DigitalPersona locks my computer
Henry the old man
keyboard with Finger print reader built in.
I have had this computer/keyboard for over two years. I have had no problems
with the fingerprint reader during that time. Today I cannot get the reader
to read my fingerprints. when I try I get a "Logon message" that says : the
system could not log you on. There may be a mismatch between the
DigitalPersona password Manager and SAM databases. If your windows password
has been changed by your system adminstrator and youknow the new password,
try using it to log onto windows.
For more infomation , contact your adminstrator.
When I try my windows password it dosen't work. I cannot log onto the
computer.
I have tried using "Safe Mode" but I still have to get past the fingerprint
reader.
All of the help that I have been able to find pertains to after you are
signed on.
I cannot get past the log on splash screen.
Is there any way short of reformatting the hard drive>
Thank you in advance for anything you can do.
Henry the old man
Shenan Stanley
You did not answer all of the questions asked in the multipost you have
created. In the future - you should stick with one posting...
Have you tried logging in as the default (built-in) user "administrator"
with no password?
(Home = Safe Mode; Professional = CTRL+ALT+DEL twice.)
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html