That symptom usually means that you need to update your video card's driver
software, if there is an update available at the manufacturer's web site.
In the meantime, you can try this: Go to Start > Settings > Control Panel >
Display. Click the Settings tab, and click the Advanced button there. In the
second dialog, click the Troubleshooting tab. Move the hardware acceleration
slider a couple of notches toward the left. Try Word. Repeat until the
problem stops or you push the slider all the way to None.
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
"Jay Freedman" wrote:
> The settings change did work for a quick fix. Thank you.
We have 270 computers that were imaged the same using the same hardware.
Some of them have this problem, most of them do not.
Any suggestions?
Rhonda
>
I can't say why the problem appears on some PCs and not others in the
group. It may be that the hardware, or the driver that was supplied
with it, is just at the edge of sufficiency for the demands of Word.
I'm sure the setting of the slider is stored somewhere in the registry
and could be distributed as a .reg file, but I didn't find it in a
brief search. I think you'll have to pass the instructions for
changing the setting to each user who has the problem.
The best fix would be to find a driver update that solves it
permanently.