Thanks In Advance
Steven Connor
Thanks for using Microsoft News Group!
I suggest you remove the .cab files from the Packagestore folder, and then
rebuild the original Help and Support Center:
a. Click Start, click Run, type cmd to open a command prompt. Type the
following commands:
net stop helpsvc
cd /d C:\Windows\pchealth\helpctr
rd packagestore /s /q
cd binaries
start /w helpsvc /svchost netsvcs /regserver /install
b. Run Taskmgr.exe to launch Task Manager. If any of the following
processes are running, stop them:
helpsvc.exe
helphost.exe
helpctr.exe
c. At the command prompt, type: net start helpsvc
If the problem remains, I suggest you perform an In-Place Upgrade:
315341.KB.ZH-CN How to Perform an In-Place Upgrade (Reinstallation) of
Windows XP
http://support.microsoft.com/default.aspx?scid=KB;ZH-CN;315341
Have a nice week!
Pearson Peng,
Microsoft Online Support
Get Secure! - <www.microsoft.com/security>
This posting is provided "AS IS" with no warranties, and confers no rights.
Steven
"Pearson Peng" <pear...@online.microsoft.com> wrote in message
news:tapQ57FN...@cpmsftngxa06.phx.gbl...
Thank you for your update and I am glad to hear the news.