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continous reboot when checking disk

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Mike

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Dec 16, 2010, 10:13:06 PM12/16/10
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Hi

When my PC with Windows XP reboots, it shows disk D: needs to be
checked. Then it fails to successfully check. It reboots again. Then
fail to successfully check D disk.
I skip the disk check, when it shows on blue screen. Then I use
"cmd". I type chkdsk d:. It reboots again.
How to fix it? It seems my data on D: disk are still there and
ok. But it feels very werid.

Thank you very much for help in advance.

Mike

Mike

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Dec 16, 2010, 10:38:47 PM12/16/10
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When I reboot my pc with Windows XP in safe mode hitting F8, it
cannot reboot. If it runs on normal mode, and it fails on disk
checking D: disk.

Mike

Tester

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Dec 17, 2010, 12:12:31 AM12/17/10
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Mike wrote:

> When I reboot my pc with Windows XP in safe mode hitting F8, it
> cannot reboot. If it runs on normal mode, and it fails on disk
> checking D: disk.
>


Is there is anything on the D drive? If so, can you back it up on to an
external drive? If so, then you should do it quickly and then try
reformatting the D drive so that the process can delete anything on it
that is stopping you from checking it.

hth

David H. Lipman

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Dec 17, 2010, 6:27:05 AM12/17/10
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From: "Mike" <sulfa...@gmail.com>

| Hi

Obtain the hard disk diagnostic from the hard disk manufacturer and create a CDROM and
boot from it.

For example:
IBM/Hitachi - Drive Fitness Test
Western Digital - WD Diagnostics
SeaGate - SeaTools


--
Dave
Multi-AV Scanning Tool - http://www.pctipp.ch/downloads/dl/35905.asp


philo

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Dec 17, 2010, 8:54:24 AM12/17/10
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On 12/17/2010 05:27 AM, David H. Lipman wrote:
> From: "Mike"<sulfa...@gmail.com>
>
> | Hi
>
> | When my PC with Windows XP reboots, it shows disk D: needs to be
> | checked. Then it fails to successfully check. It reboots again. Then
> | fail to successfully check D disk.
> | I skip the disk check, when it shows on blue screen. Then I use
> | "cmd". I type chkdsk d:. It reboots again.
> | How to fix it? It seems my data on D: disk are still there and
> | ok. But it feels very werid.
>
> | Thank you very much for help in advance.
>
> Obtain the hard disk diagnostic from the hard disk manufacturer and create a CDROM and
> boot from it.
>
> For example:
> IBM/Hitachi - Drive Fitness Test
> Western Digital - WD Diagnostics
> SeaGate - SeaTools
>
>

Good advice and if the diagnostic finds any problems
the drive needs to be replaced.

No matter what...I'd be sure to back up all the needed data on the drive.

You can boot with a live Linux CD and copy your data to an external drive.


BTW: If the mfg's diagnostic does not find a problem
then boot the machine with your XP CD

and run chkdsk /r from the repair console

glee

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Dec 17, 2010, 10:34:08 AM12/17/10
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"Mike" <sulfa...@gmail.com> wrote in message
news:a8a68537-c19c-4dd4...@i32g2000pri.googlegroups.com...

> Hi
>
> When my PC with Windows XP reboots, it shows disk D: needs to be
> checked. Then it fails to successfully check. It reboots again. Then
> fail to successfully check D disk.
> I skip the disk check, when it shows on blue screen. Then I use
> "cmd". I type chkdsk d:. It reboots again.
> snip

Mike,

What exactly do you mean by "fails to successfully check"?

What happens EXACTLY? What appears on the screen? Are there any error
messages?

Please tell us in detail what occurs.

As Mike suggested, do a diagnostic of the hard drive. The Hitachi (IBM)
Drive Fitness test (DFT) will work with most drives.
http://www.hitachigst.com/support/downloads/#DFT

The user guide for DFT is here:
http://www.hitachigst.com/hdd/support/downloads/Dft32_User_Guide_415.pdf

If you have an internal floppy drive, you can download and run the
"Diskette Creator" to make a bootable floppy disk with DFT on it, then
set the BIOS boot order to start from floppy first, insert the diskette
and start the computer, then follow the prompts to select the drive and
run the Long Test.

Otherwise you need to download the "CD Image" which is an .iso file,
then use image-burning software to burn the .iso to a bootable CD....
create the CD, set your BIOS boot order to boot from CD first, and boot
from the CD, then run the Long Test.

If you need software to burn the .iso CD image to a CD, go here:
http://www.terabyteunlimited.com/downloads-free-software.htm

Download "BurnCDCC" to your hard drive:
http://www.terabyteunlimited.com/downloads/burncdcc.zip
then run it, select the .iso file you downloaded from Hitachi, insert a
blank CD-R disc in your burner, and it will make the bootable DFT CD.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/

John Wunderlich

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Dec 17, 2010, 3:16:50 PM12/17/10
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Mike <sulfa...@gmail.com> wrote in news:a8a68537-c19c-4dd4-b2ee-
cbf0a4...@i32g2000pri.googlegroups.com:

Is is possible that your computer is overheating? If the processor fan
is not spinning or there are lots of dust bunnies built up in your
computer, it may be overheating which could cause the unexpected
shutdown/reboot cycle.

--John

Mike

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Dec 17, 2010, 9:04:26 PM12/17/10
to

Yes, there are very important data in D drive.
I should have back it up wholely. I only back it up for the most
important data like programs, but my whole test data and papers inside
aren't backed up.

After a hour or so when I post the problem, I try to use Windows XP
installing CD to fix XP. But it fails. So I think Windows 7 can solve
this CHKDSK fail problem. But it still fails.

Mike

Mike

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Dec 17, 2010, 9:08:35 PM12/17/10
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On Dec 17, 7:27 pm, "David H. Lipman" <DLipman~nosp...@Verizon.Net>
wrote:
> From: "Mike" <sulfate...@gmail.com>

Thank you Dave.
My hard disk is from WD****. I guess it is from Western Digital.
Now I have already reinstall Windows 7. I thought it can successfully
CHKDSK. But it cannot. Can you show me how to obtain Western Digital
diagnostic tools? I cannot find it.
Are there two versions of XP and Windows 7 respectively?

Mike Liu

Mike

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Dec 17, 2010, 9:11:26 PM12/17/10
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On Dec 18, 4:16 am, John Wunderlich <jwunderl...@lycos.com> wrote:
> Mike <sulfate...@gmail.com> wrote in news:a8a68537-c19c-4dd4-b2ee-
> cbf0a4074...@i32g2000pri.googlegroups.com:

If it is possible, what kind of tools or methods to vaccum the dust?
thank you John.

Mike

Mike

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Dec 17, 2010, 9:12:39 PM12/17/10
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> and run chkdsk /r from the repair console- Hide quoted text -
>
> - Show quoted text -

I don't know about Linux. I'll try mfg's disanostic first.
Thank you very much.

Mike Liu

John Wunderlich

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Dec 18, 2010, 1:43:48 AM12/18/10
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Mike <sulfa...@gmail.com> wrote in
news:a900dbfe-ee75-41ff...@35g2000prb.googlegroups.com
:

You can use a monitoring tool like freeware "CoreTemp"
<http://www.alcpu.com/CoreTemp/>
Which will display the current temperature of your CPU.

If you have a desktop machine, all you probably have to do is open
the case and use a vacuum cleaner attachment or a can of compressed
air. A laptop will probably need a can of compressed air. A friend
of mine at the office blew hard into his laptop vent and a puff of
dust came out the other end. His machine ran much cooler after that.
Of course if a fan stops turning, then you'll need a new fan.

HTH,
John

glee

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Dec 18, 2010, 10:38:54 AM12/18/10
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"John Wunderlich" <jwund...@lycos.com> wrote in message
news:Xns9E51E73924C2...@216.151.153.167...

Good general advice, of course, John, but if the processor is
overheating, the system would shutdown, not reboot, and would not be
restartable till the processor cooled down, which can take at least some
minutes. The OP's system appears to be rebooting, not totally shutting
down.
Further details from the OP might help.... :)

Mike

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Dec 19, 2010, 1:11:14 AM12/19/10
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On Dec 17, 7:27 pm, "David H. Lipman" <DLipman~nosp...@Verizon.Net>
wrote:
> From: "Mike" <sulfate...@gmail.com>
>

I've run Data Lifeguard Tools of Western Digital to diagnose my hard
disk.
My hard disk is WD2500AAKS.
According to its SMART Disk Information, the status is PASS. All
attributes in SMART Disk Information is passed (in green color).
I don't see any "master file table" in this information.
What's the next step? and how to do it (perhaps as you say, to create
a CDROM to boot from it)?
Please help me. Thank you very much in advance.

Mike Liu

glee

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Dec 19, 2010, 1:27:33 AM12/19/10
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"Mike" <sulfa...@gmail.com> wrote in message
news:50a6df2a-3c25-497b...@z17g2000prz.googlegroups.com...

>On Dec 17, 7:27 pm, "David H. Lipman" <DLipman~nosp...@Verizon.Net>
>wrote:
>> From: "Mike" <sulfate...@gmail.com>
>>
>> | Hi
>>
>> | When my PC with Windows XP reboots, it shows disk D: needs to be
>> | checked. Then it fails to successfully check. It reboots again.
>> Then
>> | fail to successfully check D disk.
>> | I skip the disk check, when it shows on blue screen. Then I use
>> | "cmd". I type chkdsk d:. It reboots again.
>> | How to fix it? It seems my data on D: disk are still there and
>> | ok. But it feels very werid.
>>
>> | Thank you very much for help in advance.
>>
>> Obtain the hard disk diagnostic from the hard disk manufacturer and
>> create a CDROM and
>> boot from it.
>>
>> For example:
>> IBM/Hitachi - Drive Fitness Test
>> Western Digital - WD Diagnostics
>> SeaGate - SeaTools
>>
>
>I've run Data Lifeguard Tools of Western Digital to diagnose my hard
>disk.
>My hard disk is WD2500AAKS.
>According to its SMART Disk Information, the status is PASS. All
>attributes in SMART Disk Information is passed (in green color).
>I don't see any "master file table" in this information.
>What's the next step? and how to do it (perhaps as you say, to create
>a CDROM to boot from it)?
>Please help me. Thank you very much in advance.


The SMART information is useless. Run a full scan of the hard drive
with Data Lifeguard Tools....their "long test" that includes checking
the drive surface.

Did you make a Data Lifeguard Tools bootable CD, or did you install a
Windows version of the program?

Mike

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Dec 19, 2010, 2:02:37 AM12/19/10
to
On Dec 19, 2:27 pm, "glee" <gle...@spamindspring.com> wrote:
> "Mike" <sulfate...@gmail.com> wrote in message
> CompTIA A+http://dts-l.net/- Hide quoted text -

>
> - Show quoted text -

I've run a full scan with Data Lifeguard tools and it shows a lot of
attribute names including
(Oh, I don't know if I can post an image here)
raw read error rate
spin up time
start/stop count
re-allocated sector count
....
multi zone error rate.
Their colors are all in green.
And SMART Status of my hard disk (WD2500AAKS-00VSA0) is also "v PASS".
It seems disk is ok.

Do you know how to " make a Data Lifeguard Tools bootable CD"? I
don't see their is an option to do it in Data Lifeguard Tools.
Yes, I am sure I install its Windows version.


Please help me.
Thank you very much in advance.

Mike

John Wunderlich

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Dec 19, 2010, 2:31:35 AM12/19/10
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"glee" <gle...@spamindspring.com> wrote in
news:ieikjs$i7q$1...@news.eternal-september.org:

You'd think that would be the case, but I've seen some co-worker's
machines that had an obvious overheating problem that would shut down
and then immediately reboot. When they shut down they were
performing CPU-intensive functions. After shutdown/reboot the CPU
load was substantially less and the fan was able to cool the
processor sufficiently to keep the machine alive.

FWIW,
-- John

glee

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Dec 19, 2010, 7:58:39 AM12/19/10
to
"John Wunderlich" <jwund...@lycos.com> wrote in message
news:Xns9E52EF535424...@216.151.153.169...
> "glee" <gle...@spamindspring.com> wrote in
>> snip

>> Good general advice, of course, John, but if the processor is
>> overheating, the system would shutdown, not reboot, and would not
>> be restartable till the processor cooled down, which can take at
>> least some minutes. The OP's system appears to be rebooting, not
>> totally shutting down.
>> Further details from the OP might help.... :)
>
> You'd think that would be the case, but I've seen some co-worker's
> machines that had an obvious overheating problem that would shut down
> and then immediately reboot. When they shut down they were
> performing CPU-intensive functions. After shutdown/reboot the CPU
> load was substantially less and the fan was able to cool the
> processor sufficiently to keep the machine alive.
>

Good point....live and learn! Thanks.

Mike

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Dec 19, 2010, 8:17:37 AM12/19/10
to
On Dec 19, 8:58 pm, "glee" <gle...@spamindspring.com> wrote:
> "John Wunderlich" <jwunderl...@lycos.com> wrote in message
> CompTIA A+http://dts-l.net/- Hide quoted text -
>
> - Show quoted text -

Do you know how to "make a Data Lifeguard Tools bootable CD"? I

glee

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Dec 19, 2010, 8:52:46 AM12/19/10
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"Mike" <sulfa...@gmail.com> wrote in message
news:70d0b25b-3d73-4f18...@u9g2000pra.googlegroups.com...

>Do you know how to "make a Data Lifeguard Tools bootable CD"? I
>don't see their is an option to do it in Data Lifeguard Tools.
>Yes, I am sure I install its Windows version.
>Please help me.
>Thank you very much in advance.
>

Mike,

You must download and save the .iso file for the CD, from the WD support
site. An ISO is an image file of the CD. Then you must burn the ISO to
a CD. You do NOT copy the .iso to a CD, you must use the image-burning
utility of CD mastering software.

This is the ISO file to download...you can save it on your desktop or a
folder where you can find it:
http://support.wdc.com/download/dlg/Diag504fCD.iso

Now go here:
http://www.terabyteunlimited.com/downloads-free-software.htm

Download BurnCDCC from that page....here is a direct link to the
download:
http://www.terabyteunlimited.com/downloads/burncdcc.zip

Unzip the executable file from the .zip, to your desktop. Put a blank
CD-R disc into your CD burner drive, run BurnCDCC, and select the .iso
file you downloaded, Diag504fCD.iso

When it is completed, you can re-start your computer with the CD in the
drive, select the CD as the first drive in your boot order in the BIOS
setup, and the computer will boot from the CD and start the Data
Lifeguard Tools application.

You will see the following options:
SELECT DRIVE - Choose this option, to select your hard drive.
QUICK TEST - This option tests your drive quickly for any major physical
problems.
EXTENDED TEST - This option checks your drive thoroughly and it can
repair any correctable errors.

Run the Quick Test. If it passes, run the Extended Test. It can take
an hour or longer. The drive should pass both tests if it is OK.

Do NOT run any of the other options in program, as some of them will
overwrite your data.

Mike

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Dec 19, 2010, 9:06:04 PM12/19/10
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On Dec 19, 9:52 pm, "glee" <gle...@spamindspring.com> wrote:
> "Mike" <sulfate...@gmail.com> wrote in message

Thank you.
I've done what you suggest.
The results for QUICK TEST and Extensive test are all "NO ERRORS
FOUND".
Does this mean I can recover my data?

Mike

glee

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Dec 19, 2010, 9:42:19 PM12/19/10
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"Mike" <sulfa...@gmail.com> wrote in message
news:eb226c34-3818-4f40...@37g2000prx.googlegroups.com...
>Thank you.
>I've done what you suggest.
>The results for QUICK TEST and Extensive test are all "NO ERRORS
>FOUND".
>Does this mean I can recover my data?

Probably, yes.

You need to run chkdsk from Recovery Console, on the D: drive, using the
/R switch.

If you have Recovery Console installed on your hard drive, it will show
up as a choice on the boot screen when you start the computer.

If it is not there, you must use a Windows XP installation CD to run it.

The XP installation CD is bootable, like the CD you used to run the DLG
hard drive diagnostic. You insert the XP CD, restart the computer, and
a message should appear telling you to "press any key to boot from CD".

Do that, and XP Setup will start. After a couple of minutes of starting
Setup, you will get to this screen:
http://www.windowsnetworking.com/img/gif_wxp/rcons00.gif

One of the options is "To repair a Windows installation using Recovery
Console, press R".

Press R to start recovery Console, choose the number for you Windows
installation (usually 1) and press Enter. The admin password is usually
blank unless you had created one when you got the computer, so usually
you can just press Enter when it asks for the admin password.

That brings you to a command prompt, at C:\

At the command prompt, type the following and press Enter to run chkdsk
on the D: drive:

chkdsk d: /r

(That's chkdsk <space> d: <space> /r)

It will take a while to run.....hopefully it will now complete.

Do you have an XP installation CD, so that you can do this?

Mike

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Dec 19, 2010, 10:36:21 PM12/19/10
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> CompTIA A+http://dts-l.net/- Hide quoted text -
>
> - Show quoted text -

At first, I reboot and press F8 and select "Fix (or Repair) my
computer (in Chinese)" (currently its OS is Windows 7).
Then I go to command console. After a couple of trial, I found my
disk is in f: now. I've used "chkdsk f: /r" and "chkdsk f: /f". Error
messages also show about ' cannot recover.....(in Chinese)'.

Now I follow your suggestion, turn to XP. After using XP installation
CD, the screen is not like yours. It's

This computer is already in the process of being upgraded to Microsoft
Windows. What do you want to do?
* To continue the current upgrade, press ENTER.
* To cancel the current upgrade and install new version of Windows,
press F10.
* To exit Setup without installing Ms windows, press F3.
Which one should I choose?

Mike

glee

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Dec 20, 2010, 12:15:49 AM12/20/10
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"Mike" <sulfa...@gmail.com> wrote in message
news:3e41ed43-c917-40a9...@v17g2000prc.googlegroups.com...

I missed the part where you installed Windows 7. How did you end up
with a drive F:? Did you install Windows 7 in a dual boot with Windows
XP still installed on C:? Did you finish the Window 7 installation?

All I can suggest now is to cancel out of the screen...exit
setup...remove the XP CD and restart to the "Fix My Computer" screen
using F8 at startup.

In the Boot Options on that screen, select "Command Prompt"

At the command prompt, type the command I gave you earlier, and press
Enter:
chkdsk d: /r

I assume you are still getting the same chkdsk issue about your D:
drive.

Did you complete the Windows 7 installation, and does it start?

David H. Lipman

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Dec 20, 2010, 6:42:32 AM12/20/10
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From: "Mike" <sulfa...@gmail.com>

>> | Hi

You didn't look.
http://support.wdc.com/product/download.asp?lang=en

Mike

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Dec 22, 2010, 8:20:08 PM12/22/10
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On Dec 20, 1:15 pm, "glee" <gle...@spamindspring.com> wrote:
> "Mike" <sulfate...@gmail.com> wrote in message
> >> CompTIA A+http://dts-l.net/-Hide quoted text -

I end up use EASEUS Data Recovery Wizard to recover my data.
Now I have to see if my recovered data is ok.
Gee, I need to spend another lot of time.

I review this whole incidence. I guess I need to do.... (please give
me some advice...)
1. learn about backup. And I'd like to do a test of restore.
2. check disk frequently?
I am wondering why Windows cannot check the disk regularly (can
it?)?
I remember recently I surf the web and find someone said there is
a need to leave about 15% of dsik space. I am sure that I have that
amount of blanked space. My disk is 250 G and my files are less than
100G. If this is an important issue, why Windows cannot warn me?
The problem begins when chkdsk failed because of corrupted master
file table. Is it because of many files in my HDD which contains over
120,000 files (I count this number by using recovered files)?

Mike

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