Susan
delete xpti.dat and compreg.dat in your profile and try again.
(or check if the component is registered there)
michal
Susan
> I tried that -- no luck.
and do you see the components registered in the .dat files?
michal
Susan
>They are registered in xpti.dat, but not in compreg.dat.
then I suggest, that you take a debug version of the firefox,
delete the *dat files, run.
Then check the log messages for failures.
best regards,
michal
Susan