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HELP URGANT WINDOW MESSED UP

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paul3200

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Nov 11, 2009, 11:55:02 AM11/11/09
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hi i have an Acer Aspire One AOA150Bb and typically it's warrenty has just
run out but any way
it runs WinXP Home SP3 and it has been slowing down for a while. last night
i could not log on it just came up with loading then nothing after putting in
my password.
Today it has decided that it will not start and an error has came up

"Windows could not start because the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM

You can attempt to repair this by starting Windows Setup using the original
Setup CD-ROM.
Select 'R' at the first screen to start repair"


the problem is I DO NOT HAVE A WINDOWS SET UP DISK
how can i fix this?
thanks

Jose

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Nov 11, 2009, 12:07:46 PM11/11/09
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Was this event preceded by a power interruption, aborted restart or
ungraceful shutdown?

(did you pull the plug or press the power button because your system
was having difficulty)

M

unread,
Nov 11, 2009, 12:08:16 PM11/11/09
to

Contact Acer. They are responsible to support the OEM copy of XP that
you have and provide a way to get your computer back to the way it was
when you bought it. This is not a part of the warranty.

M

DL

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Nov 11, 2009, 12:07:03 PM11/11/09
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Do you have Acer recovery disks?
And do these allow you to repair or only destructive recovery?, Acer site
will tell you

"paul3200" <p7...@yahoo.co.uk> wrote in message
news:F62012A3-6EE8-4846...@microsoft.com...

db

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Nov 11, 2009, 12:07:11 PM11/11/09
to
what happened at the black screens
after you logged in was that the registry
wasn't loading into memory.

this can be due to the registry being
highly fragmented or there files comprising
the registry were no loner indexed by the
master file table. (a check disk can re index
the files system.)

but now its too late to do the above.

you only option is to rebuild the registry.

it is a two step process that requires you
to find a basic registry hive stored on the
computer in a safe place "and" then boot
with a basic windows configuration and
look for a more up to date registry to
replace the basic one you have running.

--------------------

you can repair the registry if you
can borrow any xp cd.

or you can make a barts pe cd to
boot up and repair the registry.

http://www.nu2.nu/pebuilder/

I have heard that it has a registry fixer
included in the boot cd above.

but I am not sure of this.

however, microsoft provides the
instructions to restore the registry
in a two step process I briefly
described:

http://support.microsoft.com/kb/307545

--------------------

let us know if you can ascertain or
make a boot cd and have been able
to launch something with your laptop.


--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~
>
>

"paul3200" <p7...@yahoo.co.uk> wrote in message
news:F62012A3-6EE8-4846...@microsoft.com...

paul3200

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Nov 11, 2009, 1:02:02 PM11/11/09
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i do not have any acer recovery disks i do although have a windows XP
recovery disk

"DL" wrote:

> .
>

paul3200

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Nov 11, 2009, 1:04:01 PM11/11/09
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"Jose" wrote:

> .
>

no it did not i did press the power button to turn it off because it was
just a blue screen for 1 hour minimum

SC Tom

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Nov 11, 2009, 1:05:22 PM11/11/09
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"M" <m...@nospam.com.invalid> wrote in message news:hder10$lti$1...@aioe.org...

Generally, the way on newer notebooks is you make your own recovery discs,
or there is a recovery partition on the HDD. Neither my Gateway nor HP
laptop came with disks- I had to create them myself.

SC Tom

paul3200

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Nov 11, 2009, 1:18:01 PM11/11/09
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"M" wrote:

> .
>

do you mean i can get acer to fix this free of charge

Shenan Stanley

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Nov 11, 2009, 1:32:28 PM11/11/09
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. Contact ACER and get them to send you the proper media you will need to
fix this.
. Beg/Borrow the proper media from someone you know in some way.

You need the actual Windows XP Home installation CD - likely with Service
Pack 3 integrated - of the same type (OEM) you have.

To be honest, however; that will not resolve your problem. Going just by
your post (everything about it) - well - you tell us... Will you be able to
follow these directions to fix your computer *if* you have the proper
installation media?

How to recover from a corrupted registry that prevents Windows XP from
starting
http://support.microsoft.com/kb/307545

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


M

unread,
Nov 11, 2009, 1:52:05 PM11/11/09
to

They may charge you a nominal fee for a CD. Call them and find out.

M

M

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Nov 11, 2009, 1:52:47 PM11/11/09
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paul3200 wrote:
> i do not have any acer recovery disks i do although have a windows XP
> recovery disk

That came with the computer? If so, use it.

M

PA Bear [MS MVP]

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Nov 11, 2009, 1:39:38 PM11/11/09
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What anti-virus application or security suite is installed and is your
subscription current?

paul3200

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Nov 11, 2009, 2:03:03 PM11/11/09
to

"SC Tom" wrote:

> .
>
how do you create a recovery disc

Shenan Stanley

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Nov 11, 2009, 2:29:40 PM11/11/09
to
paul3200 wrote:
> hi i have an Acer Aspire One AOA150Bb and typically it's warrenty
> has just run out but any way
> it runs WinXP Home SP3 and it has been slowing down for a while.
> last night i could not log on it just came up with loading then
> nothing after putting in my password.
> Today it has decided that it will not start and an error has came up
>
> "Windows could not start because the following file is missing or
> corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM
>
> You can attempt to repair this by starting Windows Setup using the
> original Setup CD-ROM.
> Select 'R' at the first screen to start repair"
>
>
> the problem is I DO NOT HAVE A WINDOWS SET UP DISK
> how can i fix this?

SM wrote:
> Contact Acer. They are responsible to support the OEM copy of XP
> that you have and provide a way to get your computer back to the
> way it was when you bought it. This is not a part of the warranty.

C Tom wrote:
> Generally, the way on newer notebooks is you make your own recovery
> discs, or there is a recovery partition on the HDD. Neither my
> Gateway nor HP laptop came with disks- I had to create them myself.

paul3200 wrote:
> how do you create a recovery disc

You read and follow the steps your OEM (in this case ACER) gives you for
doing so - if they give you any - for your model (in this case "Aspire One
AOA150Bb" according to you) of computer.

I did assume where you are located... So you may want to change that:
http://www.acer.com/worldwide/

If in the U.S. (didn't even look):
http://support.acer.com/
and/or
http://netbooks-us.custhelp.com/

There's at least one web page devoted to these Acer Aspire One netbooks...
http://www.aspireoneuser.com/

Might look through the "How to Guides" for "Windows" stuff:
http://www.aspireoneuser.com/forum/viewforum.php?f=38

Looking it over - doesn't look like Acer supplies much more than a way to
apply a default image - not install Windows from scratch - to said netbook.
That could be incorrect - contact them and find out. Although - if you
follow my advice and beg/borrow a CD of Windows XP Home Edition (OEM) - you
might be able to perform the steps you need to (assuming _you_ can/have the
confidence to.)

Jose

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Nov 11, 2009, 4:40:07 PM11/11/09
to
On Nov 11, 2:03 pm, paul3200 <p7...@yahoo.co.uk> wrote:
> "SC Tom" wrote:
>
> > "M" <m...@nospam.com.invalid> wrote in messagenews:hder10$lti$1...@aioe.org...

This will get your system on the road to recovery.

Eliminate or repair possible file system corruption from a power
failure, ungraceful shutdown or aborted restart.

Have any of these events occurred?

You should first boot your PC into the XP Recovery Console using a
bootable XP installation CD or a bootable CD with the XP Recovery
Console on it.

Was the issue preceded by a power interruption, aborted restart, or
improper shutdown?

These can cause corruption in the file system which must be fixed
before you do anything else.

If any of those events have occurred, you should boot into the Windows
Recovery Console using a bootable XP installation CD, or create on a
bootable XP Recovery Console CD. This is not the same as any recovery
disks that might have come a store bought system.

For each of your hard disks, you should then run:

chkdsk /r

You can make a bootable Recovery Console CD by downloading an ISO file
and burning it to a CD.

The bootable ISO image file you need to download is called:

xp_rec_con.iso

Download the ISO file from here:

http://www.mediafire.com/?ueyyzfymmig

Use this free and easy program to create your bootable CD:

http://www.imgburn.com/

It would be a good idea to test your bootable CD on the computer that
is working.

You may need to adjust the computer BIOS settings to use the CD ROM
drive as the first boot device instead of the hard disk. These
adjustments are made before Windows tries to load. If you miss it,
you will have to reboot the system again.

When you boot on the CD, follow the prompts:

Press any key to boot from CD...

The Windows Setup... will proceed.

Press 'R' to enter the Recovery Console.

Select the installation you want to access (usually 1: C:\WINDOWS)

You may be asked to enter the Administrator password (usually empty).

You should be in the C:\WINDOWS folder. This is the same as the C:
\WINDOWS folder you see in explorer.

RC allows basic file commands - copy, rename, replace, delete, cd,
chkdsk, fixboot, fixmbr, etc.

From the command prompt window run the chkdsk command on the drive
where Windows is installed to try to repair any problems on the
afflicted drive.

Running chkdsk is fine to run even if it doesn't find any problems.

Assuming your boot drive is C, run the following command:

chkdsk C: /r

Let chkdsk finish and correct any problems it might find. It may take
a long time to complete or appear to be 'stuck'. Be patient. If the
HDD light is still flashing, it is doing something. Keep an eye on
the percentage amount to be sure it is still making progress.

Remove the CD and type 'exit' to leave the RC and restart the
computer.

You do not have to adjust the BIOS again to boot on the HDD since the
CD will not be present.

paul3200

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Nov 11, 2009, 4:43:01 PM11/11/09
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Jose

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Nov 11, 2009, 5:28:25 PM11/11/09
to
On Nov 11, 4:43 pm, paul3200 <p7...@yahoo.co.uk> wrote:
> the disk did not come with the laptop but with an earlier post on XP
> newsgroups it told me how to acquire one
> (http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?...)

Why don't you just make a bootable XP Recovery Console CD and fix it?

Paul

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Nov 11, 2009, 8:29:23 PM11/11/09
to

The file in question is one of the registry files.

This procedure consists of two parts. The first part, attempts to use a
relatively empty "fresh" set of registry files. The purpose of using
those files, is so you can convince the computer to boot again.
The second step involves using System Restore. System Restore is a
feature built into WinXP, that can return things in the system folder
to the state they were in a few days ago. The registry files included
in such a snapshot, would be a very close match to the proper registry
files. Whereas the "fresh" ones, from the first step, aren't even close
to containing all your preferences and so on.

http://support.microsoft.com/kb/307545

So by using a two step process, first step with "fresh but empty" registry
files, the second using registry files recovered via System Restore, you
get a working computer again.

Now, the next question, is how can you move files around, as shown in
the procedure ? (Note - I didn't quote all the steps, to save space.)

copy c:\windows\system32\config\system c:\windows\tmp\system.bak
...
delete c:\windows\system32\config\system
...
copy c:\windows\repair\system c:\windows\system32\config\system

You need some kind of boot media, which is capable of accessing a
FAT32 or NTFS formatted C: drive. I use a Linux LiveCD for that,
there are tools like BartPE, UBCD, and others, that give you access.
There is even an MSDOS floppy, with NTFS4DOS installed, which may
give you access. If you don't have any working Windows Recovery
Console to work with, you can always do the equivalent of the steps
needed, from another environment.

Your problem is likely more extensive than what shows on the surface,
and it could be that some of the other answers you're getting,
are trying to attack those (unknown) problems for you. But if
the only thing broken was just the registry, you don't have to
reinstall to fix that.

In the KB307545 procedure, the System Restore step is important. If,
for some reason, System Restore was disabled or the contents were
invalid and refused to restore, then you wouldn't have any archived
copies of a good set of registry files to work with. The "fresh and
empty" ones would be a poor substitute. So if your System Restore is
disabled, you'll need to do something more destructive to fully recover.

Paul

paul3200

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Nov 12, 2009, 12:09:01 PM11/12/09
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"Jose" wrote:

> .
>

when i tried this with the bootable disk i got it dont work
i think it may be because it has an external disk drive

Doum

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Nov 12, 2009, 1:11:06 PM11/12/09
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=?Utf-8?B?cGF1bDMyMDA=?= <p7...@yahoo.co.uk> �crivait
news:155783C5-4FBE-4772...@microsoft.com:

To create the recovery disks, your computer must be working. On my Acer
TravelMate, there's an application called eRecovery to do that.

or...

On my TravelMate if I press the keys Alt and F10 at the same time when I
turn on the computer before Windows start (while you see the Acer splash
screen) it brings me to a menu where I can bring back the computer like
it was when I took it out of the box brand new, be aware that this
operation is destructive and you will lose all personnal data and
programs you added yourself on the "C drive"; if you put your data
somewhere else (like partition D), you won't lose it.

Once your computer is restored like new, you run eRecovery and create
your "recovery disks". The version I had with mine even allowed me to
make an "image" of my C drive with all my programs and data.

See your manual for more details.

HTH

paul3200

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Nov 13, 2009, 11:31:02 AM11/13/09
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hi i have been able to get a WinXP disk and when i try to install/use the
recovery console it starts to run then it goes to a error message

"A problem has been detected and windows has been shut down to prevent
damage to your computer.

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

check for viruses on your computer. remove any newly installed
hard drives or hard drive controllers. check your hard drive
to make sure it is properly configured and terminated.
run CHKDSK /F to check for hard drive corruption, and then
restart your computer.

Technical information:
*** STOP: 0x0000007B (0xF7AFA63C, 0xC0000034, 0x0000000, 0x0000000)

paul3200

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Nov 13, 2009, 12:43:04 PM11/13/09
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Jose

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Nov 13, 2009, 12:57:56 PM11/13/09
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On Nov 13, 12:43 pm, paul3200 <p7...@yahoo.co.uk> wrote:
> here is a link to the post that has seemed to have been deleted
> I STILL NEED HELP
> PLEASE :-)http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?...

Notice below the messages that appear and proper responses when a
bootable XP installation CD (or a hand made Recovery Console CD) is
applied to a system. Is this what you see?

One does not "install" the Recovery Console by booting on an XP
installation CD.

If there is any doubt about your having an bootable XP installation
CD, make a bootable Recovery Console CD yourself and there will be no
question.

PA Bear [MS MVP]

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Nov 13, 2009, 7:06:29 PM11/13/09
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http://aumha.org/a/stop.php#0x7e

TIP: *Always* quote the entire post to which you're replying!

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