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No Desktop Blank Desktop after logging into windows xp sp2 - HELP!

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TC

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Jan 12, 2005, 3:43:04 PM1/12/05
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HELP! Have you ever seen this before?

My computer worked well until a few days ago. Now I only get a blank screen.

After I boot the system and login, the screen goes blank. There is no
desktop, no icons or taskbar. I can't right-click, but I can use Ctrl+Alt+Del
to get to the Task Manager.

This is the deal:
- No icons or taskbar after logging in to Windows.
- Desktop is blank and right-click does not work.
- Ctl-Alt-Delete to initiate Task Manager
- Can't start Explorer.exe (it isn't and will not run)
- System Restore doesn't work

I've used f8 to try and troubleshoot and nothing there works. The Safe Mode
only displays black screen with the words "Safe Mode" in every 4 corners of
screen. That screen is blank also.

I haven't installed any new software and I do have Virus software running.
My computer was working fine until this happened.

Any ideas on what to do next...I don't want to reformat unless there is no
other option...I'd lose a lot of information!

Thanks in advance,
TC


Kelly

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Jan 13, 2005, 2:41:01 AM1/13/05
to
Hi,

This generally has to do with display drivers. If you recently ran MS
updates or similar, try a rollback via the Device Manager. If not/ or
either:

Restore Taskbar and Desktop to Default Functionality (Line 164)
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com


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Steevo

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Jan 13, 2005, 3:16:16 AM1/13/05
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How is supposed to roll back a driver when he cannot even get explorer
to run?

@ TC


Insert your Windows XP disk and boot to it, do a repair install and
your files will be fine. You WILL however have to perform all the
critical updates to XP again as it will wipe them out.


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Steevo
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Kelly

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Jan 13, 2005, 3:33:08 AM1/13/05
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Like so: Ctrl/Alt/Delete - File/New Task Run - devmgmt.msc

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com


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