no dvd sound

sehendrick

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Dec 30, 2006, 10:35:00 PM12/30/06

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I have sound for everything on my computer except when I play a dvd. Have not
uninstalled anything. I have a dell dimension E520, microsoft windows xp
version 2002.

Shenan Stanley

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Dec 30, 2006, 10:39:19 PM12/30/06

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What application are you using to play DVDs?
What *version* of WIndows XP do you have?
(Windows XP Home Edition, Windows XP Professional Edition, Windows XP Media
Center Edition...)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

sehendrick

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Dec 30, 2006, 10:52:01 PM12/30/06

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I have windows xp home edition, I tried playing the dvd on windows media
player, played fine just no sound. Tried playing on Cine Player would not
play at all.

Shenan Stanley

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Jan 4, 2007, 4:10:03 AM1/4/07

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sehendrick wrote:
> I have sound for everything on my computer except when I play a
> dvd. Have not uninstalled anything. I have a dell dimension E520,
> microsoft windows xp version 2002.

Shenan Stanley wrote:
> What application are you using to play DVDs?
> What *version* of WIndows XP do you have?
> (Windows XP Home Edition, Windows XP Professional Edition, Windows
> XP Media Center Edition...)

sehendrick wrote:
> I have windows xp home edition, I tried playing the dvd on windows
> media player, played fine just no sound. Tried playing on Cine
> Player would not play at all.

What version of Media Player?

If 11, try uninstalling it and reverting back to 10.
If 10, try re-installing 'CinePlayer'.

sehendrick

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Jan 4, 2007, 11:05:01 AM1/4/07

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I contacted dell and they fixed the problem very efficiently. They have a
download for dell users that took about 5 minutes and now everything works
great! Thanks anyway Shenan.

Shenan Stanley

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Jan 4, 2007, 11:48:43 AM1/4/07

to

sehendrick wrote:
> I have sound for everything on my computer except when I play a
> dvd. Have not uninstalled anything. I have a dell dimension E520,
> microsoft windows xp version 2002.

Shenan Stanley wrote:
> What application are you using to play DVDs?
> What *version* of WIndows XP do you have?
> (Windows XP Home Edition, Windows XP Professional Edition, Windows
> XP Media Center Edition...)

sehendrick wrote:
> I have windows xp home edition, I tried playing the dvd on windows
> media player, played fine just no sound. Tried playing on Cine
> Player would not play at all.

Shenan Stanley wrote:
> What version of Media Player?
>
> If 11, try uninstalling it and reverting back to 10.
> If 10, try re-installing 'CinePlayer'.

sehendrick wrote:
> I contacted dell and they fixed the problem very efficiently. They
> have a download for dell users that took about 5 minutes and now
> everything works great! Thanks anyway Shenan.

I am happy they got it fixed for you.
If you do not mind - can you point me to the patch they told you to
download?
Also - if you do not mind - are you running Media Player 11 and/or Internet
Explorer 7.0?

I ask the former in case anyone else searches and gets to this thread
through something like google groups and I ask the latter for my own
curiosity as to what might have caused the issue - because previously I have
personally ran into Dell systems where certain things were dying because of
Media Player 11.

Entire Thread:
http://groups.google.com/group/microsoft.public.windowsxp.basics/browse_thread/thread/abab34aff2434421/7089dbe0a487bdda?tvc=2&q=#7089dbe0a487bdda

sehendrick

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Jan 4, 2007, 2:42:00 PM1/4/07

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The patch number for the download is R142470, I have Media Player 10 and
Internet Explorer 6.0. I hope that helps everyone else with this problem.
The download fixed Cineplayer and WMP.

Shenan Stanley

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Jan 4, 2007, 3:24:52 PM1/4/07

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<thread snipped and edited>
Want to see the entire thread?

http://groups.google.com/group/microsoft.public.windowsxp.basics/browse_thread/thread/abab34aff2434421/7089dbe0a487bdda?tvc=2&q=#7089dbe0a487bdda

sehendrick wrote:
> I have sound for everything on my computer except when I play a
> dvd.
>

> I have windows xp home edition, I tried playing the dvd on windows
> media player, played fine just no sound. Tried playing on Cine

> Player would not play at all. I have a dell dimension E520.

>
> I contacted dell and they fixed the problem very efficiently.
> They have a download for dell users that took about 5 minutes and
> now everything works great!
>

> The patch number for the download is R142470, I have Media Player
> 10 and Internet Explorer 6.0. I hope that helps everyone else with
> this problem. The download fixed Cineplayer and WMP.

Thanks for letting us know how it got fixed, sehendrick!

z2002...@yahoo.com

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Jan 7, 2007, 1:51:41 AM1/7/07

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> sehendrick wrote:
> > I have sound for everything on my computer except when I play a
> > dvd.

I struggled with this problem for a few hours and found that installing
codecs from http://ac3filter.net/ worked. Several others I tried didn't
work.