0x8007000B Error in Win Update
Bruce B
After the "Checking if your computer has the latest version of Windows
updating
software" screen, this error appears:
[Error number: 0x8007000B]
The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
Windows Update Log (date/time stamp stripped)
-----------------------------------------------------------
Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
Misc Microsoft signed: Yes
Misc WARNING: DownloadFileInternal failed for
http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab: error
0x8007000b
Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
Misc Microsoft signed: Yes
Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
Misc Microsoft signed: Yes
Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
Misc Microsoft signed: Yes
Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
Misc Microsoft signed: Yes
Misc WARNING: DownloadFileInternal failed for
http://download.windowsupdate.com/v7/windowsupdate/a/selfupdate/WSUS3/x86/Other/wsus3setup.cab: error 0x8007000b
WUWeb FATAL: CheckIfClientUpdateNeeded failed: error 0x8007000b
This is a standalone system that has been kept updated. The XP installation
is about 2 years old. Windows Update has always worked perfectly. The first
clue that something was wrong was when Windows Defender could not get updated
definitions.
C:\windows\system32\wu*.* contains 16 modules that appear to have something
to do with updating. Most show version 7.0.6000.381 dated 7/30/2007.
Believe they came with critical update 942615 on 12/12/2006, MS07-069
Internet connection is via Comcast cable and a Motorola SGB900 cable modem.
I have disabled hardware & software firewalls. Anti-virus (AVG) has no
problems getting its updates. All other internet activity appears to be
working normally.
I have checked all suggestions in other postings of similar errors with no
success.
Any help or suggestions would be appreciated.
--
Bruce B
John Clark
had a virus/spyware hack similar to a smitfraud. The client brought me the
computer, we installed and ran defender which seems to have removed the hack.
F-Prot also removed a threat.
The box seems to be fine, except for this update problem.
XP Prof with SP2
Last lines of the update log have the same errors ......
--
John Clark
Clark Data Services, LLC
stern@discussions.microsoft.com howard stern
Bruce B
apparently had a BROWSER HIJACKER active! The key was when I tried to go
directly to
http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab and I
wound up at some other goofball site! I had noticed that sometimes I wound
up at questionable sites for unknown reasons, but never made the connection
that perhaps a browser-hijacker might be the culprit.
I give credit to the webmaster at this site:
http://www.precisesecurity.com/tools-resources/threat-removal-procedure/browser-hijacker-removal-procedure/
In part, these were the directions that fixed my problem. Done in SAFE MODE
Modify Registry Entries:
1. This procedure requires to modify registry entries. You must backup your
registry. How to BackUp Registry
2. Go to Start>Run>Regedit
3. Navigate to the following entries and remove the value if present:
*
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer= (leave blank)
*
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer=
(leave blank)
Modify TCP-IP Settings:
4. Go to Start>Control Panel>Network Connections and double-click to open.
5. Right-click then click on Properties
6. Go to Internet Protocol (TCP-IP)
7. Click on Obtain DNS server address automatically if there was an assigned
unknown DNS
He also suggested running Adaware 2007 and ewido antivirus. I use Adaware
and ewido is compatable with AVG antivirus which I also have. Adaware
wouldn't run in SAFEmode - aborted with a goofball error. I couldn't get the
ewido online scan to work, so I ran AVG. It didn't come up with anything.
ANYHOW after I did the reg hacks and the TCP-IP updates, Windows Update
works as always. I was able to upload Defender's updates and now he is happy
and all is well.
John, I hope this fix works for you as well.
Bruce B.
K@discussions.microsoft.com Marcel K
didnt know what to do!
Thanks again!
H.@discussions.microsoft.com Derek H.
trying to figure out why I couldn't get to the windows update page.
Thanks for posting this. :)
A.@discussions.microsoft.com Ben A.
website thankyou for being one of the few people on the internet who really
care about others
tatjanap
easy for us, who are not so skilled? Or we're doomed on not to run any
updates on Microsoft at all?
Thank you.
Tatjana
Bruce B
--
Bruce B
"tatjanap" wrote:
> This all is useful only for you, computer geeks. Do you have something more
> easy for us, who are not so skilled? Or we're doomed on not to run any
> updates on Microsoft at all?
>
> Thank you.
> Tatjana
>
Tatjana
I wish I could offer you a simple silver bullet to fix this problem. As you
can see from several of the posts, others have been successful in fixing this
problem. Unfortunately "simple" and "Microsoft" seem to be mutually
exclusive! While it looks complex on the surface, it really isn't too
difficult.
Please note that the actual "fix" is contained in the 3rd message down,
which was my post from 1/1/2008 10:42 PM PST . This thread is a bit
different in that I solved my own problem as a result of the post that John
Clark made on 1/1/2008 7:59 PM PST
If you are uncomfortable doing the procedure I outlined, I would suggest
that you print out post #3 and then have a friend who is more "geek
qualified" come over and do it for you. Show him/her the printed
instructions in post #3 first and ask if they would be comfortable doing this
procedure. Also, most geeks are easily bribed with an offer for dinner or
some other edible treat.
Good luck to you. You really do want to get Microsoft Update working.
John
John
Kim
more explicit to see if this would help you.
I understand if you are not used to understanding the general guts of your
computer, it can seem like a foreign language.
I hope adding a few extra words would help you. Look up in the section
where Bruce was very helpful and I added some edits to maybe make it seem
better sense. If not, let us know where it is you are EXACTLY stuck in
understanding so any of else can help.
Kim
computer challenged. Otherwise - this was SO very helpful. I have been
running the FREE version of AVG Linkscanner (it's a separate malware program
from the AVG virus scanner) and it caught 2 malwares as it warned me when I
clicked on a site. I managed to get the windowsclick.com hijacker. (suspect:
Adobe 9 before it did its security updates) Always a fan of AVG
When you restart - the system will only say F1 or F12 at the restart mode.
F8 still works folks who are looking for the actual prompt. Just simply
press it before the windows completes its boot up.
The Operating System (OS) choice will appear. Press F8 again. Choose "Safe
Mode with Network" as opposed to Safe Mode. Otherwise, you will not be able
to "edit" the Network Connections. Took me about 15 minutes for the dang
light bulb to click on as to why the error prompt said I had no connections
enabled.
Once the system starts in safe mode, then choose the following (for those
who do not know what the > symbol means, it refers to the next sub menu
folder choice)
1. Modify Registry Entries
Go to Start>Run. Inside the box type "Regedit"
2. Navigate to the following entries and remove the value if present: Look
for the following folders
HKEY_LOCAL_MACHINE> SYSTEM> CurrentControlSet> Services> Tcpip> Parameters>
NameServer (look to the right window pane and you should see a name. Right
click choose delete)
HKEY_LOCAL_MACHINE> SYSTEM> ControlSet001> Services> Tcpip> Parameters>
NameServer (look to the right window pane and you should see a name. Right
click choose delete)
3. Modify TCP-IP Settings:
Start> Accessories > Communications> Network Connections
The control panel is suppressed to appear in both start up and c: drive
folder unless you folder search for it, but the above is the quickest route
to where you want to be
4. Right-click then click on the Internet "E" symbol to get to Properties
5. Go to Internet Protocol (TCP-IP)
6. Click on Obtain IP address automatically on ALL options available as you
see it in the window
Restarting the computer will automatically choose Normal mode. No need to
F8 to reset the mode choice.
Bruce this was a great workflow and thank you. I had spent off and on at
work for the last 2-1/2 weeks trying to get this hijacker. It was bad enough
the dang SpyWare 2009 snuck in at the same time as this hijacker. I located
it's little sysguard.exe in 3 days, but this had me stumped. Everytime I
thought I was nearing it, it would freeze the system trying to fight its
removal
Kim
be so bribed with a tray of brownies for installing hardware for me, but many
times I sneak money to him with the brownies so he doesn't think I take
advantage.
LOL