Regards
Paula
Was there any new software installed on this system?
If the error occurred after the installation of a new or updated device
driver, system service, or third-party application, the new software should
be removed or disabled. Contact the manufacturer of the software about a
possible update.
If the error occurs during system startup, restart your computer, and press
F8 at the character-based menu that displays the operating system choices
(just before the Windows "splash" screen) . At the resulting Windows
Advanced Options menu, choose the Last Known Good Configuration option. This
option is most effective when only one driver or service is added at a time.
If this does not resolve the error, try manually removing the offending
software. If the system partition is formatted with file allocation table
(FAT), use an MS-DOS startup disk to gain access to the computer's hard
disk. If the system partition is formatted with NTFS file system, you might
be able to use Safe Mode to rename or delete the faulty software. If the
faulty software is used as part of the system startup process in Safe Mode,
you need to start the computer using the Recovery Console in order to access
the file. If a newly installed piece if hardware is suspected, remove it to
see if this resolves the issue.
--
Patrick Maninger
Microsoft Corp - Window Core OS Team
The opinions expressed here are my own given without warranty or support and
do not necessarily reflect the opinion of Microsoft Corporation. Please post
your response to the newsgroup.
"Paula" <pir...@gonet.co.za> wrote in message
news:058601c2d83f$75ce2a60$a001...@phx.gbl...