Problem Installing MICE on a HP L2000 Laptop

Robert Stevens

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Jan 8, 2008, 9:56:22 AM1/8/08

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I have a HP L2005CO running XP SP2. I am unable to Install Any kind of
an External Mouse. Tried my MS Wheel Mouse & Optical USB & PS/2
Compatible that was running on my Dual Boot Dell [WinME & XP SP1]. Then
I tried A Logitech LX7 which wouldn't work so it Got returned. We Then
Purchased a HP EW207AA Wireless but it Fails them same way as the Others
did. I get the message that says and I quote

Cannot Install this Hardware

There was a problem installing this Hardware

HID-Compliant Mouse

an Error occurred during the installation of the device

The data is Invalid

Close Quote

When I go to control panel and check systems/hardware/device
manager/mice and other pointing devices I see the Synaptics and an
Unknown Device. If I try to Update Driver it does the same thing.

What I need to find out is exactly what files/Drivers are being installed
I check mouse.inf from Windows/Inf. But can't figure it out
Been around the HORN several times with HP Techs but they don't seem to
be able to grasp the Problem

I'm hoping someone out there can provide some assistance.

I am thinking of Trying a "REPAIR" thinking that might replace the bad files

I haven't tried anything from the RUN Box I am nor sure if there is
Diagnostic that can be run that would point me in the right direction
I saw a post about SFC. So I am now running SFC /Scannow

TIA
Bob in Wisconsin

thecreator

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Jan 8, 2008, 11:28:48 AM1/8/08

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Hi Robert,

The problem is that you are dual-booting between WinME and XP SP1. The
problem isn't WinME, as the problem is XP SP1. Upgrade to Service Pack 2.
Download the BelArc Advisor 7.2v version and make sure all Hotfixes have
been properly installed.

Where are you plugging the Mouse into? PS/2 or a USB port?

--
thecreator

"Robert Stevens" <treb...@execpc.com> wrote in message
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Robert Stevens

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Jan 8, 2008, 12:08:04 PM1/8/08

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thecreator wrote:
> Hi Robert,
>
> The problem is that you are dual-booting between WinME and XP SP1. The
> problem isn't WinME, as the problem is XP SP1. Upgrade to Service Pack 2.
> Download the BelArc Advisor 7.2v version and make sure all Hotfixes have
> been properly installed.
>
> Where are you plugging the Mouse into? PS/2 or a USB port?
>
>

I HAVE TWO Machines the one I am having a Problem with is a HP L2000
Laptop. My Dual Boot machine is a Dell L1000R and the Mice all run
Perfectly on it. I've got BelArc on both Machines. The Laptop needs a
few more Fixes But why Install fixes that dont Impact that machine.
Bob

thecreator

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Jan 9, 2008, 1:22:31 PM1/9/08

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Hi Robert,

> But why Install fixes that dont Impact that machine

It doesn't hurt, does it?

--
thecreator

"Robert Stevens" <treb...@execpc.com> wrote in message

news:uaFtLkhU...@TK2MSFTNGP04.phx.gbl...

Robert Stevens

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Jan 9, 2008, 1:37:17 PM1/9/08

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thecreator wrote:
> Hi Robert,
>
>> But why Install fixes that dont Impact that machine
> It doesn't hurt, does it?

I Now Have all the Fixes Installed but I still can't install a Wireless
or Tailed Mouse
Bob

Robert Stevens

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Jan 10, 2008, 6:24:07 PM1/10/08

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GOT IT Fixed. I ended up running "REPAIR" with the Mouse Dongle inserted
and when all done and rebooted VOILA the mouse is now working
Thanks for all who helped
Bob