Desktop PC Crashed after Windows UPDATE
Stakeout
so far
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.general&tid=5b6ec1b1-5659-487e-8c17-a674518a96dc&cat=en_US_91a15a1e-b269-4291-b6b4-dc2d504ce9ef&lang=en&cr=US&sloc=&p=1&mid=5b6ec1b1-5659-487e-8c17-a674518a96dc
this is the MS Windows UPDATE that seemed to have caused the problem and
crash as I outlined... if anyone else has run into this situation please
post... unable to access PC even thru Safe Mode screen
http://support.microsoft.com/kb/925720
"Stakeout" wrote:
> running 6yr old Gateway Desktop Media Center Edition (Windows XP
> Professional)SP2... 2 gb RAM.. two 160gb hard drives..as a backup have all
> data and many pics backed up on external 320gb hard drive..this is used as
> Main PC in 3 PC Home Network..
>
> notified of Windows Update yesterday morning..high priority.. believe it
> said FS Card 170kb or close to that .. d/l and installed
>
> short while later I attempted to reboot.. Windows would NOT start.. black
> text screen appeared.. with 5 options for restarts... including 3 Safe Mode
> ones... none would work... all reverted back to same black text screen...
> tried and retried many many times.. no good... I have been advised that is
> regular Safe Start screen..
> only thing that is working is the DSL modem and the router that are hooked
> up to the Gateway PC so I am able to get online thru this laptop...
>
> can I use my original Gateway Windows XP disk to restart windows.. I have
> not so far .. thought it might affect the DSL and router shutting them down..
> but not sure.. don't want to lose access to online.. do I have to access the
> BIOS option window then use the start with CD
>
> if anyone has any info would appreciate any advice on best course of action
> to restart Windows..
>
> thanx
Falcon
Stakeout wrote:
> I posted this also last week in XP General Discussion Group with no
> replies so far
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.general&tid=5b6ec1b1-5659-487e-8c17-a674518a96dc&cat=en_US_91a15a1e-b269-4291-b6b4-dc2d504ce9ef&lang=en&cr=US&sloc=&p=1&mid=5b6ec1b1-5659-487e-8c17-a674518a96dc
>
> this is the MS Windows UPDATE that seemed to have caused the problem and
> crash as I outlined... if anyone else has run into this situation please
> post... unable to access PC even thru Safe Mode screen
> http://support.microsoft.com/kb/925720
Sorry if you've tried this, but it's not clear to me that you have tried all
safe mode options.
see: http://support.microsoft.com/kb/304449/en-us
If you cannot boot into safe mode with command prompt, it think it may be
necessary either to restore the machine from a backup, or boot from the
windows disk and try a repair installation of the operating system.
--
Falcon:
fide, sed cui vide. (L)
Daave
news:8BE6E308-5C85-4249...@microsoft.com...
Sometimes it is necessary to select Last Known Good Configuration
instead of Safe Mode. If that doesn't work, check out:
http://support.microsoft.com/kb/307545
How to recover from a corrupted registry that prevents Windows XP from
starting