomputer>...
>
> They <th...@theysay.tj> wrote:
>
> "you are complete goof"
>
> Why? Because I would not swallow Mary's lies about ALL
> the up-dates she has had to buy? The most she COULD
> have possibly bought was 3 (v.3.4, v4.0, 4.4), but more that
> likely just 2.
>
> Yet she says: (take note of the second line)
> > I have owned my computer system for less than a year and a
> > half - and I have lost count of how many times during that period
> > I have 'up-graded' FTM. Sometime this spring was the last time.
>
> It's hard to "loose count" of 2 or 3.
>
> I am not trying to win, and I certainly am not trying to change
> Mary's opinion. Any one that would post a bunch of lies as,
> Mary did, and not even think about it can not be changed by
> a few post back and forth.
>
> But, I do have as much right to express my opinion as Mary does.
>
> Mary's statement that is the TOPPER of all her other statements is:
>
> > who needs to bother with facts anyway? >
>
> That must be her motto. Just say what you want, when you want to
> say it and don't worry whether what you say is factual or not!!
> It doesn't matter how true it is or what it could cause.
>
> "Who needs to bother with facts anyway?"
>
> Is this the attitude we should take on this newsgroup?
> I think not.
>
> Last, "your entire post proves nothing. You aren't going to change"
> My "opinion".
>
> Ophelia
> P.S. The bandwidth that I waste is no greater than the bandwidth
> you waste.
> --
> To reply direct, remove the "--" from my address.
> ===============END=================
>
SherDH
<olp...@ix.netcom.com> writes:
>Since you purchased your system *after* Feb.1997 (Mar.1997).
>It would be logical to assume you bought ver.3.4, because in
>Mar.1997 (that's *after* Feb.), FTM ver.3.4 had been out for
>5 months--since Oct. 1996, and most people DO NOT buy
>software for their computer before they purchase the computer.
>So, *again* it would be logical to assume you were using 3.4
>because that is the period of time we were speaking of.
>
>
You must remember, Ophelia, if you buy one of the lower priced FTM packages,
you get an older version. If you go to their web site, you can buy the 10-CD
set with V5.0 for $89.99 or the 5-CD set with v5.0 for $59.99 or if you just
want the friggin program, you pay $29.99 for v3.2 Now, excuse me, but it is
NOT logical to assume she bought v3.4 because even now, if you don't want to
spend a bundle of money for the CDs (which a lot of people find basically
useless) you get a version SO OUTDATED that if you want to upgrade to v5.0, it
would cost another $29.99. Unless of course, the "free upgrade" applies to the
already very old program they're selling. And v3.2 doesn't even show up on the
list Paul just posted for version numbers.
Get off this poor gal's back Ophelia. I wonder why everyone complains about
Donna, but not about you - your 10 times worse than she is - you slam dunk the
other people on the newsgroup, asking them to justify their every thought.
Donna keeps her rhetoric toward the vendor and not everyone else. GET A
LIFE!!!!!!!!
Liz
> Get off this poor gal's back Ophelia. I wonder why everyone complains about
> Donna, but not about you - your 10 times worse than she is - you slam dunk the
> other people on the newsgroup, asking them to justify their every thought.
> Donna keeps her rhetoric toward the vendor and not everyone else. GET A
> LIFE!!!!!!!!
>
> Help Fight Spam! http://www.cauce.org
Now you've done it Sherry! last time we had this exact same idiocy on
the group I made the mistake of suggesting Ophelia get a life. If she's
true to form you will now receive screeds of verbal diaorrhea by email
explaining just how she does SO have a life! Personally I remain
unconvinced. But her behaviour to Mary has been so hysterically bullying
and obsessive [and Mary so dignified in contrast] that I feel moved to
register my protest. Yes, worse than Donna, who hates a company,
illogically, is this person who seems determined to convince us that
other people are LIARS. In the face of all evidence Ophelia cannot be
changed or deviated from her crusade. Not a crusade for Truth but a
crusade to be ABSOLUTELY INCONTROVERTABLY RIGHT about everything,
always.
Liz[who uses FTM because it's OK, but never swore allegiance to a flag.
Just bought the damn thing.A product.Not a measure of my personal
worth!]
C & K Hofmann
using a name like "they" gives you any creditability
other than to hide in your closet and make snide
remarks. Ophelia is right on, but, yes she will
NOT change Mary's opinion here as it is only
put here to be unpleasant and get bandwidth
for herself on what is always a popular topic
with the FTM bashing crown that likes some
other program and must have a fear that FTM
is somehow hurting their ability to do genealogy,
as FTM continues to gain popularity.
Charles Hofmann
<http://www.azstarnet.com/~hofmann/index.html>
They wrote .4A...@theysay.tj>...
Darryl Bonk
--
Darryl A. Bonk
187 Lorraine Ave #203, Kitchener, Ontario, Canada N2A 2M3
Phone 519-578-4039
jro...@mail.intplsrv.net
"Donna Suarez" <dsu...@cts.com> wrote:
> Ophelia,
>
> You are in every way an appropriate spokesperson for FTM.
>
> Regards,
> Donna
> E-mail: dsu...@cts.com
> Home Page: http://www.users.cts.com/sd/d/dsuarez
Donna,
Of all the negative things you've ever said about Broderbund and FTM this one
cuts the deepest...
Jim
Jim Royer
jro...@mail.intplsrv.net
>
> Ophelia wrote in message <01bdb11b$4d044240$81f51fcc@oemcomputer>...
>
> They <th...@theysay.tj> wrote:
>
> "you are complete goof"
>
> Why? Because I would not swallow Mary's lies about ALL
> the up-dates she has had to buy? The most she COULD
> have possibly bought was 3 (v.3.4, v4.0, 4.4), but more that
> likely just 2.
>
> Yet she says: (take note of the second line)
> > I have owned my computer system for less than a year and a
> > half - and I have lost count of how many times during that period
> > I have 'up-graded' FTM. Sometime this spring was the last time.
>
> It's hard to "loose count" of 2 or 3.
>
> I am not trying to win, and I certainly am not trying to change
> Mary's opinion. Any one that would post a bunch of lies as,
> Mary did, and not even think about it can not be changed by
> a few post back and forth.
>
> But, I do have as much right to express my opinion as Mary does.
>
> Mary's statement that is the TOPPER of all her other statements is:
>
> > who needs to bother with facts anyway? >
>
> That must be her motto. Just say what you want, when you want to
> say it and don't worry whether what you say is factual or not!!
> It doesn't matter how true it is or what it could cause.
>
> "Who needs to bother with facts anyway?"
>
> Is this the attitude we should take on this newsgroup?
> I think not.
>
> Last, "your entire post proves nothing. You aren't going to change"
> My "opinion".
>
> Ophelia
> P.S. The bandwidth that I waste is no greater than the bandwidth
> you waste.
> --
> To reply direct, remove the "--" from my address.
> ===============END=================
>
> They <th...@theysay.tj> wrote in article <35AE91...@theysay.tj>...
> > They say:
> >
> > Other than proving that you are complete goof, your entire post proves
> > nothing. You aren't going to change Mary's opinion or for that matter,
> > anyone else. Stop wasting bandwidth trying to win an unwinnable debate.
> >
> > As they say.....
> >
>
>
-----== Posted via Deja News, The Leader in Internet Discussion ==-----
SherDH
> (Since Broderbund doesn't list the
>minor revision numbers on their packages you have no real way of knowing what
>version is actually in the box until you get it home and install it...)
They don't list the version number period! I looked all over the box at the
store a couple weeks ago to find out what version it contained. Not fair, as
far as I'm concerned. If they're worried about the cost of resetting the
printer every time a new version comes out, maybe even a big sticker that says
the version number on it???
Darryl Bonk
Darryl Bonk
Paul Burchfield
As I've said before when Family Tree Maker Deluxe Edition III and Standard
Edition III were released and the boxes didn't have version numbers printed
on them, it did not take long before our marketing department knew that was
a mistake and one they would not make again. Thus, the title of the new
version (and you can see a picture of the new boxes at our World Wide Web
site) is Family Tree Maker Deluxe 10-CD Set Version 5 or Family Tree Maker
Deluxe 4-CD Set Version 5. The new titles should make it very clear what's
in the box.
--
Paul Burchfield, Broderbund Software
Visit us at:
www.familytreemaker.com
www.GenealogySiteFinder.com
www.GenealogyLibrary.com
SherDH wrote in message <199807172353...@ladder01.news.aol.com>...
>In article <6om6bd$7sn$1...@nnrp1.dejanews.com>, jro...@mail.intplsrv.net
writes:
<snip<
SherDH
<paul_bu...@broder.com> writes:
>As I've said before when Family Tree Maker Deluxe Edition III and Standard
>Edition III were released and the boxes didn't have version numbers printed
>on them, it did not take long before our marketing department knew that was
>a mistake and one they would not make again. Thus, the title of the new
>version (and you can see a picture of the new boxes at our World Wide Web
>site) is Family Tree Maker Deluxe 10-CD Set Version 5 or Family Tree Maker
>Deluxe 4-CD Set Version 5. The new titles should make it very clear what's
>in the box.
I'm glad to hear that, Paul. Now if someone buys the basic edition with v3.02
in it, will they get a free upgrade to v5 or will they have to purchase the
upgrade? Will people who buy one of those older sets in the stores with a
really old version get a free upgrade??? (of course, I'm aware of the 90-day
requirement)
Paul Burchfield
--
Paul Burchfield, Broderbund Software
Visit us at:
www.familytreemaker.com
www.GenealogySiteFinder.com
www.GenealogyLibrary.com
SherDH wrote in message <199807190019...@ladder01.news.aol.com>...
SherDH
<paul_bu...@broder.com> writes:
>
>No because the Basic Edition is a currently shipping version.
So would there be *any* way to get v5.0 without the extra CDs?????
Ruth & Steve
I ordered the upgrade recently and was told I wouldn't be charged until it was
shipped.
I had heard that it wouldn't be shipped for 1-2 weeks from when I called because
of delays.
I have been charged already on my credit card last week. Does this mean version
5 is now being shipped? So far, I haven't received anything as of Tuesday.
Thanks,
Ruth
mailto:tayl...@snip.net
Robin and Craig
Byron Followell
wrote:
>Hi Paul,
>I ordered the upgrade recently and was told I wouldn't be charged until it was
>shipped.
>I had heard that it wouldn't be shipped for 1-2 weeks from when I called because
>of delays.
>I have been charged already on my credit card last week. Does this mean version
>5 is now being shipped? So far, I haven't received anything as of Tuesday.
>
>Thanks,
>Ruth
>mailto:tayl...@snip.net
I received mine on July 15.
Sincerely,
- Byron Followell
foll...@dynasty.net (Home & preferred address)
Byron_F...@tmmna.com (Work address)
Homepage: http://www.geocities.com/heartland/acres/6391/
Reach me by ICQ. My ICQ# is 13014170 or,
* Page me online through my Personal Communication Center:
http://wwp.mirabilis.com/13014170 (go there and try it!) or,
* Send me E-mail Express directly to my computer screen
1301...@pager.mirabilis.com
Paul Burchfield
include only the program (and a new manual in this case). Since the Basic
Edition of Family Tree Maker is version 3.02 of the program, those customers
would pay $29.99 as would any customer who uses any version of Family Tree
Maker prior to version 4.4.
--
Paul Burchfield, Broderbund Software
Visit us at:
www.familytreemaker.com
www.GenealogySiteFinder.com
www.GenealogyLibrary.com
SherDH wrote in message <199807212351...@ladder01.news.aol.com>...
Paul Burchfield
and is being received. Yours should be on its way.
--
Paul Burchfield, Broderbund Software
Visit us at:
www.familytreemaker.com
www.GenealogySiteFinder.com
www.GenealogyLibrary.com
Ruth & Steve wrote in message <35B59D08...@snip.net>...
SherDH
<paul_bu...@broder.com> writes:
>You can upgrade from any previous version to the latest version. Upgrades
>include only the program (and a new manual in this case). Since the Basic
>Edition of Family Tree Maker is version 3.02 of the program, those customers
>would pay $29.99 as would any customer who uses any version of Family Tree
>Maker prior to version 4.4.
<sigh> I don't know, Paul (and I know it's out of your hands), but for someone
to pay $30 for an outdated version of the program and then have to pay another
$30 to upgrade it (plus postage and handling) - something's just not right
there. That means they've paid $60 to get the basic program with no CDs. So I
suppose it's better just to buy the program with the unwanted additional CDs
and then sell those to someone who wants them. It's pretty poor marketing, in
my opinion, to sell a two and a half-year old program in the "Basic Edition".
The "Basic Edition" being sold should be the most current version without all
the extras, at least that's my interpretation of the phrase. There appears to
be a vast difference between the two programs. However, at least those of us
still using Win3.x can at least run the older program - I should think that the
"Basic Edition" should be no older than v4.0 or v4.4.
Bill Shaw
On Wed, 22 Jul 1998 04:04:24 -0400, Ruth & Steve <tayl...@snip.net>
wrote:
>Hi Paul,
Ruth & Steve
Robin and Craig wrote:
> I received mine last Friday.
> Ruth & Steve wrote in message <35B59D08...@snip.net>...
> >Hi Paul,
Paul Burchfield
Here's my perspective on this. When you're shopping for a program, genealogy
or otherwise, you look at the features that the program offers and compare
it to the features of it competition. The one that best suits your needs is
the one to buy. The Basic Edition is targeted at someone who is dipping
their toe in the genealogy waters and for those who are project oriented. If
someone finds that the combination of price and features offer by the Basic
Edition meets their needs, then it's a good buy. perhaps they don't need the
features in version 5 nor the FamilyFinder Index or Genealogy How-To Guide.
For those who want the very latest version of the program but not all of the
additional Family Archive CDs, that is the point of the Family Tree Maker
Standard Edition III and the newer Family Tree Maker Deluxe 4-CD Set Version
5. These offer the program and the Social Security Death Index CDs. However,
the addition of the Social Security Death Index CDs did not raise the price
from versions when all that was included were the program, FamilyFinder
Index and Genealogy How-To Guide.
--
Paul Burchfield, Broderbund Software
Visit us at:
www.familytreemaker.com
www.GenealogySiteFinder.com
www.GenealogyLibrary.com
SherDH wrote in message <199807221757...@ladder01.news.aol.com>...
Wayne Seibert
fixing a known bug. They weren't even timed to holidays for an excuse. The
last two came so close together that the 5.0 should have been an online
upgrade. I really like the program but I'm running out of room to store the
old CDs.