FWIW some users have reported that simply installing the trial version of
MAPILab's Mailmerge toolkit add-in for Outlook
http://www.mapilab.com/outlook/mail_merge/ resolves the issue as it sets up
the environment to merge to html. You may even find you like the extra
functions it provides - and no, I don't have any connection with MAPILabs.
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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
I haven't had an opportunity to pursue this - AFAICS at least one other
person tried it without success but perhaps a bit more understanding is
required.
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Problem is some kind of corruption in the MAPI system. Apparently
Word uses Simple MAPI for attachment and plaintext merges, but
Extended MAPI for HTML merges.
Anyway, the fix involves a registry edit. Find:
HKEY_LOCAL_MACHINE / Software / Microsoft / Windows Messaging
Subsystem / MSMapiApps
You'll see a series of programs and dll's listed as keys, and then
various clients (generally "Microsoft Outlook") listed for each key.
Create new entries for "word.exe" and "winword.exe" and enter
"Microsoft Outlook" as the value. Should work fine after that.
More details can be found in this article from Microsoft:
http://support.microsoft.com/kb/315458
Lee
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Peter Jamieson
You have been very helpful