"TerryTutor" <Terry...@discussions.microsoft.com> wrote in message
news:740D750F-3D2F-476F...@microsoft.com...
> I am pretty sure that I have a legal copy of Windows, but the update says
I
> don't. I have other Windows XP CDs - can I load them without losing my
data?
> Or will it format or affect my files (My Docs and Outlook)?
If not try this:
Please click start, then run, then type in "wgatray.exe /b" then press enter.
After that, log off and log back on.
If still no resolution, then:
Please follow this simple troubleshooting procedure:
1. Download and install the MGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=56062
2. After running the WGA Diagnostic Tool, click
on the "Validation" tab and then click on "Copy to Clipboard".
3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in a detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.
--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/
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