User set as administrator does not have administrative privileges
Taz
User set as administrator does not have administrative privileges
Shenan Stanley
Taz wrote:
> User set as administrator does not have administrative privileges
Not enough information. Please return with details.
For example
- what is it they cannot do that you believe they should be able to do?
- can you create a new user and place them in the local "administrators"
group and can they do 'whatever it is' you believe they should be able to
do?
- what is your exact operating system (flavor and service pack level at
least?)
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
Taz
XP, SP3. When installing software, cannot update the registry. Can't change
power settings.
Taz
Cannot create new users when logged into created account that is set with
administrator rights.
Malke
Taz wrote:
> XP, SP3. When installing software, cannot update the registry. Can't
> change power settings.
>
> "Shenan Stanley" wrote:
>
>> Taz wrote:
>> > User set as administrator does not have administrative privileges
>>
>> Not enough information. Please return with details.
>>
>> For example
>>
>> - what is it they cannot do that you believe they should be able to do?
>> - can you create a new user and place them in the local "administrators"
>> group and can they do 'whatever it is' you believe they should be able to
>> do?
>> - what is your exact operating system (flavor and service pack level at
>> least?)
You're still being miserly with the details. Is this XP Pro or Home? Member
of a domain or Workgroup (or standalone)? What is the recent history of the
machine? What is its malware status?
The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
These things don't happen magically all by themselves but if you don't
provide some details, no one here can help you.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ
Taz
XP Pro. Brand new PC. Member of a domain. Have not had any problems with
previouse setup of PC's on the domain. We use McAfee virus protection.
Dee
I have been experiencing same problem as Taz.
1) For the past week,I have noticed that when I run NIS 2009 Full System
Scan. The definition file size was increasing.
2) Yesterday, when I went on my computer to do my daily morning scans. There
were new files and folder (most were empty, read only, hidden) in all my
profiles. After looking through these folders, I discovered that all the
programs I uninstalled were reinstalled in the Administrator Document and
Settings folder. Also, there are folders that are system folders that I
cannot delete in the Administrator profile. I successfully deleted yesterday
from the two Limited User Accounts the following folders and they are
reinstalled again this morning:
i) Nethood
ii) Printhood
iii) Application Data (Hidden)
iv) Local Settings (Hidden)
v) My Recent Documents (Hidden)
vi) SendTo
vii) Templates (Microsoft Word, Excel, Powerpoint, WinWord8) (Hidden)
ix) Cookies (Hidden)
Also, there are DAT files, which were not there five days ago:
i) NTUSER DAT file 3,584KB
ii) NTUSER.dat text file, which opens with no text and the file is 1KB the
following message:
"The process cannot access the file because it is being used by another
process" Ok button
I have an Administrator profile, which does not show at all in my Hardware
Profiles in the System.
I will continue my post later on.
Somehow Norton has networked my computer to theirs. XP Professional shows up
on my computer name, which did not exist last week.
--
XP Home Edition 2002 SP3 Norton Internet Security 2009
Gordon
Dee wrote:
> I have been experiencing same problem as Taz.
>
> 1) For the past week,I have noticed that when I run NIS 2009 Full System
> Scan. The definition file size was increasing.
>
> 2) Yesterday, when I went on my computer to do my daily morning scans. T
Err do you do anything ELSE with your computer? If you practice safe
computing, are behind a NATS router and have an up-to-date AV app then
you shouldn't need to scan EVERY day.....
John John - MVP
Dee wrote:
> Somehow Norton has networked my computer to theirs.
What makes you think that they would have done that? I seriously doubt
that Norton would have done this, more likely that you have a virus or
that someone impersonating Norton has hacked your box!
John
Dee
--
XP Home Edition 2002 SP3 Norton Internet Security 2009
"Gordon" wrote:
Gordon,
I just do a daily scan even though Norton does Idle Scans while I am surfing
the net. Just a habit I got into.
I had to leave yesterday when I sent my post so I didn't get a chance to
finish what I was going to send, so I just sent what I typed.
I am not networked.
My computer is connected directly to my modem and my computer is pretty
limited as far as components go.
My brother gave me this computer and paid for my internet service as I
cannot afford that on my limited income.
I do not know how to set up a network.
I don't care to have my computer networked.
So I do not have a router.
Is that a network device or something?
Prior to installing NIS 2009, I had downloaded a free program I found on
PCWorld website called Comodo Internet Security. Well, that was a big
mistake. A Comodo Help kept sending me emails, even though I have it included
in my Email Block List that comes with NIS 2009.
I chose NIS 2009, which again my brother purchased, as it was rated high in
my research for Internet Security suites: PCWorld, security forums,
AV-Test.org, C-Net for starters.
John MVP
You are most likely right with someone impersonating Norton. The reason I
said that it showed that I was networked with Norton is when I saw the above
changes to my profiles.
Additionally, there were programs that a Norton Technical Support person
from India assisted with removing Norton's free Add-On Pack (Parental &
Privacy Control) as well as Malwarebytes program as that program file kept
getting bigger and bigger. NIS 2009 had to be removed with their Removal Tool
and reinstalled by this Technical Support person from India.
These uninstalled programs showed up when the previous there were not there.
Also, when I couldn't log into my Limited Account User Profile, a User
Environment Message displayed when I clicked on my Limited Account user
profile on the Welcome Screen (I have fast switcher disabled.):
"Windows cannot log you on because your profile cannot be loaded.
Check that you are all connected to the network or your network is
functioning correctly. If this problem persists, contact your network
administrator."
So I am at a loss as to why it is displaying that message when I am not
connected to a network!
After this message displayed, I checked My Network Places on My Computer,
then I clicked on View workgroup computers and a computer icon with a single
monitor displayed. I right-clicked on that icon and selected Properties and
it has my computer name and the type is Windows Professional.
For one thing, I do NOT have Windows Professional.
I have Windows XP Home Edition Version 2002 SP3.
So that is how I can tell that my computer is networked. As well as that
network error message displaying when I click on my Limited Account User
Profile.
So any information you can provide or direction is greatly appreciated.
FYI, I did contact my ISP and Norton yesterday and they said it is a Windows
issues and that they couldn't help me. So I posted my query here when I saw
this posting.
Thanks so much for your time and help.
Dee
Dee
--
XP Home Edition Version 2002 SP3
Norton Internet Security 2009
Gordon and John,
I:
I noticed USERMAPPING listed below the last registry key in HKEY_USERS:
"HKEY_USERS\USERMAPPING"
This registry key was not in here when I posted earlier today and not since
I got this computer from my brother.
The System has Special Permission with Full Control. The Administrator (That
is, me.) has Special Permissions with Read Only.
I searched on Microsoft's website, in all the newsgroups and the web and the
results displayed the following:
"We did not find any results for HKEY_USERS\USERMAPPING.
Search tips:
* Ensure words are spelled correctly.
* Try rephrasing keywords or using synonyms.
* Try less specific keywords.
* Make your queries as concise as possible.
Other resources that may help you:
* Get additional search tips by visiting Web Search Help.
* If you cannot find a page that you know exists, send the address to us."
So no help here.
II:
I tried creating another Limited User and the same User Environment Message
displays when I tried logging into my Limited User Account Profile.
III:
I forgot to mention that I have an Administrator Account with two Limited
User Account Profiles (One is my brother's and one is mine.)
IV:
I also uninstalled the pre-installed trial version of Microsoft Small
Business 2003 and a message popped up saying that I had to uninstall Desktop
SQL Server (something like that).
I also uninstalled Windows Live Sign-In Essentials; Windows Live Messenger;
Windows Live Writer; Windows Live Photo.
V:
I also posted in Norton's Community NIS 2009 forum about problems I was
experiencing with Dell and Google redirecting search. So I uninstalled
Dell/Google junk and removed them from my registry key as they kept getting
bigger like Malwarebytes registry.
Once I deleted those, my internet searching and windows processes was
considerably faster as well.
VI:
And when I noticed that my computer is networked via Windows Professional,
which I do not have, I noticed that a Google, Malwarebytes, Windows Live
Writer were reinstalled onto my computer somewhere through the new folders I
mentioned earlier. That is, the NetHood, PrintHood, Template, Local
Settings>ApplicationData folder had these previously uninstalled programs.
So that is why I say that I was somehow connected with Norton's network.
Any information or direction is greatly appreciated.
Dee
Dee
I also noticed that there is a program installed on my computer which I did
not install.
I do not have Vista on my computer, so I do not know why this program is
installed on my computer!!
"Microsoft Compression Client Pack 1.0 for Windows XP and Windows Server 2003
http://support.microsoft.com/kb/927374
According to this article, this file is intended for Vista users. I did not
upgrade to Vista.
"Introduction:
The Microsoft Compression Client Pack 1.0 for Microsoft Windows XP and
Microsoft Windows Server 2003 contains the Msdelta.dll file. The Msdelta.dll
file is a library that is part of the Windows Vista operating system. The
Msdelta.dll file exports functionality to create and apply binary deltas.
These deltas are used to efficiently download updates for Windows Vista. This
advanced compression technology is also suitable for many other differential
compression scenarios.
More Information:
MSDelta is the next generation of the PatchAPI compression technology that
was included in earlier version of the Windows operating system. MSDelta
typically produces smaller deltas than PatchAPI.
In order to obtain the Microsoft Compression Client Pack 1.0 for Windows XP
and Windows Server 2003, contact Microsoft Product Support services. For a
complete list of Microsoft Product Support Services telephone numbers and
information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will apply
to additional support questions and issues that do not qualify for the
specific update in question.
Back to the top.
References:
For more information about the Delta Compression Application Programming
Interfaces, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn2.microsoft.com/en-us/library/bb267312.aspx
(http://msdn2.microsoft.com/en-us/library/bb267312.aspx)
Back to the top"
Also, this article:
"APPLIES TO
* Microsoft Windows XP Professional SP2
* Microsoft Windows XP Professional x64 Edition
* Microsoft Windows Server 2003, Enterprise x64 Edition
* Microsoft Windows Server 2003, Web Edition
Back to the top""
Also, in NIS 2009 Security History under Firewall - Network and Connections,
the activity states "Connected to a protected network (## ## L# C# ## ##).
Your computer is currently protect from the local network. To allow all the
computers on this network to communicate with your computer, in the Actions
Panel, click Trust. To block all the computers on this network from
communicating with your computer, in the Actions panel, click Restrict. This
will not interfere with your other online communications."
Any help or information is greatly appreciated.
Thanks so much.
--
XP Home Edition Version 2002 SP3
Norton Internet Security 2009
Shenan Stanley
No - according to that article it is intended for WIndows XP and Windows
2003 users. ;-)
> APPLIES TO
>
> * Microsoft Windows XP Professional SP2
> * Microsoft Windows XP Professional x64 Edition
> * Microsoft Windows Server 2003, Enterprise x64 Edition
> * Microsoft Windows Server 2003, Web Edition
For NIS support - contact Symantec.
Dee
--
XP Home Edition Version 2002 SP3
Norton Internet Security 2009
"Shenan Stanley" wrote:
Well, this bit of info says that it is part of the Windows Vista OS. I have
XP Home Edition Version 2002 SP3.
Update on the USERMAPPING Registry Key: This USERMAPPING is no longer on my
Administrator Profile.
I have contacted Norton and they told me that it was a Windows issue and
that I should contact Microsoft! So I am just getting the runaround!
Jim
"Dee" <D...@discussions.microsoft.com> wrote in message
news:D6502487-8554-4F3A...@microsoft.com...
My XP system has msdelta.dll, and it is dated October of 2006. Sorry, but
the KB article clearly states that there is a version for XP, and this
statement trumps whatever Norton says.
It seems to me that your experiences are best explained by malware.
Jim
Dee
--
XP Home Edition Version 2002 SP3
Norton Internet Security 2009
"Jim" wrote:
Thanks Jim. I guess Norton is not functioning very well in the malware
detection of their internet security. I wonder if it is time to look into
another security software. What has been your experience with internet
security software? Do you have any other security software recommendations? I
know that I cannot afford the subscription renewal as it is $100 or something
like that. Thanks so much your input.
Jim
"Dee" <D...@discussions.microsoft.com> wrote in message
news:55FFD667-71ED-4510...@microsoft.com...
I use NOD32, which is not free. I have used AVG in the past, and it is
free. Either one is preferable to Norton.
You should download the NAV removal tool from the Norton website before
doing anything. Once you get the tool, disconnect your computer from the
internet, go to the control panel, select the tab which removes programs,
and select Norton. After that process completes, exercise the Norton
removal tool. Install whichever AV software that you select, and connect
back to the internet.
Now, you should run a full scan.
This process can take some time and may seem complex. But many others have
been down this path without mishap.
Jim
Dee
The NAV Removal Tool: Is this the tool to remove Norton Internet Security
2009?
I will look into AVG. I think this is the security software a friend of mine
uses.
Thanks so much for your time, advice and help.
Dee
-- ----
XP Home Edition Version 2002 SP3
Norton Internet Security 2009
-------