Re: Only one user can run Windows Media Player, how to fix?

[zachd [MSFT]]

Can a newly created user profile (admin or otherwise) run WMP?

--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"siim04" <sii...@discussions.microsoft.com> wrote in message
news:61F61DF1-EABC-4890...@microsoft.com...
> Recently I noticed a strange thing with my laptop running Windows XP
> Professional. Only one user can run Windows Media Player (version
> 10.00.00.3990). For all others Windows Media Player quits as soon as it is
> launched (no messages at all). And the only user who can run Windows Media
> Player is a limited user (administrator group user can't run it).
>
> I turned on all failure reporting in auditing (and even turned on auditing
> for global system objecs), but no failusres were triggered there. I also
> user
> RegMon and FileMon to see wether other users can't find some files or
> access
> some required registry keys, but couldn't notice anything wrong.
>
> Has anyone any ideas on how to fix it or what could be causing this kind
> of
> behavior?

[siim04]

Hi!

No, new user couldn't run it as well. However, I did find out the cause
and the fix.

The cause was Kerio Personall Firewall, that prohibited WMP to launch other
programs (I guess I had told it to never ask again as some radio stations
kept trying to pop up/open IE pages periodically). WMP for some reason needed
to run "Microsoft Windows Media Configuration Utility" on other users but my
primary user.

From no disturbances in auditing and RegMon and FileMon output, I suspected
that some third program is causing this kind of behavior. First I suspected
Windows Defender as the newest "security application" on the system, but
stopping it did not help, so I tried turning off firewalls next and was lucky
:).

Thank you for your help!

Best wishes,
Siim Karus