window xp sp3 intalling

[microfish]

When I installed the window xp sp3 today, it alway failed due to the problem:
ntkrnlpa.exe is used or opened. but I checked many times that there is not a
program called ntkrnlpa.exe is running. How should I do to undate to sp3?
thanks in advance!

[PA Bear [MS MVP]]

DId you install SP3 via Windows Update or manually? Was the machine running
WinXP SP1 or WinXP SP2 before SP3 was installed?

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

[microfish]

Thanks for your answer.

I install SP3 via windows Update. And my laptop was running WinXP sp2 before
sp3 was installed.

After reading the prerequisites for a successful installation sp3 in the
website advised by you, I disabled and even uninstalled my anti-viruls
software before installing sp3.But the intallation still failed owning to the
same reason:Another program has opened or used the file
c:\windows\system32\ntkrnlpa.exe.

I am helpless.

[PA Bear [MS MVP]]

Please post the complete (verbatim) error message.

Do you have a third-party program installed that customizes the graphics
that are displayed when your computer starts (e.g., BootXP; LogonUI Boot
Randomizer)?

Have you availed yourself of the free, unlimited support?
--
~PA Bear

<paste>

PA Bear [MS MVP] wrote:
> DId you install SP3 via Windows Update or manually? Was the machine
> running
> WinXP SP1 or WinXP SP2 before SP3 was installed?
>
> WinXP SP3 - Read all prerequisites for a successful installation
> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx
>
> Steps to take before you install WinXP SP3
> http://support.microsoft.com/kb/950717
>
> How to troubleshoot an unsuccessful installation of WinXP SP3
> http://support.microsoft.com/kb/950718
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada.
>
> • US:
> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
>
> • CA:
> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
>
> • UK:
> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
>
> • AU:
> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
>
> • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
> Windows XP | select Windows XP Service Pack 3
>

[microfish]

Thanks your answer !

I successfully installed the sp3 today by the help of
http://forums.microsoft.com/technet/ShowPost.aspx?postid=3357314&isthread=false&siteid=17

Thanks your answer again!

[PA Bear [MS MVP]]

YW