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KB975561 &977165 Every day!

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spamlet

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Mar 15, 2010, 3:44:18 PM3/15/10
to
Every time I turn on my laptop I have to wait ages while it gets these
updates , supposedly downloads and installs them, only for them to be
'needed' again the next time!

Is this a virus or what?

S


Ǝиçεl

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Mar 15, 2010, 4:43:01 PM3/15/10
to
Re: KB977165

See if this sugesstion can help you (Please follow the links )

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=0e1314ae-d79d-4284-a65c-8fe88460a0b1&mid=df720c7d-5317-4c0f-b809-dd894698c20c

Please let us know if this helps.

I'm suяe someone else will help you if this suggestion doesn't help.

Good luck
-=-


"spamlet" wrote:

> .
>

spamlet

unread,
Mar 15, 2010, 5:24:17 PM3/15/10
to

Thanks for this,

The links do indicate that my device is compatible.
And this laptop has not had any norton or macafee things on.

The av is Avast - sort of (This has decided to pack up today after updating
to version 5 - now all I get is 'wrongly configured' when I try to open the
config prog...grrrr!)

Cheers,

S


"??ç?l" <l...@discussions.microsoft.com> wrote in message
news:6637485F-D85E-42FC...@microsoft.com...

> I'm su?e someone else will help you if this suggestion doesn't help.

MowGreen

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Mar 15, 2010, 6:02:22 PM3/15/10
to
And the Windows edition is ____ ?

From KB975561 and KB977165:
http://support.microsoft.com/kb/975561
http://support.microsoft.com/kb/977165

" How to obtain help and support for this security update

For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4

North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:
http://support.microsoft.com/oas/default.aspx?&prid=7552

For enterprise customers, support for security updates is available
through your usual support contacts. "

MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked

PA Bear [MS MVP]

unread,
Mar 15, 2010, 7:23:56 PM3/15/10
to
Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
newsgroup. Please do so in your next reply. [You should know this by now!]

spamlet

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Mar 15, 2010, 9:02:12 PM3/15/10
to
Sorry about that. I've asked a couple of questions on different groups, and
had not noticed the omission on this one.

XP Home SP3

(Its been one of those days, and I'm still trying to fathom why the new
version of Avast won't show up in the notification area or let me open its
UI, 10 hours after turning the laptop on to do something totally different!
It was while looking at this that I noticed I was also being given the same
updates from MS every day too...)

S

"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:%23M7$0bJxKH...@TK2MSFTNGP06.phx.gbl...

Ottmar Freudenberger

unread,
Mar 16, 2010, 12:24:53 AM3/16/10
to
"spamlet" <spam.m...@invalid.invalid> schrieb:

> XP Home SP3

For KB977165:
<selfquote>
KB977165 is a kernel update and ever since these are released for
Windows XP, MS doesn't get those to install correctly as soon as it's an
OEM system (with OEM drivers installed) on which these kind of updates
should be installed on.

To get these updates for Windows XP installed properly on these systems,
you'll need to download the update from DownloadCenter:
http://www.microsoft.com/downloads/details.aspx?FamilyID=e2b348f5-ec8d-4782-bb03-5de550adea77
*save* the file into a folder and execute the EXE with the parameter "/o"
(like "/overwriteoem") afterwards.

Let's assume you've downloaded the english version of KB977165 into a
folder "Downloads" which is located on your C: drive. In this case
please restart Windows in Safe Mode (hit the [F8] key after the BIOS
screen occured while booting your machine). Then enter the following
*including* all blanks and quote signs into "Run" in the Start menu
and hit [Enter] or click on OK afterwards:

"C:\Downloads\WindowsXP-KB977165-x86-ENU.exe" /o

After rebooting Windows, the update shouldn't be reoffered by WU/AU once
again.
</selfquote>

For KB975561:
What version of Movie Maker do you have installed on your system?
What's the file version of the "moviemk.exe" to be found in
"C:\Program Files\Movie Maker"? Check via clicking the EXE with the
right mouse button, choose "Properties" from the context menu after-
wards and then click on the "Version" tab of the properties.

Do you have Microsoft Producer 2003 installed too?

Are there any indications to be found in the "KB975561.log" which
is located in the "C:\Windows" folder?

You also may want to uninstall Avast for test purposes and install
Microsoft Security Essentials instead:
http://www.microsoft.com/security_essentials/

Bye,
Freudi

PA Bear [MS MVP]

unread,
Mar 16, 2010, 1:19:26 AM3/16/10
to
IN RE Avast5, have you posted about the issue here? =>
http://forum.avast.com/index.php?board=2.0

Has a Norton or McAfee application ever been installed on the computer
(e.g., a free trial version that came preinstalled when you bought it)?

Are KB977651 and/or KB977165 listed in Add/Remove Programs (after making
certain the Show Updates box at the top is checked)?

How to determine whether a computer is compatible with security update
977165:
http://support.microsoft.com/kb/980966/

And what Mow said.

spamlet wrote:
> Sorry about that. I've asked a couple of questions on different groups,
> and
> had not noticed the omission on this one.
>
> XP Home SP3
>
> (Its been one of those days, and I'm still trying to fathom why the new
> version of Avast won't show up in the notification area or let me open its
> UI, 10 hours after turning the laptop on to do something totally
> different!
> It was while looking at this that I noticed I was also being given the
> same
> updates from MS every day too...)
>

spamlet

unread,
Mar 16, 2010, 11:11:29 AM3/16/10
to

"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:%23pwWVjM...@TK2MSFTNGP05.phx.gbl...

> IN RE Avast5, have you posted about the issue here? =>
> http://forum.avast.com/index.php?board=2.0

Yes: no replies yet. I am currently assuming it is running, but not letting
me use the UI. I have tried several different ways of uninstalling and
reinstalling but it always produces the same result. I also tried to
install Avira, but that just seemed to disappear once the install prog ran!
All has me totally baffled, which is why I asked my other question about the
apparent installer glitch.

>
> Has a Norton or McAfee application ever been installed on the computer
> (e.g., a free trial version that came preinstalled when you bought it)?

No, it originally was part of a college set that had a centrally maintained
Sophos av. We swapped to AVG and then Avast, after we inherited it.

>
> Are KB977651 and/or KB977165 listed in Add/Remove Programs (after making
> certain the Show Updates box at the top is checked)?

No, and they don't show up in a Belarc scan either.

> How to determine whether a computer is compatible with security update
> 977165:
> http://support.microsoft.com/kb/980966/

Yes I did that already after reading some of your other messages.
It checked out as compatible - once I started the installer manually.

>
> And what Mow said.

I'll be getting on to that...

Cheers,
S

PA Bear [MS MVP]

unread,
Mar 16, 2010, 1:03:20 PM3/16/10
to
> [Computer] originally was part of a college set that had a centrally
> maintained
> Sophos av...

So you are not the original owner of this computer? Did you format the HDD
& do a clean install of WinXP when it came into your possession?

spamlet

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Mar 16, 2010, 4:19:57 PM3/16/10
to

"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:uVUENvS...@TK2MSFTNGP06.phx.gbl...

>> [Computer] originally was part of a college set that had a centrally
>> maintained
>> Sophos av...
>
> So you are not the original owner of this computer? Did you format the
> HDD & do a clean install of WinXP when it came into your possession?

Things are not so simple: the device and its software are still used on
projects of the original owner: just not maintained 'by' them. I would love
to reformat - esp as the drive has been trodden on at least once - but the
best I could do was delete everything that definitely wasn't needed and then
check disc and JKDefrag. The whole thing is in fact getting rather elderly,
but it was working reasonably enough until these updates - Av and MS.

S

spamlet

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Mar 17, 2010, 3:56:58 PM3/17/10
to

"Ottmar Freudenberger" <fre...@gmx.net> wrote in message
news:808fgm...@mid.individual.net...

Right, Thankyou Ottmar,

I've now done the 977165 (apparently at least...).
As for 9755561, I've never used Movie Maker or Producer, and I would not
even try to, as this is a very slow laptop. Can I safely ignore this
update?

Thanks for your careful reply.

S


Ottmar Freudenberger

unread,
Mar 18, 2010, 12:31:25 AM3/18/10
to
"spamlet" <spam.m...@invalid.invalid> schrieb:

> "Ottmar Freudenberger" <fre...@gmx.net> wrote in message
> news:808fgm...@mid.individual.net...

>> To get these updates for Windows XP installed properly on these systems,


>> you'll need to download the update from DownloadCenter:
>> http://www.microsoft.com/downloads/details.aspx?FamilyID=e2b348f5-ec8d-4782-bb03-5de550adea77
>> *save* the file into a folder and execute the EXE with the parameter "/o"
>> (like "/overwriteoem") afterwards.

[...]


>> For KB975561:
>> What version of Movie Maker do you have installed on your system?
>> What's the file version of the "moviemk.exe" to be found in
>> "C:\Program Files\Movie Maker"? Check via clicking the EXE with the
>> right mouse button, choose "Properties" from the context menu after-
>> wards and then click on the "Version" tab of the properties.
>>
>> Do you have Microsoft Producer 2003 installed too?
>>
>> Are there any indications to be found in the "KB975561.log" which
>> is located in the "C:\Windows" folder?
>>
>> You also may want to uninstall Avast for test purposes and install
>> Microsoft Security Essentials instead:
>> http://www.microsoft.com/security_essentials/

> Right, Thankyou Ottmar,


>
> I've now done the 977165 (apparently at least...).

You're welcome and thanks for posting back! :)

> As for 9755561, I've never used Movie Maker or Producer, and I would not
> even try to, as this is a very slow laptop. Can I safely ignore this
> update?

Hm, it may help all of us if you'ld like answer the questions I've
asked you related to KB975561:

#1:
Which version of Movie Maker do you have installed on your system?


What's the file version of the "moviemk.exe" to be found in
"C:\Program Files\Movie Maker"? Check via clicking the EXE with the
right mouse button, choose "Properties" from the context menu after-
wards and then click on the "Version" tab of the properties.

#2


Do you have Microsoft Producer 2003 installed too?

#3


Are there any indications to be found in the "KB975561.log" which
is located in the "C:\Windows" folder?

#4 (new)
Do you have "moved" the Program Files folder onto another folder or
partition?

Bye,
Freudi

spamlet

unread,
Mar 18, 2010, 10:52:05 AM3/18/10
to

"Ottmar Freudenberger" <fre...@gmx.net> wrote in message
news:80dokr...@mid.individual.net...

2.1.4026.0


> #2
> Do you have Microsoft Producer 2003 installed too?

No

> #3
> Are there any indications to be found in the "KB975561.log" which
> is located in the "C:\Windows" folder?

There isn't one (the '165.log is there though)

>
> #4 (new)
> Do you have "moved" the Program Files folder onto another folder or
> partition?

No

On the other hand I haven't tried letting update try to install the 561
since I updated msinstaller, so I'll give that another shot.

Cheers,
S


spamlet

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Mar 18, 2010, 4:06:02 PM3/18/10
to
Hi Ottmar,

I've been using Firefox so had not been visiting update via IE8 as it likes
one to do.

Going in via IE8 and letting it find all the updates that way it seems to
have worked and I have a whole lot more log files in the windows directory
than I did before, including the one that had been playing hard to get!

Thanks once again for your help.

S


Ottmar Freudenberger

unread,
Mar 19, 2010, 3:57:28 AM3/19/10
to
"spamlet" <spam.m...@invalid.invalid> schrieb:

> Going in via IE8 and letting it find all the updates that way it seems to
> have worked and I have a whole lot more log files in the windows directory
> than I did before, including the one that had been playing hard to get!

Ehm, is your issue with KB975561 resolved by now or not?
Just in case it's not, please copy&paste the *last* 40 lines of the
KB976661.log file into your next reply. With KB977561 beeing installed
properly, the file version of the mkmovie.exe should be "2.1.4027.0".

And just to make it more clearer for me and others:
You did install Windows Installer 4.5?

Bye,
Freudi

Ottmar Freudenberger

unread,
Mar 19, 2010, 9:07:52 AM3/19/10
to
"Ottmar Freudenberger" <fre...@gmx.net> schrieb:

> Ehm, is your issue with KB975561 resolved by now or not?
> Just in case it's not, please copy&paste the *last* 40 lines of the
> KB976661.log file into your next reply.

"KB975561.log" file of course.

> With KB977561 beeing installed

KB975571 of course.

> properly, the file version of the mkmovie.exe should be "2.1.4027.0".

Sorry for that one,
Freudi

spamlet

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Mar 19, 2010, 2:49:30 PM3/19/10
to

"Ottmar Freudenberger" <fre...@gmx.net> wrote in message
news:%23KztwU2...@TK2MSFTNGP06.phx.gbl...

Well you certainly get full marks for diligence!

2.1.4027.0

48.901: Inventory complete: ReturnStatus=0, 28481 ticks
48.901: Num Ticks for invent : 28481
49.001: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\HFXE.tmp
49.752: Copied file: c:\windows\inf\branches.inf
252.493: Allocation size of drive C: is 4096 bytes, free space = 2734432256
bytes
252.493: Free space of directory c:\windows adjusted to 2734428160
258.572: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
258.572: Drive C: free 2607MB req: 30MB w/uninstall: NOT CALCULATED.
258.572: CabinetBuild complete
258.572: Num Ticks for Cabinet build : 209671
258.572: DynamicStrings section not defined or empty.
259.443: FileInUse:: Detection disabled.
260.515: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
272.242: Num Ticks for Backup : 13670
276.468: Num Ticks for creating uninst inf : 4226
280.474: Registering Uninstall Program for -> KB975561, KB975561 , 0x0
280.514: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
282.987: System Restore Point set.
284.520: PFE2: Not avoiding Per File Exceptions.
285.191: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB975561.cat
with error 0x57
289.306: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\update\update_SP3QFE.inf
-> c:\windows\$hf_mig$\KB975561\update\update_SP3QFE.inf.
289.937: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\spuninst.exe
-> c:\windows\$hf_mig$\KB975561\spuninst.exe.
290.338: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\spmsg.dll
-> c:\windows\$hf_mig$\KB975561\spmsg.dll.
290.548: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\update\spcustom.dll
-> c:\windows\$hf_mig$\KB975561\update\spcustom.dll.
290.558: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\update\KB975561.CAT
-> c:\windows\$hf_mig$\KB975561\update\KB975561.CAT.
291.770: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\update\update.exe
-> c:\windows\$hf_mig$\KB975561\update\update.exe.
291.800: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\update\updspapi.dll
-> c:\windows\$hf_mig$\KB975561\update\updspapi.dll.
291.850: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\update\update.ver
-> c:\windows\$hf_mig$\KB975561\update\update.ver.
292.381: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\update\updatebr.inf
-> c:\windows\$hf_mig$\KB975561\update\updatebr.inf.
292.581: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\update\eula.txt
-> c:\windows\$hf_mig$\KB975561\update\eula.txt.
292.922: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\update\branches.inf
-> c:\windows\$hf_mig$\KB975561\update\branches.inf.
306.862: Copied file: C:\Program Files\movie maker\moviemk.exe
314.813: Copied file: C:\WINDOWS\system32\DllCache\moviemk.exe
320.481: Copied file: c:\windows\$hf_mig$\KB975561\SP3QFE\moviemk.exe
329.194: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\
329.194: Num Ticks for Copying files : 52726
329.845: Num Ticks for Reg update and deleting 0 size files : 651
376.372: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
377.954: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart
= 0


Ottmar Freudenberger

unread,
Mar 20, 2010, 2:49:55 AM3/20/10
to
"spamlet" <spam.m...@invalid.invalid> schrieb:

> 2.1.4027.0

Looks okay.

[Excerpt form the KB975561.log]


> 306.862: Copied file: C:\Program Files\movie maker\moviemk.exe
> 314.813: Copied file: C:\WINDOWS\system32\DllCache\moviemk.exe
> 320.481: Copied file: c:\windows\$hf_mig$\KB975561\SP3QFE\moviemk.exe
> 329.194: DoInstallation: Installing assemblies with source root path:
> c:\windows\softwaredistribution\download\3e17316becee1d41b884695bbf7f49db\
> 329.194: Num Ticks for Copying files : 52726
> 329.845: Num Ticks for Reg update and deleting 0 size files : 651
> 376.372: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
> 377.954: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart
> = 0

Looks okay to me too. So once again the question: Is the issue you've
seen with KB975561 resloved by now? Or is KB975561 still beeing reoffered
via Windows/Auto Update?

Bye,
Freudi

spamlet

unread,
Mar 20, 2010, 12:16:59 PM3/20/10
to

"Ottmar Freudenberger" <fre...@gmx.net> wrote in message
news:80j9gi...@mid.individual.net...

Yes it seems to have stopped - for now at least!

Cheers.

S


Ottmar Freudenberger

unread,
Mar 20, 2010, 2:13:38 PM3/20/10
to
"spamlet" <spam.m...@invalid.invalid> schrieb:

>> So once again the question: Is the issue you've
>> seen with KB975561 resloved by now? Or is KB975561 still beeing reoffered
>> via Windows/Auto Update?

> Yes it seems to have stopped - for now at least!

Okay, fine :)

Bye,
Freudi

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