Windows media player

[princeste]

Each time i try to acess above, i am told the following:

"to finish installing Windows media player, restart your computer and then
log on as an administrator or a member of the administratos group"

i have restarted, but don't know how to do next step - can anyone help??

many thanks

[Patti MacLeod]

Hi princeste,

Open the registry editor (Start>Run key in regedit then click on OK or hit
ENTER)
and navigate to:
HKEY_LOCAL_MACHINE>Software>Microsoft>MediaPlayer>Setup
In the right-hand pane, locate and double-click on the value "InstallResult"
If the current value of InstallResult is 0xd2af9 or 0xC00D2AFB, change it to
0x0
Exit the registry editor
Restart your computer and see if Windows Media Player still gives you an error

Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

[Warren]

Hi,

I have the same problem. When I double click on InstallResult the value data
reads "d2af9." I am unable to change to "0x0." Any help would be appreciated.
TIA.

Warren Iwanaga

[JAson]

You cannot key 0x0, but you can key in 0 and press OK. It will do the same.

Hope this can help.