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Re: Fax problem. Need help.

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Russ Valentine [MVP-Outlook]

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Nov 30, 2005, 6:35:36 PM11/30/05
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Have you tried deleting it fromWindows Explorer instead of the Fax Console?
--
Russ Valentine
[MVP-Outlook]
"don" <d...@discussions.microsoft.com> wrote in message
news:DDEB7A4E-776F-4BA8...@microsoft.com...
> In fax console items sent, unable to delete message shown. When try, popup
> says: "the operation cannot be completed" in the dtails: "fax messages
> could
> not be found (7009,2200003020)" The message sent remains in the "item
> sent"
> showing start time (date) pages, & size. Also, little green circle with a
> ck.
> mark is shown. Sure would like to delete this item. Thanks for any help.
> Don


don

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Nov 30, 2005, 8:31:02 PM11/30/05
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i checked but not sure what looking for to try delete. more info be helpful.
thanks don.

Hal Hostetler [MVP-P/I]

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Nov 30, 2005, 9:19:46 PM11/30/05
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Do you have the appropriate permissions to delete faxes? Please check this
using the Security tab of the Fax printer's properties. Though it is NOT
ADVISABLE UNLESS IT IS NECESSARY, you could also delete the fax messages
from %AllUsersProfile%\Application Data\Microsoft\Windows NT\MSFax\Inbox.
However, please note that you will not be able to select which messages to
delete as they are stored using unique number-based filenames. Also you will
not be able to identify your faxes as opposed to other users' faxes.

Hal
--
Hal Hostetler, CPBE -- h...@kvoa.com
Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
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"don" <d...@discussions.microsoft.com> wrote in message

news:52808ABA-3970-4E30...@microsoft.com...

don

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Dec 1, 2005, 11:06:02 AM12/1/05
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Hal:
I'm the only user. I checked but could not find a Security tab in the Fax
printers properties to check the authority you suggested. I also tried to
access the file you mentioned through search, but nothing came from that.
Appreciate your input thoe.
Anyother suggestions appreciated also. Note: I'm a little slow on
understanding this computer stuff but I keep on trying...
don

don

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Dec 3, 2005, 1:10:02 PM12/3/05
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Hal: Fixed delete problem in item sent box. did find a sent box using search.
deleted item. ok now. thanks for your help. don
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