Re: RETARDED HERE...HELP...PLEASE

[Bruce Hagen]

Hotmail is always acting up to say the least. That said, do you have a paid
Hotmail account? The error code you posted indicates you don't, but like I
said, Hotmail has quirks of its own.

See:
http://www.eweek.com/article2/0,1759,1659201,00.asp
and:
http://support.microsoft.com/?kbid=878462
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"sandra4453" <sandr...@discussions.microsoft.com> wrote in message
news:6E88DEB4-4D36-4FE5...@microsoft.com...
> I'm hoping this is an easy fix. I'm always keeping computer clean,
> running
> antiviral, spyware removal, etc. Now, all of a sudden and continuously,
> outlook express 6.0 is acting up. Everytime I open it, the message "some
> error occurred while processing requested task" and "check for new
> messages -
> FAILED" appears. Also, "service currently unavailable" message. My
> messages
> do get downloaded but there's something definitely wrong. As well, I'm
> noticing that IE goes to "temporarily not working...check your ie
> connections....service may be temporarily unavailable"......Eventually,
> with
> this too I'm able to get the link I'm shooting for. I get nuts when
> things
> go wrong and I have a feeling something is going wrong and can get a lot
> worse. Anybody out there that can advise me?
>

[sandra4453]

Thanks Bruce. I'm an msn subscriber and use my main email address that I've
always used with outlook express 6. I never use the free hotmail accounts. I
don't know if this helps to clarify anything for maybe, you to get me in the
right direction, does it? Maybe I should do a system restore back a month
and just download all the windows updates again? I dont have sp2 because
when I downloaded that after getting this computer (new at the time), last
year.....it crashed big time and had to have everything reinstalled. Total
nightmare. Now what?

[Bruce Hagen]

Not having SP2 installed is going to cause many problems down the road. You
will also not be able to download SP2 updates.

Was your anti-virus program running when you downloaded SP2? That could have
caused your crash. If you have second thoughts about downloading SP2, then I
would suggest you order the free SP2 CD. You don't have to be online to
install it. Afterwards, install SP2 updates *with your A/V off*.

In the meantime, it might be fruitless to pursue your current problem.

Free SP2 CD:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx

--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"sandra4453" <sandr...@discussions.microsoft.com> wrote in message

news:22376B57-42FC-445D...@microsoft.com...

[sandra4453]

that's what I'm going to do Bruce. I just order the cd (again) and will try
once more (fingers crossed). I'll be sure to save your reply and remember to
disable AV and firewall first. Wish me luck.............thank you.

[PA Bear]

This is a very rare MSN/Hotmail error and usually indicates temporary
problems on MSN/Hotmail's end. Should clear up automagically soon.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

sandra4453 wrote:
> wanted to add this to my original dilemma in case anyone out there knows
> how to help:
>
> Service Unavailable
>
> Configuration:
> Account: http://oe.msn.msnmail.hotmail.com/cgi-bin/hmdata
> Server: http://oe.msn.msnmail.hotmail.com/cgi-bin/hmdata
> User name: sandr...@msn.com
> Protocol: HTTPMail
> Port: 0
> Secure(SSL): 0
> Code: 800cccf0

[sandra4453]

Thank you too Robear. Is there something going on that you're aware of with
msn? I feel much better already. I've just ordered (again) sp2 cd but am
very reluctant to install because of the severe problems I had the last time
I tried. "If it ain't broke, don't fix it" is the attitude but I've been
told that doesn't apply in this case.

[PA Bear]

If the MSN accounts also fails in a new Named Identity (File > Identitiese >
Add new identity), this will confirm that the problem's on MSN/Hotmail's
end. Until it clears up, access the account at www.hotmail.com.

IN RE WinXP SP2:

1. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

2. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health.

Also see:

**What to Know Before Downloading/Installing SP2**
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~PA Bear