Use something like Belarc Advisor (if their com0puter is running) and get
the CD Key off it.
Find the exact type of CD used originally - burn a copy and use it with
their number to install.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
Or, like many consumers, toss the parts away figuring they won't need
them, or bury them somewhere within the mess in their home that they
can no longer find it, or they know they never had a legit copy and
now feign ignorance.
How do you know that the installation or recovery image wasn't in a
hidden partition? Or that it was in a hidden partition that your
in-laws chose to wipe out and use for another partition or merge into
an existing partition? Not all jobbers provide a CD. It might've
been on the hard disk.
> He is not available to contact. What can I do other
> than visit Best Buy and buy a copy?
Visit newegg.com and buy a retail OEM copy. Then make a backup copy
(it isn't copy protected) with the product key written on the backup
CD and store it somewhere that your in-laws can't lose it without
deliberately doing so.
Shenan Stanley wrote:
> Use something like Belarc Advisor (if their com0puter is running)
> and get the CD Key off it.
> Find the exact type of CD used originally - burn a copy and use it
> with their number to install.
Limu Man wrote:
> where do I find the cd?
Friends, neighbors, work, family...
What you have to understand about the Windows XP installation media is that
it contains (by default) nothing matching it up with the Product Key
originally used to install it.
What that does for the users is allow them to use the same type of CD from
anywhere...
- OEM, RETAIL, UPGRADE or VOLUME License
- HOME, PROFESSIONAL, MEDIA CENTER, TABLET or X64...
You just have to know with which (from each of the above categories) matches
what is installed and *if* you can find a CD to match that - you can use it
with the product key you have gotten from the PC using something like Belarc
Advisor.
who knows if the o.s. on your
system is genuine and not pirated.
perhaps, the technician
installed a backup on the
harddisk. perhaps, the tech
did provide disks originally.
in any case, if the technician
did or did not provide any cd's
then you should simply go to
the store and buy windows.
on the other hand, you are
stating that you need to format
and reinstall the o.s.
however you may not need to do
this and the o.s. can simply be
repaired instead of being reinstalled.
--
db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸.
><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>
.
"Limu Man" <Limu M...@discussions.microsoft.com> wrote in message
news:189B5977-3708-4144...@microsoft.com...
If you dont have access to a valied cd then you will have to but one
One always need the CD for the OS you want to use. Get one.
< < Rino > > wrote:
> What You Should Know:
> Selling any PC without their accompanied O.S. CD
> is not legal.
<snip>
Rino,
What you should know is that the blanket statement you have given is in
fact - false.
A computer does not even have to have an OS installed. If it is a _NEW_ PC
and the user buys it from a retailer and it has Windows installed - yes,
they must give you a method to 'restore' the machine to the state which you
originally purchased it (at least in some places - that may not be true in
all places.)
"< < Rino > >" <noe...@email.com> wrote in message news:u0%23fwZUZ...@TK2MSFTNGP04.phx.gbl...
Sadly, that's completely untrue.
Legally, the OEM has met it's contractual obligation to Microsoft by
providing a means of returning the PC to its ex-factory state, whether
it's a Recovery CD or a Recovery Partition. They are not legally
obliged to provide a true installation CD as part of the sale.
Reputable, customer-service aware OEMs, like Dell and Gateway, do
provide a full OEM installation CD, that does permit custom
installations and repairs. However, many uncaring OEMs, such as
eMachines, Compaq, HP, and Sony, in an effort to save pennies and reduce
their support costs by having to hire support people that need only say
"Boot from the Recovery CD to return your PC to its original condition,"
provide only a CD bearing a disk image of the hard drive as it left the
factory.
Essentially, it boils down to "You get what you pay for."
--
Bruce Chambers
Help us help you:
http://www.catb.org/~esr/faqs/smart-questions.html
http://support.microsoft.com/default.aspx/kb/555375
They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin
Many people would rather die than think; in fact, most do. ~Bertrand Russell
The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
"Bruce Chambers" <bcha...@cable0ne.n3t> wrote in message news:%23aKIs9b...@TK2MSFTNGP06.phx.gbl...
Bruce Chambers wrote:
> Sadly, that's completely untrue.
>
> Legally, the OEM has met it's contractual obligation to Microsoft
> by providing a means of returning the PC to its ex-factory state,
> whether it's a Recovery CD or a Recovery Partition. They are not
> legally obliged to provide a true installation CD as part of the
> sale. Reputable, customer-service aware OEMs, like Dell and
> Gateway, do provide a full OEM installation CD, that does permit
> custom installations and repairs. However, many uncaring OEMs,
> such as eMachines, Compaq, HP, and Sony, in an effort to save
> pennies and reduce their support costs by having to hire support
> people that need only say "Boot from the Recovery CD to return
> your PC to its original condition," provide only a CD bearing a
> disk image of the hard drive as it left the factory.
> Essentially, it boils down to "You get what you pay for."
< < Rino > > wrote:
> http://blogs.msdn.com/mssmallbiz/archive/2005/06/06/425681.aspx
> http://www.techtree.com/techtree/jsp/article.jsp?article_id=48635&cat_id=517
> http://ask.metafilter.com/52641/I-dont-want-to-pay-Bill-Gates-twice
> http://forums.pcper.com/showthread.php?p=4197613
> http://www.edbott.com/weblog/?p=975
> http://www.microsoft.com/technet/community/chats/trans/sysbuild/tn_sb_050214.mspx
Rino,
I don't know what your links are supposed to point out...
Your blanket statement is still false. If you want to change it so it is
not so 'all encompassing', you might be able to make it true.
You stated:
"Selling any PC without their accompanied O.S. CD is not legal."
- you don't have to sell a computer *with* an OS.
- it doesn't have to be a Windows based OS if any is included.
- not all countries have ther same laws.
- An individual (non-business) selling a used computer is not bound by the
same 'rules' as a business selling new.
etc...