KB938979
WhiteWolf22
However, Windows Update reports the update failed. None of the files which
were suppose to be replace had been, so obviously the update had failed.
This is Windows Vista Enterprise, 32-bit.
These steps were followed without success:
"Stop the Windows Update service.
1. Open Administrative Tools by clicking the Start button , clicking
Control Panel, clicking System and Maintenance, and then clicking
Administrative Tools.
2. Double-click Services. If you are prompted for an administrator
password or confirmation, type the password or provide confirmation.
3. Right-click the Windows Update service, and then click Stop.
Delete temporary update files.
1. Open Computer by clicking the Start button , and then clicking Computer.
2. Double-click the local hard disk where Windows is installed, typically
drive C.
3. Double-click the Windows folder, and then double-click the
SoftwareDistribution folder.
4. Double-click the DataStore folder to open it, and then delete all files
in the folder. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.
5. Click the Back button. In the SoftwareDistribution folder, double-click
the Download folder to open it, and then delete all files in the folder. If
you are prompted for an administrator password or confirmation, type the
password or provide confirmation.
Restart the Windows Update service.
1. Open Administrative Tools by clicking the Start button , clicking
Control Panel, clicking System and Maintenance, and then clicking
Administrative Tools.
2. Double-click Services. If you are prompted for an administrator
password or confirmation, type the password or provide confirmation.
3. Right-click the Windows Update service, and then click Start."
Any ideas
Coyote
Compatibility/Performance and Reliability patches
KB938979 error code 80070003. I have already performed recommended
troubleshooting
KB938194 error code 800F0826, this would imply it's being blocked by
the failure on KB938979
Actually, I shouldn't be getting these updates at all. I installed
KB938979 and KB938194 when they were released on the MS download
site.
I also installed those two patches on my laptop, and WU on that
machine has not offered them.
Coyote
they disappeared from the "windows update -> updates history" and the
"programs and features -> installed updates" control panels.
Not cool.
What I ended up doing was first installing just KB938194 from WU. That
now shows as installed and is no longer offered. Attempting to install
KB938979 by itself still comes up as failed after restart. Actually, a
double restart: After installing it and restarting, it would boot back
up to "Configuring Updates", then I got "Shutting down" and another
restart before I could log in! A rollback, maybe? I hid KB938979 on WU
and reinstalled the KB938979 standalone .msu just to be sure. KB938979
now shows up as installed in both control panels.
I think some systems just won't take KB938979 from WU. My userprofiles
are not in the usual place, and I've heard that can cause the 80070003
error with some updates.
elziko
>
> However, Windows Update reports the update failed. None of the files
> which
> were suppose to be replace had been, so obviously the update had failed.
>
I have the same problem with this update - however, I did install this
update seperately from a download from MS. I was going to uninstall it and
then retry WU it but it's not listed under installed updates. So it looks
like it's not installed and I can't install it. When I did the manual
install no errors were shown.
If anyone has a fix....
TIA
elziko
> I have the same problem with this update - however, I did install this
> update seperately from a download from MS. I was going to uninstall
> it and then retry WU it but it's not listed under installed updates.
> So it looks like it's not installed and I can't install it. When I
> did the manual install no errors were shown.
I have also tried do a system restore to a time before I installed the
update manually. Still no luck.
WhiteWolf22
The update history says that it was successful.
However, upon checking if the files were replaced, I found they had not been
replaced, thus the update really failed and was not successful as indicated
by update history. Windows update still says I need the patch, obviously
because it really failed.
WhiteWolf22
disable the anti-virus program.
This did not work for me!
elziko
> I noticed in a different post on a different patch, someone suggest to
> disable the anti-virus program.
>
> This did not work for me!
Nor me, I used msconfig to restart my machine with ALL non-MS services &
start-ups disabled which included my anti-virus amongst varios other things.
I still have the same problem.
gjbl...@gmail.com
I had trouble installing this update as well. The kb article refers to
resetting of user forlder directories? I created a "dummy" c:\user
folder structure (as mine is on another partition as created by
unattended install). The update then installed for me. No changes
seemed to have been made to the default user location and I was able
to deleted the dummy c:\user folder.
gjblack71
Reading the kb artivle it refer to resetting of the user folder. Mine
was on a different partition (d:), that I set through unattended
install options. I created a "dummy" c:\user folder and copying the
folder structer (inc hidden files) to the c:user location. (Not sure if
any files were needed or just the folder structure). The update then
installed. I then could delete the "dummy" c:\user folder
--
gjblack71
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George
temporary update files to no avail. I have Vista Home Premium and I
also have moved the "user folders" to my D: partition. My computer is
running fine without KB938979; so for now, I hid the update so that it
doesn't keep trying to install
Gjblack71, how exactly did you work around this problem? Did you just
recreate the "user folders" in C:\Users\"User Name" or did you have to
you have to also reset the "user folder" properties to point back to C:
\Users\"User Name"? I have multiple users set up on my system all of
which I moved the "user folders" off the C: partition. It will take
some work to use your fix.
If this is truly the problem, I'm disappointed in MS. They should
have had the patch read the registry to find the true location of the
"user files" before it screwed around with them.
George
ahd6974-spam...@yahoo.com
> I also have problems installing KB938979 and I too tried deleting the
> temporary update files to no avail. I have Vista Home Premium and I
> also have moved the "user folders" to my D: partition.
The same goes for me, except that I have Ultimate.
> Gjblack71, how exactly did you work around this problem? Did you just
> recreate the "user folders" in C:\Users\"User Name" or did you have to
> you have to also reset the "user folder" properties to point back to C:
> \Users\"User Name"? I have multiple users set up on my system all of
> which I moved the "user folders" off the C: partition. It will take
> some work to use your fix.
After installing Windows, I've moved all folders in C:\Users\Public
and selected folders of the user accounts to their corresponding
folders on D:\.
I've just successfully installed KB938979 with WU after experiencing
the problems described by the OP and others. The only thing I did was
to create the following folders, along with their desktop.ini (hidden
file)
C:\Users\Public\Documents
C:\Users\Public\Downloads
C:\Users\Public\Music
C:\Users\Public\Pictures
C:\Users\Public\Recorded TV
C:\Users\Public\Videos
C:\Users\Andreas\Contacts
C:\Users\Andreas\Desktop
C:\Users\Andreas\Documents
C:\Users\Andreas\Downloads
C:\Users\Andreas\Favorites
C:\Users\Andreas\Links
C:\Users\Andreas\Music
C:\Users\Andreas\Pictures
C:\Users\Andreas\SavedGames
C:\Users\Andreas\Searches
C:\Users\Andreas\Videos
Andreas is the account I used to initiate the installation of
KB938979. There's another user account on the computer for which I did
not do anything. Also, I have not reset the user folder properties to
point back to c:\Users\"Username"
> If this is truly the problem, I'm disappointed in MS. They should
> have had the patch read the registry to find the true location of the
> "user files" before it screwed around with them.
Nodbody's perfect. Programmers do have brainfarts sometimes and the
testers cannot possibly think of all the brainfarts all the
programmers might have. I'm using Windows Update for more than 6 years
now and this is the first hickup I've experienced. Considering that
there must be millions of possible combinations of installed hotfixes
and OS components plus millions of ways how people configure their OS,
I think this is a pretty good track record.
Regards,
--
Andreas Huber
When replying by private email, please remove the words spam and trap
from the address shown in the header.
nkp...@gmail.com
I'm having the same problem. Windows tries to install it and fails
every time. Have you changed the locations of the user home
directories (c:\users\<username>) to a different drive? I have (to d:
\users\<username> so I could keep all my media on one disk) and
suspect that may be part of the issue.
nkp...@gmail.com
Update: Recreating C:\users\public\ and c:\users\<usernname>:
09/01/2007 10:54 PM <DIR> .
09/01/2007 10:54 PM <DIR> ..
09/01/2007 10:54 PM <DIR> Contacts
09/01/2007 10:54 PM <DIR> Desktop
09/01/2007 10:54 PM <DIR> Documents
09/01/2007 10:54 PM <DIR> Downloads
09/01/2007 10:54 PM <DIR> Favorites
09/01/2007 10:54 PM <DIR> Games
09/01/2007 10:54 PM <DIR> Links
09/01/2007 10:54 PM <DIR> Music
09/01/2007 10:54 PM <DIR> Pictures
09/01/2007 10:54 PM <DIR> Saved
09/01/2007 10:54 PM <DIR> Searches
09/01/2007 10:54 PM <DIR> Videos
0 File(s) 0 bytes
and then installing the updates, worked.
George
George
> and then installing the updates, worked.- Hide quoted text -
>
> - Show quoted text -
elziko
news:1188835324.0...@r29g2000hsg.googlegroups.com...
> Success at last! This revised list did the trick. Thanks nkpa!
Have you checked the version of 'Aithui.dll' in your system32 folder? Is it
v6.0.6000.16513? Because mine is too even though the update seems to have
installed fine - I don't think this is the correct version though.
WhiteWolf22
it back. The patch seamed to install fine and WU says that it was successful.
However, the files that were suppose to change had the same revision and
dated the date of when I installed the patch. Very strange.
The manual patch would not install and said that it was not applicable for
my OS.
I uninstalled the patch, the machine rebooted, the files were back with the
original date.
I installed the manual patch successfully. Files were changed with the
correct revision and date!
I changed the registry settings and deleted the files on the C drive.
Talk about a royal mess just to install a patch successfully! I hope MS
does a little better job on these type of patches.
George
> "George" <agloz...@hotmail.com> wrote in message
Rats! It didn't update it or another dll I checked. Does this update
realy do much anyway? I'm inclined to just give up on it and wait for
SP1 to update everything correctly.
George