Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Is there a known issue with IE8 causing slow desktop paint/redraw?

18 views
Skip to first unread message

bargz

unread,
May 16, 2009, 9:30:04 AM5/16/09
to
I have Windows XP SP3, and I decided to install Internet Explorer 8 last
week. It installed fine, and I used it for a week, but my desktop UI speed
had become NOTICEABLY sluggish: when I move windows around, there would be a
white "lag" behind them, similar to turning on "mouse trails" for your
cursor. It acted like I had disabled video acceleration. Also, YouTube
videos were jittery and my CPU utilization was very high while watching.

Thinking it may have been outdated NVidia drivers, I downloaded and
installed the latest release from NVidia's web site, but the situation did
not improve.

I've searched the web and the newsgroups and cannot find anyone with a
similar problem; I found some people complained about sluggish WEB PAGES with
IE8, but my issue is not that web pages are slow to load, but specifically
it's a problem with my GUI rendering speed.

Anyway, this morning I uninstalled IE8, rebooted, and now my GUI speed is
back to normal (fast) -- I can move windows around without trails -- so it is
obviously something with Internet Explorer 8.

My system specs:
Dell 400SC
Pentium-4 HT 2.8GHz single core
3 GB memory
NVidia GeForce 7600 GS 512MB AGP 8X, driver version 185.85
Dual LCD monitors
Windows XP SP3 with all high-priority updates

Thoughts? Anyone?


Steve Hebert

unread,
May 16, 2009, 10:39:58 AM5/16/09
to
I haven't heard of this particular situation, but there are interactions
between IE8 and desktop GUI theme management software. Are you using
windows blinds or other theme management software? Have you in some way
modified the standard windows display themes?

Steve


"bargz" <ba...@discussions.microsoft.com> wrote in message
news:C300BFF2-8139-4055...@microsoft.com...

PA Bear [MS MVP]

unread,
May 16, 2009, 10:35:23 AM5/16/09
to
I have not seen any other posts (or posted bugs) about such behavior.

No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043

My personal recommendations include:

=> Install IE8 manually, not via Windows Update/Automatic Updates!!

=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.

=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.

=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.

=> Create a Restore Point manually before installing IE8. [Do NOT use
System Restore to remove/uninstall IE8; instead, see
http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
reinstalling IE8 per these recommendations. Norton users will need to see
http://bertk.mvps.org/html/symantecdoc1.html.]

=> Reboot twice after installing or uninstalling IE8.

=> For best chance of success with IE8, make certain that your anti-virus
application, any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you decide
install it.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

rob^_^

unread,
May 16, 2009, 4:59:50 PM5/16/09
to
Hi Barg,

See this blog post.

http://blogs.msdn.com/tonyschr/archive/2005/05/25/desktop-heap-limitations.aspx

Regards.

"bargz" <ba...@discussions.microsoft.com> wrote in message
news:C300BFF2-8139-4055...@microsoft.com...

JimB

unread,
May 16, 2009, 9:29:02 PM5/16/09
to
I am using Windows XP, SP3
--
JimB

Anteaus

unread,
May 17, 2009, 3:39:05 AM5/17/09
to
Also makes me wonder if you have the Active Desktop on turned on.
('View my desktop as a webpage..' in display settings)
This always gives rise to issues, has done since IE4.

PA Bear [MS MVP]

unread,
May 17, 2009, 11:22:59 AM5/17/09
to
[Active Desktop is disabled in IE7 and IE8.]

Anteaus wrote:
> Also makes me wonder if you have the Active Desktop on turned on.
> ('View my desktop as a webpage..' in display settings)
> This always gives rise to issues, has done since IE4.
>
> "JimB" wrote:
>> I am using Windows XP, SP3
>>

Arfur

unread,
May 28, 2009, 6:28:01 PM5/28/09
to

I'm seeing exactly the same problem as Bargz describes, namely a slowdown of
the desktop background with white lag. It started when I upgraded to IE8 but
my story gets a bit sadder...

At first I didn't realise it was IE8 but I did notice that the white lag
cleared up if I were to stop the explorer.exe process. When I restarted
explorer.exe then the white lag returned. I decided that there might be a
registry corruption causing explorer to slow things down so I did a system
restore to the previous week and then everything then seemed ok.

The following day I noticed that IE8 was no longer working and then I
realised that the restore had restored me to before I installed IE8. So I
reinstalled IE8 and to my dismay the white lag returned.
So next I decided to can IE8 and roll back to IE7. I uninstalled IE8 and
installed IE7 but to my further dismay IE7 refuses to run - it just drops
back to the desktop.
So now my choices are to have IE8 with a slowdown or to move over to Firefox
(which I'm currently using but it keeps locking me up so i want it
uninstalled asap).

Help!

another clue - with IE8 installed then I can't change the background without
a restart. The old background remains on the desktop even after I've changed
it in the display properties window.

My specs are:
Fijitsu siemens Pentium 4 HT 3.6 GHz
2 GB memory
NVidia GeForce 7950 driver version 182.08


Windows XP SP3 with all high-priority updates

Intersting that Bargz also has Pentium HT chip?

any advice appreciated...

---------

Twayne

unread,
May 28, 2009, 11:12:46 PM5/28/09
to
Interesting: I have almost the same story here this evening. IE8 came
up as an update with dotNET 3.5 so I figured what the hell, give it a
try. Did an incremental backup, stored a system state, and let 'er rip.
"Rip" is right. It took forever to install (over an hour) and the whole
machine dropped to its knees w/r to speed.
Several Restarts & a Cold Boot later I'd have enough and dropped back
to the drive image just prior to those updates. Everything's back to
nifty now and I've told update to never offer those to me again. The
dotNET never did get installed.
I've heard rumors that if you download ie separately it's OK but for
now I think I'll live with 7 and let 8 ripen for a long while more. The
whole thing was a PITA, like most of microsoft's efforts lately. Soon's
I get all the drivers I need, MS is gone, gone, gone! XP is the only
tie I have left and I can't wait to disconnect from it. Everything else
has been replaced except VB which I no longer use. I'm running low on
Vaseline!

Twayne`

hdonthecheap

unread,
Jun 2, 2009, 8:21:01 PM6/2/09
to
I have exactly this slow painting problem -- and have researched this all over.

The only common thread in all these posts is "NVidia GeForce".

My two computers have NVidia GeForce cards, I have slow painting problem
with IE8. I remove IE8, painting problem gone.

Other people without NVidia GeForce cards do not report this problem --
generally speaking. Nothing posted on NVidia forums about it ...

Just a guess.

VzzBxx

unread,
Jun 3, 2009, 12:37:48 PM6/3/09
to
The common item I picked up on was "Pentium-4 HT", think it might be a
logical processor issue?

What processor type have you got?

"hdonthecheap" <hdonth...@discussions.microsoft.com> wrote in message
news:BE29EFBE-AF60-4DEA...@microsoft.com...

Harry Johnston [MVP]

unread,
Jun 3, 2009, 6:13:49 PM6/3/09
to
VzzBxx wrote:

> The common item I picked up on was "Pentium-4 HT", think it might be a
> logical processor issue?

If the HT stands for hyperthreading, perhaps you could try disabling
hyperthreading (there is usually a BIOS option to do this) and see if it makes
any difference?

Harry.

John

unread,
Jun 3, 2009, 10:46:52 PM6/3/09
to
I have WindowsXP Home SP3 and also nVidia GeForce. I recently tried IE8
with the result of a slowdown in speed particularly my Outlook Express. I
didn't realize it could be due to nVidia GeForce, however I have since
uninstalled IE8 and all is OK again.


"hdonthecheap" <hdonth...@discussions.microsoft.com> wrote in message
news:BE29EFBE-AF60-4DEA...@microsoft.com...

hdonthecheap

unread,
Jun 4, 2009, 9:06:01 AM6/4/09
to
yes, one computer is an older Dell 8400 with p4 HT 3.2 ghz but the other
computer is newer lenovo with intel core-2 6700 2.66ghz. The p4 has gef
6800 and the ibm has gfe 7300le nvidia cards. CPU architectures are pretty
different between machines.

BTW, slow paint is one problem, broken desktop is the other. You cannot
change desktop images after ie8 install on both machines. I do not think
people realize IE8 problem immediately because there maybe a long time
between installation and when they try to change their desktop background.

I came up with this theory by reading peoples hardware configurations that
experienced the problem. Everything was different between postings except
Nvidia gef cards. Some MS tech with tools could shed light on this theory
but I'm not going to spend the time. Can live without ie8 until I get a new
computer with win7 on it.

Like I said, just a guess.

Unknown

unread,
Jun 4, 2009, 10:53:35 AM6/4/09
to
FYI----I have exactly the same configuration I.E. XP Home, SP3. and Nvidia
GeForce. I installed IE8 when announced and
have had NO slowdown whatsoever. I would suggest you investigate your virus
programs for the cause of the slowdown.
"John" <John@nomail> wrote in message
news:%23w66I7L...@TK2MSFTNGP03.phx.gbl...

VzzBxx

unread,
Jun 4, 2009, 12:07:50 PM6/4/09
to
Thanks for the tip, I hadn't thought to try that.
Unfortunately the slow paint is still there with hyperthreading disabled. I
tried twiddling with some of the process affinities as well but no joy.
And for the record it's not the virus checker.

However if I temporarily kill the explore.exe process then the problem
clears up. Obviously this isn't even a workaround never mind a cure. :(


"Harry Johnston [MVP]" <ha...@scms.waikato.ac.nz> wrote in message
news:Od8sSiJ5...@TK2MSFTNGP06.phx.gbl...

gjpc

unread,
Jun 27, 2009, 8:17:01 PM6/27/09
to
Yes there is definitely an issue here. A very severe issue. I installed IE8
this morning when update informed me that it was downloaded and ready for
install. After the mandatory reboot, I noticed paint was extremely slow. My
test for paint is to open a empty notepad, grab it by the task bar and shake
the bejeezus out of it. On my pre IE8 system this was rock solid, it just
moved around the screen as fast as I could shake it. On the post IE8 system,
had trails across all 5100 pixels of my 1600 pixel high horizontally spanned
desktop.

My next step was to roll back, of course. I went back to my Wednesday
restore point, just to be safe. I was relieved to see that my desktop was
back to its normal paint speed, notepad dances with the cursor.

But wait, there's more!

IE does not work. Though it is not my primary browser, I use it for silly
stuff, like windows update, Netflix DRM viewing, stuff like that. When ever I
tried to light up a IE based task IE took a dive, and get this, It does not
even give a fialed app dialog box. NOOOOOOO, it just goes away.

So I found this thread. PA Bear says, use the remove function to uninstall
IE8, NOT the restore point. So I oh boy, how am I not going to wind up not
doing a sysgen? OK, re-install IE8. Yup the slow down is back. BTW I use
active desktop for a bunch of monitoring web pages, so just for haha's I
disable all the active desktop. Hey its faster, I dunno if it is as fast as
pre IE8 but now I want my old machine back. So I do the IE8 uninstall and
again the mandatory re-boot.

RATS! IE7 is still not working. No IE7 no Windows update.

ANYONE have an idea how to get IE7 back?


PA Bear [MS MVP]

unread,
Jun 27, 2009, 8:23:53 PM6/27/09
to
To avoid confusion, please begin a new thread in IE General newsgroups about
your specific problems. State your IE version and full Windows version
(e.g., WinXP SP3; Vista SP2) in your first post. Thank you.
--
~PA Bear

Leonard Grey

unread,
Jun 27, 2009, 8:25:57 PM6/27/09
to
"...I went back to my Wednesday restore point..."

Wrong. Should have followed Microsoft's published instructions for
removing IE 8. Now you have a mess on your hands.
---
Leonard Grey
Errare humanum est

gjpc

unread,
Jun 28, 2009, 10:16:01 AM6/28/09
to
Yea, yea yea leo, ever notice that there is no remove for IE7? Why should
there have been one for IE8?

Peter Foldes

unread,
Jun 28, 2009, 10:52:21 AM6/28/09
to
How to uninstall IE8
http://support.microsoft.com/kb/957700/
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"gjpc" <gj...@discussions.microsoft.com> wrote in message
news:CABBEBF6-6A11-4983...@microsoft.com...

Duranleau@discussions.microsoft.com Carl Duranleau

unread,
Jun 29, 2009, 7:42:01 PM6/29/09
to
I have exactly the same problem here. I got IE8 installed, and then noticed a
very slow desktop painting. I've done exactly the same test as gjpc by moving
a notepad window over the desktop. The redraw in so slow!!!. I then removed
IE8 with the correct uninstall procedure and everything was back to normal. I
then reinstall IE8 because IE7 suffers from an annoying bug making it to
freeze without being able to close it when vieweing some pages with
JavaScript (I got this issue with 3 PCs using IE7). But, again, my desktop is
very slow to repaint. It looks like IE8 adds a layer over the desktop adding
another useless heavy feature. I just done the last Windows Update on IE8
pushing it to release 8.0.6001.18702. The result isn't better because now I
lost my backgound image when I lock the system with WND+L. What a weird idea
to add a layer over the desktop. It looks like the same problem Windows 98
was having with Active Desktop making it very slow.

There must be a way to disable the buggy Active Desktop and get my PC back
to normal!?

Tim Meddick

unread,
Jun 29, 2009, 7:59:42 PM6/29/09
to
To disable Active Desktop from being 'enabled' :

Look at the following settings in the 'Group Policy Editor' ('Start
Menu' > 'Administrative Tools') :


'User configuration' > 'Administrative Templates' > 'Windows Components'
> 'Windows Explorer' > "Turn on Classic Shell."


...and both of the following :

'User configuration' > 'Administrative Templates' > 'Desktop' > 'Active
Desktop' > "Enable Active Desktop"


...and :


'User configuration' > 'Administrative Templates' > 'Desktop' > 'Active
Desktop' > "Disable Active Desktop"


(..but especially the first setting at the top).


==

Cheers, Tim Meddick, Peckham, London. :-)


"Carl Duranleau" <Carl Dura...@discussions.microsoft.com> wrote in
message news:40D4FF30-51E7-4612...@microsoft.com...

Shenan Stanley

unread,
Jun 29, 2009, 9:23:39 PM6/29/09
to

Just for the heck of it...

If in XP, just do this:

Start button --> RUN --> type in:

regsvr32 actxprxy.dll


--. Click OK.

Reboot.


If Vista, you need to open a command prompt as the administrator (run as
administrator) and run the following command:

regsvr32 actxprxy.dll

Reboot.

Help any?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


VzzBxx

unread,
Jul 1, 2009, 12:02:13 PM7/1/09
to

"Shenan Stanley" <newsh...@gmail.com> wrote in message
news:erZl4FS%23JHA...@TK2MSFTNGP03.phx.gbl...

This is fix for speeding up IE8 that I already saw at
http://www.edbott.com/weblog/?p=2443.
Bad news - it makes no difference to the desktop paint speed.(well for me
anyway using XP SP3 and IE8.0.6001.18702)


Jeff

unread,
Jul 6, 2009, 9:51:01 AM7/6/09
to

I have exactly the same problem, After uninstalling other updates I finally
uninstalled IE8
and the problem went away. So I guess I will not use IE8 because the
desktop was ridiculously slow!!! Good thing I have other browsers to use,
because if I had to use IE8 I would be quite aggravated!

I have 2.2 GH pentium
Radeon X800
2 GB ram
XP /SP3

The wierd thing is that I have a cheapy deapy laptop from walmart and it
doen't have the problem.

Navyguy

unread,
Jul 6, 2009, 11:12:37 AM7/6/09
to

Every time I log on here it seems people are having problems with IE8.
It seems like it's not compatible with existing programs or whatever ,
but it clearly seems to have some issues that need to be resolved yet
some seem to have no problem with it?


Robert

Shenan Stanley

unread,
Jul 6, 2009, 12:20:46 PM7/6/09
to

<snipped>

Navyguy wrote:
> Every time I log on here it seems people are having problems with
> IE8. It seems like it's not compatible with existing programs or
> whatever , but it clearly seems to have some issues that need to be
> resolved yet some seem to have no problem with it?

Yes.

Exactly the same as going to a hospital. Seems everywhere you look people
are having trouble with this or that, all those medical issues. Yet - if
you go to the supermarket - the medical problems you witness are much less
in number. ;-)

In other words - don't walk into a place setup for people complain and get
assistance with Microsoft updates/Windows XP issues and Internet Explorer
specific issues and then wonder why you you see people complaining about
Microsoft updates/Windows XP issues and Internet Explorer specific issues.
*grin*

I have had no show-stopping issues with Internet Explorer 8 to speak of. I
haven't even personally had the need to use the "Compatibility View"
feature. That's many different banking/credit card/financial sites, many
different academic sites, many different technical subscription and such
sites and so on.

Again - for those having 'issues' with IE8 concerning speed - I suggest:

If in XP, just do this:

Start button --> RUN --> type in:
regsvr32 actxprxy.dll

--> Click OK.

Navyguy

unread,
Jul 7, 2009, 6:21:25 AM7/7/09
to
On May 16, 7:35 am, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> I have not seen any other posts (or posted bugs) about such behavior.
>
> No-charge support for Internet Explorer 8 installation, set-up and usage
> (only) is available via the phone based on your locale through 31 December
> 2009. Customers must be running Windows XP or Windows Vista in a non-domain
> environment.
> => US & CA Residents: 1-866-234-6020
> => Other locales:https://support.microsoft.com/oas/default.aspx?&prid=13043
>
> My personal recommendations include:
>
> => Install IE8 manually, not via Windows Update/Automatic Updates!!
>
> => Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
> and third-party Windows Themes before installing IE8.
>
> => Close all open applications (i.e., anything with a taskbar icon) before
> installing or uninstalling IE8.
>
> => I would strongly recommend disabling your anti-virus application and any
> anti-spyware application's "system protections" (other than Defender's)
> before installing (or uninstalling) an IE upgrade.  If you're running a
> third-party firewall, I would recommend disabling it and then enabling the
> Windows Firewall before installing (or uninstalling) an IE upgrade.
>
> => Create a Restore Point manually before installing IE8.  [Do NOT use
> System Restore to remove/uninstall IE8; instead, seehttp://support.microsoft.com/kb/957700.  Then use the Restore Point prior to
> reinstalling IE8 per these recommendations.  Norton users will need to seehttp://bertk.mvps.org/html/symantecdoc1.html.]
>
> => Reboot twice after installing or uninstalling IE8.
>
> => For best chance of success with IE8, make certain that your anti-virus
> application, any anti-spyware applications (other than Defender), and your
> third-party firewall (if any) are supported in IE8 Final before you decide
> install it.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>


Question(s) if how do we make certain that are anti-virus, anti-
spyware are supported by IE8? Also since you recommend not downloading
it from Windows or Automatic updates where do you recommend?


Robert

Daave

unread,
Jul 7, 2009, 10:51:06 AM7/7/09
to

That's a good question. Ordinarily, you would check the documentation
that comes with each program. However, usually what you will find is
which *operating systems* (and service pack levels) are supported.
Googling is a good idea, though; this way, you will see, for instance,
that there is a conflict between Spybot Search & Destroy's Immunization
feature and IE8:

http://www.google.com/search?hl=en&q=spybot+ie8&aq=f&oq=&aqi=g2

> Also since you recommend not downloading
> it from Windows or Automatic updates where do you recommend?

Right here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=341c2ad5-8c3d-4347-8c03-08cdecd8852b&displaylang=en

The file name:

IE8-WindowsXP-x86-ENU.exe


Navyguy

unread,
Jul 7, 2009, 2:03:25 PM7/7/09
to
> http://www.microsoft.com/downloads/details.aspx?FamilyID=341c2ad5-8c3...
>
> The file name:
>
> IE8-WindowsXP-x86-ENU.exe- Hide quoted text -
>
> - Show quoted text -

So I cannot use Spybot with IE8? If so, that really sucks.

Robert

Navyguy

unread,
Jul 7, 2009, 2:08:11 PM7/7/09
to
> How To Ask Questions The Smart Wayhttp://www.catb.org/~esr/faqs/smart-questions.html- Hide quoted text -

>
> - Show quoted text -


You missed my point entirely, even in hospital's they have epidemics
which isn't the norm and that was my point. It seems IE8 has more than
it's share of issues.


Robert

Daave

unread,
Jul 7, 2009, 2:56:08 PM7/7/09
to

You can still run Spybot. But you won't be able to use its Immunization
feature because it conflicts with IE8's immunization feature.


PA Bear [MS MVP]

unread,
Jul 7, 2009, 3:15:10 PM7/7/09
to
If MS09-019/KB969897 is installed, you should be able to enable Spybot's
Immunizations without affecting IE8 performance.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Navyguy wrote:
<snip>

PA Bear [MS MVP]

unread,
Jul 7, 2009, 3:15:35 PM7/7/09
to
If MS09-019/KB969897 is installed, you should be able to enable Spybot's
Immunizations without affecting IE8 performance.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Daave wrote:
<snip>

Daave

unread,
Jul 7, 2009, 3:48:50 PM7/7/09
to
Great news! Thanks, Bear.

PA Bear [MS MVP] wrote:
> If MS09-019/KB969897 is installed, you should be able to enable
> Spybot's Immunizations without affecting IE8 performance.
>

PA Bear [MS MVP]

unread,
Jul 7, 2009, 6:06:58 PM7/7/09
to
YW, Daave.

Shenan Stanley

unread,
Jul 7, 2009, 8:04:16 PM7/7/09
to
Navyguy wrote:
> You missed my point entirely, even in hospital's they have epidemics
> which isn't the norm and that was my point. It seems IE8 has more
> than it's share of issues.

I did not miss it - I believe it is incorrect.

I have been on these newsgroups many years. IE6, IE7 - lots of issues
posted about.

Windows XP, Windows XP SP1/SP1a, Windows XP SP2 and Windows XP SP3 - lots of
issues posted about.

Overall - IE8 is seeing an equal percentage of the questions to everything
else - although there are the normal spikes when the new product comes out.

PA Bear [MS MVP]

unread,
Jul 7, 2009, 8:41:21 PM7/7/09
to

With all due respect, people don't go to hospital Emergency Rooms (or Sick
Bay) if they're not sick or injured. Similarly, users don't post about IE8
problems if IE8's working just fine for them.

<canned>
HOW TO solve IE8 installation problems
http://support.microsoft.com/kb/949220

No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043

My personal recommendations include:

=> Install IE8 manually, not via Windows Update/Automatic Updates!! =>

http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

NB: Save the installer to your desktop, do not Run it. When you're prepared
to install IE8, double-click on the saved file.

NB: Save the installer to your desktop, do not Run it. When you're prepared
to install IE8, right-click on the saved file and select "Run as
Administator.

=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.

=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.

=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.

=> Create a Restore Point manually before installing IE8. [Do NOT use
System Restore to remove/uninstall IE8; instead, see
http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
reinstalling IE8 per these recommendations. Norton users will need to see
http://bertk.mvps.org/html/symantecdoc1.html.]

=> Reboot twice after installing or uninstalling IE8, then check-in at
Windows Update and install any critical security updates offered.

=> For best chance of success with IE8, make certain that your anti-virus
application, any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you decide
install it.

</canned>


--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Navyguy wrote:
<snip>

Harry Johnston [MVP]

unread,
Jul 7, 2009, 9:19:34 PM7/7/09
to
Shenan Stanley wrote:

> Overall - IE8 is seeing an equal percentage of the questions to everything
> else - although there are the normal spikes when the new product comes out.

To expand on this a little, there are several reasons we see problem spikes when
a new product comes out:

Firstly, the product may turn out to be incompatible with other software out
there, usually though not always third-party security software.

Secondly, there are usually lots of people whose systems already have problems
that they don't know about. Any time new software is installed there is a
chance these problems will develop more obvious (or even disastrous) symptoms.

Thirdly, any product is bound to have some undiscovered bugs in it, a portion of
which will show up soon after release.

The third reason is the most obvious, but in my experience it is usually the
least significant. :-)

Harry.

Ed Jay

unread,
Jul 8, 2009, 1:23:56 AM7/8/09
to
Harry Johnston [MVP] wrote:

Your smiley should have been a winkie. It goes back to a product
development philosophy/strategy embraced by the Varian Bros: Let the
customer perform the last phase of testing, and we'll fix the bugs using
the customer's money.

--
Ed Jay (remove 'M' to reply by email)

Win the War Against Breast Cancer.
Knowing the facts could save your life.
http://www.breastthermography.info

Harry Johnston [MVP]

unread,
Jul 8, 2009, 3:09:41 AM7/8/09
to

Ed Jay wrote:

> Your smiley should have been a winkie. It goes back to a product
> development philosophy/strategy embraced by the Varian Bros: Let the
> customer perform the last phase of testing, and we'll fix the bugs using
> the customer's money.

Nowadays, software is so complicated that no matter how much testing you do,
there will still be bugs. In the particular case of Windows software, there are
also so many different combinations of hardware and software out there that
there are usually bugs that couldn't be detected in-house except by the wildest
of lucky breaks.

Harry.

...winston

unread,
Jul 8, 2009, 2:59:06 AM7/8/09
to

You paid for IE8 ?

--
...winston
ms-mvp mail

"Ed Jay" <ed...@aes-intl.com> wrote in message news:p5b855dug4jnfhnjf...@4ax.com...

Navyguy

unread,
Jul 8, 2009, 5:48:25 AM7/8/09
to


Point taken.

Robert

Navyguy

unread,
Jul 8, 2009, 5:55:23 AM7/8/09
to
On Jul 7, 5:41 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> With all due respect, people don't go to hospital Emergency Rooms (or Sick
> Bay) if they're not sick or injured.  Similarly, users don't post about IE8
> problems if IE8's working just fine for them.
>
> <canned>
> HOW TO solve IE8 installation problemshttp://support.microsoft.com/kb/949220

>
> No-charge support for Internet Explorer 8 installation, set-up and usage
> (only) is available via the phone based on your locale through 31 December
> 2009. Customers must be running Windows XP or Windows Vista in a non-domain
> environment.
> => US & CA Residents: 1-866-234-6020
> => Other locales:https://support.microsoft.com/oas/default.aspx?&prid=13043
>
> My personal recommendations include:
>
> => Install IE8 manually, not via Windows Update/Automatic Updates!! =>http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx
>
> NB: Save the installer to your desktop, do not Run it.  When you're prepared
> to install IE8, double-click on the saved file.
>
> NB: Save the installer to your desktop, do not Run it.  When you're prepared
> to install IE8, right-click on the saved file and select "Run as
> Administator.
>
> => Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
> and third-party Windows Themes before installing IE8.
>
> => Close all open applications (i.e., anything with a taskbar icon) before
> installing or uninstalling IE8.
>
> => I would strongly recommend disabling your anti-virus application and any
> anti-spyware application's "system protections" (other than Defender's)
> before installing (or uninstalling) an IE upgrade.  If you're running a
> third-party firewall, I would recommend disabling it and then enabling the
> Windows Firewall before installing (or uninstalling) an IE upgrade.
>
> => Create a Restore Point manually before installing IE8.  [Do NOT use
> System Restore to remove/uninstall IE8; instead, seehttp://support.microsoft.com/kb/957700.  Then use the Restore Point prior to
> reinstalling IE8 per these recommendations.  Norton users will need to seehttp://bertk.mvps.org/html/symantecdoc1.html.]

>
> => Reboot twice after installing or uninstalling IE8, then check-in at
> Windows Update and install any critical security updates offered.
>
> => For best chance of success with IE8, make certain that your anti-virus
> application, any anti-spyware applications (other than Defender), and your
> third-party firewall (if any) are supported in IE8 Final before you decide
> install it.
> </canned>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>


Hi Robert,

I followed your instructions and download IE8 to my desktop but when I
tried right clicking it to run as administrator it gave my name. Since
I'm running my computer as administrator I thought this was normal
(I've tried creating user accounts but it won't let me) In any case, I
clicked ok and it came back with access denied. So what do I do now?
In passing should I be going to Windows updates versus Microsoft
updates? What's the difference?



Thanks,

Robert

PA Bear [MS MVP]

unread,
Jul 8, 2009, 1:41:37 PM7/8/09
to

> I followed your instructions and download IE8 to my desktop but when I
> tried right clicking it to run as administrator it gave my name. Since
> I'm running my computer as administrator I thought this was normal
> (I've tried creating user accounts but it won't let me) In any case, I
> clicked ok and it came back with access denied. So what do I do now?
> In passing should I be going to Windows updates versus Microsoft
> updates? What's the difference?

Please stop <snipping> previous posts when replying to this thread, Robert.

Repost:

HOW TO solve IE8 installation problems
http://support.microsoft.com/kb/949220

No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043

Should you need additional assistance, please begin your own new thread in
IE General newsgroup.

Deanna

unread,
Jul 22, 2009, 8:30:48 AM7/22/09
to
MANY thanks to the OP for this thread. I thought I was losing my mind
after my desktop went berzerk. I have an NVidia GeForce card and an
auto update installed IE8, but it was right before I left for vacation
so I didn't really notice the issues immediately.

We replaced the driver and eventually the video card and the issue
continued. I decided I would just have to live with it and then I
came across your post. I uninstalled IE8 this morning and my
computer is working SO much better.

thanks again for posting!
Deanna

0 new messages