Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Nov 13 update breaks Media Player's ability to recognize Firewire audio device

1 view
Skip to first unread message

Steve House [MVP]

unread,
Nov 14, 2007, 12:48:15 PM11/14/07
to
I use an Echo AudioFire8 external audio interface that communicates with the
computer via a Firewire (IEEE1394) port. All worked fine until this morning
when Windows Media Player suddenly ceased to see the device, saying "sound
device not installed or driver missing." Windows control panel sees it just
fine as does Winamp, VLZ media player, and Real Player. Only Windows Media
Player (and the Internet Explorer player component) fail to see it's there.
The only thing that has changed in the system is the installation last night
of the Nov 13th update patch package. Have removed and resinstalled the
Audiofire drivers to no avail. Win XP, SP2 with all updates applied is the
OS. Anyone experienced a similar problem? Any ideas?

Steve H

Ottmar Freudenberger

unread,
Nov 14, 2007, 1:41:22 PM11/14/07
to
"Steve House [MVP]" <sjhouse at hotmail dot com> schrieb:

No, since I don't have an external audio device here ;)

> Any ideas?

In case you want to make sure that KB943460 (MS07-061) is causing the
quirks on your machine, have a look into the "More Information" section
in http://support.microsoft.com/kb/943460/en-us and use the registry
hack to *temporarily* disable the "advanced" URI checking coming with
KB943460. In case you've installed IE7 on your system, it's IMHO more
than *essential* to apply KB943460 and to *not* use the registry hacks.

Bye,
Freudi

Steve House [MVP]

unread,
Nov 14, 2007, 2:47:22 PM11/14/07
to
Is this update known to affect I/O with firewire 1394 port devices?? Since
I'm,playing local mp3 and avi files, I'm trying to understand how a bad url
vulnerability should influence it.

Steve


"Ottmar Freudenberger" <fre...@gmx.net> wrote in message
news:5q0tqqF...@mid.individual.net...

Ottmar Freudenberger

unread,
Nov 14, 2007, 2:54:35 PM11/14/07
to
"Steve House [MVP]" <sjhouse at hotmail dot com> schrieb:

[KB943460]


> Is this update known to affect I/O with firewire 1394 port devices??

Not yet, not to my knowledge. It "may" be the URI issue fixed with the
update.

> Since I'm,playing local mp3 and avi files, I'm trying to understand how a bad
> url vulnerability should influence it.

Have you tried the registry "hack" mentioned in
http://support.microsoft.com/kb/943460/en-us already?

Bye,
Freudi

Steve House

unread,
Nov 14, 2007, 6:20:06 PM11/14/07
to
Nope, but this evening I discovered that somehow the updates m ust have
affected the directsound drivers. Switching the "speakers" selection in the
MediaPlayer options to "default direct sound" rather than a specific I/O
channel restored normal function. It's as if the settings in Media Player
and the settings in the windows control panel were being interpretted as
being two separate programs competing for the same device! Very weird.

"Ottmar Freudenberger" <fre...@gmx.net> wrote in message

news:5q1244F...@mid.individual.net...

Ottmar Freudenberger

unread,
Nov 14, 2007, 11:59:27 PM11/14/07
to
"Steve House" <sjhouse at hotmail dot com> schrieb:

> this evening I discovered that somehow the updates m ust have
> affected the directsound drivers. Switching the "speakers" selection in the
> MediaPlayer options to "default direct sound" rather than a specific I/O
> channel restored normal function.

Hm, strange. Which version of WMP are you using? I'm not seeing a change here.

Bye,
Freudi

PA Bear

unread,
Nov 15, 2007, 12:38:56 AM11/15/07
to
What update?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Steve House [MVP]

unread,
Nov 15, 2007, 12:48:15 PM11/15/07
to
I don't have the id info on the exact updates at hand right at the moment.
There was a package of three updates downloaded through the Windows
autoupdate facility when I started the computer the evening of the 13th and
it was after that download installed that the problem surfaced. This
"soundcard" is a 10 channel (8 analog, 2 digital) professional audio
workstation interface, an external box communicating through firewire. The
WDM drivers are set to use analog channels 7/8 for normal stereo playback
under the audio device settings for both sound and voice in the control
panel. I don't know the settings in WMP itself before the update, but after
it installed the WMP hardware options settings for the speakers showed set
to "DirectSound:AudioFire 7/8." When attemping to play anything - mp3, wav,
avi, mpg, wmv, wma - it reported "device not installed or in use by anthoer
program". I finally tried changing the WMP speaker setting to
"DirectSound:Default" and that fixed it.

Steve House
MS MVP - MSProject

"PA Bear" <PABe...@gmail.com> wrote in message
news:uCliro0J...@TK2MSFTNGP04.phx.gbl...

Ottmar Freudenberger

unread,
Nov 15, 2007, 1:05:58 PM11/15/07
to
"Steve House [MVP]" <sjhouse at hotmail dot com> schrieb:

>I don't have the id info on the exact updates at hand right at the moment.
> There was a package of three updates downloaded through the Windows
> autoupdate facility when I started the computer the evening of the 13th and
> it was after that download installed that the problem surfaced.

Have a look into the "History" link on the Windows Update site or
a look into "windowsupdate.log" or a look into the Event Viewer.

Bye,
Freu"Whichever WMP version you're using"di

Steve House

unread,
Nov 15, 2007, 6:45:04 PM11/15/07
to
Got home and can check now...

WMP version 11.0.5721.5230
Updates installed 11/13 are ...
XP Security update KB943460,
Software removal tool KB890830,
and Outlook junk mail KB 943559


Steve House [MS Project MVP]


"PA Bear" <PABe...@gmail.com> wrote in message
news:uCliro0J...@TK2MSFTNGP04.phx.gbl...

PA Bear

unread,
Nov 15, 2007, 8:21:07 PM11/15/07
to
I can only see 943460 is a remotely-possible cause for the behavior. If you
uninstall it via Add/Remove Programs and reboot, does the behavior persist?

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Steve House wrote:
> Got home and can check now...
>
> WMP version 11.0.5721.5230
> Updates installed 11/13 are ...
>
> XP Security update KB943460,
> Software removal tool KB890830,
> and Outlook junk mail KB 943559
>

>> What update?
>> --

Steve House

unread,
Nov 16, 2007, 6:50:23 PM11/16/07
to
I've been able to clear up the problem by resetting the WMP speaker
configuration to "Default DirectSound Device" so since it's working I think
I'll leave well enough alone for now <grin>.

--
Steve House [Project MVP]
[It all runs on Magic Smoke]


"PA Bear" <PABe...@gmail.com> wrote in message

news:uaThzD$JIHA...@TK2MSFTNGP04.phx.gbl...

barn

unread,
Jan 19, 2008, 12:20:01 PM1/19/08
to
i am only a one day old vista user, so this is probably a stupid ?, but ...
when i go to the media player options devices speakers advanced i only get
the one installed speaker choice, and not this default setting. i have a
rowland dr880 drum machine i want to play midi files over from the player,
but it only recognizes the speakers. if i go to the control panel device
manager audio there they both are, speaker and my dr-880, but the player
doesnt seem to recognize its there?? maybe the problem is in this default
setting or getting the media player to scan for other output devices?? HELP
--
-barn

antioch

unread,
Jan 19, 2008, 3:20:58 PM1/19/08
to
Barn
What makes you suspect that WUs has got to do with your sound problem?
For that matter which update do you suspect?
Any error codes/ event viewer entries etc?
What Vista? - is it upgrade or brand new computer?
What Media Player? WMP?
Have you looked in Device Manager or whatever its called in Vista to see if
drivers for the sound are working.?

Antioch


"barn" <ba...@discussions.microsoft.com> wrote in message
news:2AB38BC3-8D7A-47FE...@microsoft.com...

barn

unread,
Jan 19, 2008, 6:06:00 PM1/19/08
to
yea this problem probably doesnt fit in here in WU, but it was my first time
in this forum, and i saw the previous postings about setting the WMP (mine is
11 for Vista) for different output devices, and thought you guys might know
about this. its a brand new computer (dropped my old laptop!) and like i
said above i do see my dr880 driver in the device manager audio, and in fact
it works for some of my other midi software (Allegro) just fine. i just want
to play midi files to the drum machine, not thru the speakers.
--
-barn

antioch

unread,
Jan 19, 2008, 9:29:20 PM1/19/08
to
Well at least you Xposted to the Media group - lets hope it gets dealt with
in there as you have had no help here from updates.
Good luck
Antioch

"barn" <ba...@discussions.microsoft.com> wrote in message

news:8A3BD234-78E0-4FAB...@microsoft.com...

0 new messages