Scan for Updates Freezes at 0%
Charles
update and going to the Update pages, my Scan for Update
Freezes at 0%.
I am running Windows '98 on a Dell PC.
I have checked that my date is valid.
Has anyone any advice please?
Thank you
Charles
Ryan H
fast.. SOMEONE HELP US
>.
>
Russ F
iuhist.xml or it will tell you that every update is needed. This is a record
of the updates that have been done. When my system frooze at 1% clearing
this folder solved the problem.
"Charles" <charl...@hotmail.com> wrote in message
news:093b01c2a161$6d155750$8af82ecf@TK2MSFTNGXA03...
Scot [MS]
Here are some steps that may help.
First, let's clear out the temporary storage locations.
1. Click on Start, then Control Panel. Double-click on Internet Options
2. On the General tab, in the Temporary Internet Files section, click on
Delete Files. Check the box to 'Delete all Offline Content' and click OK.
3. Close the Internet Options window.
Next, we need to clear out the Windows Update folder.
1. Click on Start, then My Computer. (Or on Windows 2000 machines, just open
the desktop icon)
2. Click on the Tools menu and select Folder Options from the menu
3. Click on the View tab, and select the option to Show Hidden file and
folders
4. Click Apply, then click OK
5. Open the C drive
6. Open the Program Files folder
7. Open the WindowsUpdate folder and delete everything in this folder except
the V4 folder
8. Open the V4 folder and delete everything you find in this folder except
for the iuhist.xml file
9. Close this window
Next, we need to check the WUTemp folder.
1. Click on Start, then My Computer
2. Open the C drive
3. Delete the WUTemp folder and all of its contents.
And lastly, we need to remove the current control files on your machine.
1. Click on Start, then Run.
2. Type in 'regsvr32 iuctl.dll /u' (without the quotes) and click OK. You
should get a successful message; click OK on that as well.
3. Open Windows Explorer and navigate to the folder
C:\Windows\System32\dllcache. If you don't see the \dllcache folder then it
is set to hidden.
To show hidden files/folders:
a. Open Windows Explorer.
b. On the menu, click on Tools and select Folder Options. The Folder
Options window will open.
c. Select the View tab.
d. Under the Hidden Files and Folders section, select the option "Show
hidden files and folders".
e. Remove the check mark in the box next to the option "Hide protected
operating system files (recommended)".
f. Click the Apply button, then click the OK button.
4. Find the files IUCTL.DLL and IUENGINE.DLL and delete them.
5. Now navigate to the folder C:\Windows\System32 and find the files
IUCTL.DLL and IUENGINE.DLL. Delete them as well.
6. Click on Start, then Search, then choose All Files and Folders.
7. Click on Advanced Options, and check the first three boxes listed there.
8. Type in the file name IUCTL.DLL and click Search Now. Delete every copy
of this file that you find.
9. Run the search again for the file IUENGINE.DLL. Again, delete every copy
of this file you find.
Once all of this has been completed, try the Windows Update Site again.
If the site still doesn't work, check the C:\Windows\Windows Update.log file
and see if there are any error messages. The most current entries will be
at the "bottom" of the text file. If you see some errors, please post them.
--
Scot
Windows Update Support
"Charles" <charl...@hotmail.com> wrote in message
news:093b01c2a161$6d155750$8af82ecf@TK2MSFTNGXA03...
M. MacDonald
Update log:
2002-12-12 06:35:22 14:35:22 Success IUCTL Shutting down
2002-12-12 06:35:22 14:35:22 Success IUCTL Starting
2002-12-12 06:35:23 14:35:23 Success IUCTL Downloaded
iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2002-12-12 06:35:23 14:35:23 Success IUCTL Checking to see if
new version of Windows Update software available
2002-12-12 06:35:23 14:35:23 Success IUCTL Current iuctl.dll
version: 5.4.3630.2539
2002-12-12 06:35:23 14:35:23 Success IUCTL Current
iuengine.dll version: 5.4.3630.2506
2002-12-12 06:35:23 14:35:23 Success IUENGINE Starting
2002-12-12 06:35:23 14:35:23 Error IUENGINE Library download
error. Will retry. (Error 0x801901F7)
2002-12-12 06:35:23 14:35:23 Error IUENGINE Library download
error. Will retry. (Error 0x801901F7)
2002-12-12 06:35:23 14:35:23 Error IUENGINE Library download
error. Will retry. (Error 0x801901F7)
2002-12-12 06:35:23 14:35:23 Success IUCTL Windows Update Web
Site has a valid address:
http://v4.windowsupdate.microsoft.com/en/default.asp
2002-12-12 06:35:23 14:35:23 Success IUENGINE Determining machine
configuration
2002-12-12 06:35:23 14:35:23 Success IUENGINE Determining machine
configuration
2002-12-12 06:35:26 14:35:26 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2002-12-12 06:35:26 14:35:26 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2002-12-12 06:35:28 14:35:28 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2002-12-12 06:35:33 14:35:33 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2002-12-12 06:35:34 14:35:34 Success IUENGINE Determining machine
configuration
2002-12-12 06:35:38 14:35:38 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
2002-12-12 06:35:54 14:35:54 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
Still hangs at 0% install. I do see it installed a new iuctl.dll and
iuenegine.dll. Just won't get past that /getmanifest.asp thing.
Mack
>"Scot [MS]" <Scot_...@hotmail.com> wrote in message
news:#W7fXPXoCHA.2440@TK2MSFTNGP11...
Scot [MS]
Does the scan hang if you access the SSL link directly?
https://v4.windowsupdate.microsoft.com
--
Scot
Windows Update Support
"M. MacDonald" <mma...@bc.cc.ca.us> wrote in message
news:e5aQzffoCHA.2280@TK2MSFTNGP12...
Charles
Thank you very much for your reply.
I am confident I have followed your instructions correctly.
Unfortunately nothing happens after I get:-
'Windows Update is looking for available updates... 0%
complete'.
I am posting the last few lines of the Windows update.log
file.
What should I try now?
Thanks again
Charles
===== start
2002-12-13 01:05:40 01:05:40 Success IUCTL
Starting
2002-12-13 01:05:40 01:05:40 Success IUCTL
Shutting down
2002-12-13 01:05:40 01:05:40 Success IUCTL
Starting
2002-12-13 01:05:40 01:05:40 Success IUCTL
Shutting down
2002-12-13 01:05:40 01:05:40 Success IUCTL
Starting
2002-12-13 01:05:42 01:05:42 Success IUCTL
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
available
Current iuctl.dll version: 5.3.3716.1
2002-12-13 01:05:42 01:05:42 Success IUCTL
Current iuengine.dll version: 5.3.3716.1
2002-12-13 01:05:42 01:05:42 Success IUENGINE
Starting
2002-12-13 01:05:43 01:05:43 Success IUCTL
2002-12-13 01:05:43 01:05:43 Success IUENGINE
Determining machine configuration
2002-12-13 01:05:43 01:05:43 Success IUENGINE
Determining machine configuration
2002-12-13 01:06:51 01:06:51 Success IUENGINE
2002-12-13 01:06:54 01:06:54 Success IUENGINE
2002-12-13 01:07:30 01:07:30 Success IUCTL
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
available
Current iuctl.dll version: 5.3.3716.1
2002-12-13 01:07:30 01:07:30 Success IUCTL
Current iuengine.dll version: 5.3.3716.1
2002-12-13 01:07:31 01:07:31 Success IUCTL
2002-12-13 01:07:31 01:07:31 Success IUENGINE
Determining machine configuration
2002-12-13 01:11:09 01:11:09 Success IUENGINE
Shutting down
===== end
>.
>
Graham Gilmore
I've been having this same problem with a fresh install of XP on a new
machine. However with your link directly to the v4 host, I am able to
successfully download the updates! Thanks!
Graham Gilmore
"Scot [MS]" <Scot_...@hotmail.com> wrote in message
news:OGiFwtioCHA.2636@TK2MSFTNGP10...
noone
I followed these instructions on my Windows XP Prof system after getting the
same symptoms and Windows Update is now working OK. The only part of the
process that didn't work was the regsvr32 section. I got an error message
saying that the module didn't exist (or similar).
Many Thanks
Dave.
PS Apologies for earlier rant.
"Scot [MS]" <Scot_...@hotmail.com> wrote in message
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