Re: Can I delete Outlook Express and re-install
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PA Bear [MS MVP]
problem.
Please state your full Windows version (e.g., WinXP SP3; Win2K SP4).
Do you have any other email accounts running in OE besides the Hotmail
account?
Does OE's Folders pane include the Hotmail-specific folders named Inbox,
Sent Items, Deleted Items, and Bulk Mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Joe T. wrote:
> Can I delete Outlook Express and re-install? I had Comcast broadband and
> it
> was linked to that but now I have Qwest. I use Hotmail.I can compose and
> send but it never sends. It just sits in my out box. I hit send/receive
> but
> it goes nowhere. It just sits there waiting. I would like to make OE my
> mail
> client again.
Doug W.
Mail. Goto Microsoft for info and possible download of Windows
Live Mail. Google is your friend (at least sometimes).
-
Doug W.
======
"Joe T." <Jo...@discussions.microsoft.com> wrote in message
news:EE23CDAC-AFD4-46F9...@microsoft.com...
PA Bear [MS MVP]
Doug W. wrote:
> You can no longer send HOTMAIL from OE. Have to use Windows Live
> Mail. Goto Microsoft for info and possible download of Windows
> Live Mail. Google is your friend (at least sometimes).
>
Joe T.
names from it, including mine, any association with the old Comcast account
and basically start fresh.
Is it because I no longer have Comcast and that is what the account somehow
is linked to the reason it's not working? It's been over 8 months since I've
tried to use OE.
I have had over the last year various people stay with me (traveling
relatives, friends etc) and are no longer here and have mail names. I thought
if I deleted and started fresh it would solve a few problems noted earlier.
I have XP Pro SP2 retail version. I have the disk.
Q. -"Do you have any other email accounts running in OE besides the Hotmail
account?" -
A. - One friend downloaded Mozilla Thunderbird so he could get his Gmail,
whatever that is. He could not configure OE to get his mail.
Q - "Does OE's Folders pane include the Hotmail-specific folders named
Inbox, Sent Items, Deleted Items, and Bulk Mail?"? -
A - Don't know because now it won't open for some reason. I suppose it does.
It's been so long I don't remember.
I tried to send myself a test mail before I posted on 3-24-09 and it would
not send.
Joe
PA Bear [MS MVP]
> account
> names from it, including mine, any association with the old Comcast
> account
> and basically start fresh.
1. Create a new identity via OE Files | Identities | Add new identity. Name
it anything you want /except/ "Main Identity" and do not include the word
"main" in the name.
2. Assuming you do NOT want or need any of the messages in the old identity,
delete it via File | Identities | Manage Identities | select (highlight) the
identity you want to delete & press the REMOVE button.
> Q. -"Do you have any other email accounts running in OE besides the
> Hotmail
> account?" -
> A. - One friend downloaded Mozilla Thunderbird so he could get his Gmail,
> whatever that is. He could not configure OE to get his mail.
Well, your friend shouldn't have been using your OE identity to begin with.
You can uninstall Thunderbird via Add/Remove Programs if it's still
installed.
> Q - "Does OE's Folders pane include the Hotmail-specific folders named
> Inbox, Sent Items, Deleted Items, and Bulk Mail?"? -
> A - Don't know because now it won't open for some reason. I suppose it
> does.
> It's been so long I don't remember.
If you can't even open OE to create a new identity, let me know.
> I tried to send myself a test mail before I posted on 3-24-09 and it would
> not send.
The new identity should take care of that.
If you need help in setting up your Hotmail account in your new identity,
just ask in a reply to this thread.
Adhere to all of the following caveats to avoid such problems in the future,
Joe:
- Don't use Inbox or Sent Items folders to archive messages. Move your
archives to local folders that you've created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm
- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.
- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:
Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
~PA Bear
Joe T.
other email. Someone told him to use Thunderbird to get his mail. He never
could link the OE account in his name.
I'll try your suggestions.
Thanks
PA Bear [MS MVP]
Hotmail account in OE.
Meanwhile the last I heard from you was...
> I'll try your suggestions.
Waiting for feedback.
Joe T. wrote:
> Well, something's wrong. It won't open.
>
> "PA Bear [MS MVP]" wrote:
Joe T.
Do you mean create a new OE identity or a new Hotmail identity? If new OE,
it will not even open to get to the login screen. The last time it did open,
I don't believe there were any Hotmail folders.
PA Bear [MS MVP]
2. Once you get OE to open, see this page for instructions on how to access
your Hotmail account in OE via POP3:
http://windowslivehelp.com/solutions/settings/archive/2009/02/18/how-to-add-your-e-mail-account-to-microsoft-outlook-express.aspx
3. Closely adhere to the following caveats to avoid such problems in the
future:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm
- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.
- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:
Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
~PA Bear
Joe T.
http://www.insideoe.com/problems/errors.htm#crash. Started to do the steps.
Went to open OE and magically, it opened. I have done nothing since my last
post. It opened. I see I have one hotmail folder but that's it. No other
hotmail folders.
It tried to go to mail.comcast.net. I got this message-"Dialing attempt 1.
Unable to establish a connection".
Of course it won't connect, I don't have Comcast account! It goes to "work
offline". I have to uncheck the work offline in tools on the MSN home page
just to get to this page!
I tried to delete the other people from the account but I do not have their
passwords.
Comcast is no help because I don't have an account. Show me where in the
settings are so I can delete comcast as my mail client and make hotmail as my
client.
Joe T.
message-
"Unable to poll for new messages on your HTTP server. Account: 'Hotmail',
Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol:
HTTPMail, Server Response: 'This operation is not permitted for this type of
client.', Port: 0, Secure(SSL): No, Server Error: 1203, Error Number:
0x800CCCF7".
And this-
"There was a problem logging onto your mail server. Your Password was
rejected. Account: 'Joe', Server: 'mail.comcast.net', Protocol: POP3, Server
Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC92".
PA Bear [MS MVP]
1. Have you ever been able to access (a) *this* account (not any other ones)
in OE (b) since you switched from Comcast to Qwest? If yes, when was the
last time you accessed this account in OE with Qwest as your ISP?
2. Is it a na...@hotmail.com account or a na...@msn.com account?
3. Is this account associated with Qwest's Partner Agreement with MSN and
can you access this account in MSN Mail?
IN RE the Comcast account:
1. OE Tools | Accounts | Mail: Select (highlight) the Comcast account and
press the REMOVE button.
(Why this account is present in the new identity is anyone's guess unless
you still have some Comcast software installed.)
Joe T. wrote:
> I set up a new idenity. I went to transfer my hotmail account. I get this
> message-
>
> "Unable to poll for new messages on your HTTP server. Account: 'Hotmail',
> Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol:
> HTTPMail, Server Response: 'This operation is not permitted for this type
> of
> client.', Port: 0, Secure(SSL): No, Server Error: 1203, Error Number:
> 0x800CCCF7".
>
> And this-
> "There was a problem logging onto your mail server. Your Password was
> rejected. Account: 'Joe', Server: 'mail.comcast.net', Protocol: POP3,
> Server
> Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server Error:
> 0x800CCC90, Error Number: 0x800CCC92".
>
NormanM
> You can no longer send HOTMAIL from OE. Have to use Windows Live
> Mail. Goto Microsoft for info and possible download of Windows
> Live Mail. Google is your friend (at least sometimes).
Not entirely correct. If you ever used OE with a free Hotmail account in the
past, and not allowed that account to lapse, it will still work. I just
tried it on the one account I have which does still work.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
NormanM
> Can I delete Outlook Express and re-install? I had Comcast broadband and it
> was linked to that but now I have Qwest. I use Hotmail.I can compose and send
> but it never sends. It just sits in my out box. I hit send/receive but it
> goes nowhere. It just sits there waiting. I would like to make OE my mail
> client again.
Qwest + MSN? That is an odd duck, and I really have no clue how it works, or
how to fix it when it breaks. Apparently Qwest support just hands you off to
Windows Live support, and Windows Live support just hands you off to Qwest
support.
Joe T.
A. Yes.
Q. "since you switched from Comcast to Qwest"?
A. No. This is when it all started. I have deleted all references to Comcast
I could find. Even searched registry for any other reference to Comcast.
Q. "Is it a na...@hotmail.com account or a na...@msn.com account"?
A. I have a email address at na...@hotmail.com (one I've had for at least 7
years. It was my surfing junk mail account when I had other providers) which
is now my only active email account now. I had a email account name with
Comcast through OE. I would just open OE and it would sign on to Comcast and
get my mail. Which is what it is still trying to do now with Hotmail.
Q. "Is this account associated with Qwest's Partner Agreement with MSN and
can you access this account in MSN Mail"?
A. Not sure I know what you mean. When I got Qwest, MSN said welcome to MSN.
Don't really remember. Been to long. I use Hotmail because OE became unusable.
IN RE the Comcast account:
Q. "OE Tools | Accounts | Mail: Select (highlight) the Comcast account and
press the REMOVE button."
A. Comcast is not listed as asked above. Hotmail is shown as default.
-----------------------------------------------------------------------------------------------
PA Bear [MS MVP]
POP3 access, but it's currently set-up for something called WebDAV access.
Proceed as follows:
1. Open OE Tools | Accounts | Mail: Select (highlight) the current Hotmail
account and press the REMOVE button.
2. Close OE & reboot for good measure.
3. Open a browser window to this page:
http://windowslivehelp.com/solutions/settings/archive/2009/02/18/how-to-add-your-e-mail-account-to-microsoft-outlook-express.aspx
4a. Open OE Tools | Accounts | click on ADD | MAIL and follow the wizard's
prompts, entering the correct settings per #3 above.
4b. Now open OE Tools | Accounts | [Hotmail] | Properties | Advanced |
Delivery:
=> If you do NOT check (enable) the "Leave messages on the server" option,
your Hotmail messages will NOT be available at www.hotmail.com nor will they
be available to OE running on another computer.
=> Enabled/disable the other two (2) options as desired.
5. From time to time, you will want to access the account at www.hotmail.com
and review the contents of the folders there (e.g., review the Junk Mail
folder in case a message you wanted was filtered there instead; if you Move
a message to the Inbox, OE will download the message the next time it polls
the server for new messages).
Joe T.
But....(and there is always a but), when I tried to send a test message I
got this error-
"The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was 'jxx...@hotmail.com'. Subject
'How ya doing?', Account: 'Hotmail', Server: 'smtp.live.com', Protocol: SMTP,
Server Response: '550 5.7.3 Requested action aborted; user not
authenticated', Port: 25, Secure(SSL): Yes, Server Error: 550, Error Number:
0x800CCC78
I also switched to port 587 but same thing.
I imported my address book ok. I am able to recieve my Hotmail messages.
________________________________
PA Bear [MS MVP]
Properties | Server (tab): the Account Name box should contain your full
Hotmail address (e.g., na...@hotmail.com); While you're there, make sure your
Password is correct, too.
2. Disable inbound & outbound email scanning by your anti-virus application.
It provides no additional protection, it could be causing the problem, and
even Symantec says it's not necessary:
<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
Joe T.
my Hotmail messages.
I have disabled my AVG Free 8.5 but I still get this error-"The message
'550 5.7.3 Requested action aborted; user not authenticated', Port: 25,
Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78
"PA Bear [MS MVP]" wrote:
PA Bear [MS MVP]
correctly.
NB: The Account name box should be filled in with *your* Hotmail address
(e.g., Jo...@hotmail.com), not "na...@hotmail.com".
PA Bear [MS MVP]
delete ....Community Message not available?" in this OE6 newsgroup
(crossposted from WinXP General).
[Of course, the web-interface is horked again so Joe's post in WinXP General
is not available via Google Groups right now.]
--
~PA Bear
Сергей Викторович
"Joe T." <Jo...@discussions.microsoft.com> сообщил/сообщила в новостях
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