Windows XP Hangs on Shutdown

[mandobrit]

I have recently experienced a problem when I shut down my
computer. When Windows XP gets to the blue "Saving your
settings" screen the system hangs. Pressing CTRL-ALT-DEL
has no effect, although the mouse still works.
Although it doesn't happen all the time, it becomes
annoying when the computer has to do a scan disk
integrity check when I reboot.

Does anyone have any idea what is causing this?

[Gerry Cornell]

Do you regularly apply the latest Windows updates for XP?

Otherwise I would look in Event Viewer at the logged errors.

1. To open Event Viewer, click Start, click Control Panel, double-click Administrative Tools, double-click Event Viewer and select System for system errors or Application for application errors. Look for Error in the Type column and double click on Error to reveal a Description of the error. This can be copied by using Clipboard Viewer (see later).

2. Part of the Description of the error will include a link, which you should double click for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", which if double clicked takes you to the Knowledge Base Article containing a suggested solution.

There always seems to be a step 2 but not always a step 3.

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and double click on the error you want to copy. In the window which appears is a button resembling two pages. Double click the button and close Event Viewer. Now start your message ( email )and do a paste into the body of the message. This will paste the info from the Event Viewer Error Report complete with links into the message. Make sure this is the first paste after exiting from Event Viewer. It can be helpful to place a shortcut to Event Viewer on your Desktop.

Download Adaware from http://www.lavasoftusa.com/support/download/ and use it to remove parasites.

How good is your housekeeping?

1. In Outlook Express empty your Deleted Items folder.

2. In Outlook Express run File, Folder, Compact All whilst OFFLINE.

3. Remove Temporary Internet Files by selecting Start, Control Panel, Internet Options, General tab, Delete Files and check box for "Delete all offline content".

4. Empty Recycle Bin.

5. Run Disk Defragmenter.

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Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
gc...@yesit.co.uk
Stourport, Worcs, England
Enquire, plan and execute.
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"mandobrit" <hor...@shaw.ca> wrote in message news:06e901c31b66$11aa8d70$a501...@phx.gbl...