RedDot kicks all users out

[heiko]

Hi,
our RedDot-Server occasionally logs off all users. No matter if they
are active (currently typing an article) or not. They all get "kicked
out" at the same time and have to log in again. Then there are two
sessions per user and all unsaved changes are lost.
It seems to happen at random. I don't see any tasks running or events
in the logs. Any ideas or hints? Is it RedDot or IIS?
Thanks,
Heiko

[heiko]

okay, IIS caused this. It's not RedDot. I found this in the Eventlog:

Event Type: Information
Event Source: W3SVC
Event Category: None
Event ID: 1074
User: N/A
Description:
A worker process with process id of '.....' serving application pool
'.....' has requested a recycle because the worker process reached its
allowed processing time limit.

So i'm gonna update the recycle-settings for the defaultAppPool that
RedDot runs in. Does anyone have experiences on this? Does RedDot need
recycling at all? Is it okay to recycle the process once at night
(when the editors are sleeping)...?

Heiko

[Chris Nixon]

I've seen this in another application we run off of IIS. It took us awhile to track down the culprit. We have not made any changes to our app pools on the RD server and it works dandy.

Chris Nixon
Director of Communication Technology Services
University Relations - University of Arkansas
800 Hotz Hall - Fayetteville, AR 72701
479-575-5629