RE: IE 6 Error/Crash urlmon.dll ModVer: 6.0.2900.3231 Offset: 0003b5ce

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Bamff

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Dec 14, 2007, 3:55:01 PM12/14/07

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OK - I found some other posts and this seems to have worked for me also.

Uninstall
Security Update for Internet Explorer 6 for Windows XP (KB942615)

I haven't seen the error again... Keep your fingers crossed.

"Bamff" wrote:

> Full error is:
> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll ModVer:
> 6.0.2900.3231 Offset: 0003b5ce
>
> This happens when I try to open different websites, most commonly, gmail.
> As soon as the page starts to open, I get this pop-up and I have to close IE.
>
> I did notce that if I go to another page first (Pets.com seems to work) and
> then go to gmail IE seems to work. But, if I close IE6 and type in gmail.com,
> IE crashes.
>
> Any ideas?

Toobusy

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Dec 14, 2007, 4:22:00 PM12/14/07

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I had the same problem too using IE6. I wrote to Microsoft but no answer
yet. I then had to go in and turn off the automatic updates and change it
to Auto but inform me first. It tried to reinstall the KB942615 update
again so I told it to ignore that update for now. Problem solved. Started
after the updates of 12/11.

Learner

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Dec 14, 2007, 7:57:27 PM12/14/07

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Please note that I noticed that solution
http://support.microsoft.com/kb/942367 did work a couple of times but then
IE 6 crashes again. Sometimes I can access gmail.google.com three times in
a row but then I have the exact same error

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll ModVer:
6.0.2900.3231 Offset: 0003b5ce

So, kb942367 is NOT the solution
Daniel
_____________
"Bamff" <Ba...@discussions.microsoft.com> wrote in message
news:86056740-3914-4914...@microsoft.com...

Learner

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Dec 14, 2007, 8:19:44 PM12/14/07

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Oops! http://support.microsoft.com/kb/942367 is working, I forgot to change
the dword.

This is a good solution
Daniel
________________
"Learner" <cdnh...@hotmail.com> wrote in message
news:OqkX4VrP...@TK2MSFTNGP04.phx.gbl...

Phantom Lord

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Dec 15, 2007, 2:23:42 AM12/15/07

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"Bamff" <Ba...@discussions.microsoft.com> ha scritto nel messaggio
news:90926749-CC68-4094...@microsoft.com...

> Full error is:
> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll ModVer:
> 6.0.2900.3231 Offset: 0003b5ce
>
> This happens when I try to open different websites, most commonly, gmail.
> As soon as the page starts to open, I get this pop-up and I have to close
> IE.

> Any ideas?

yesterday i had this problem for the first time on a mate's pc and i only
updated Adobe Flash to the latest version and i did not notice further
crashes...

but....

yesterday evening i saw there were some updates when i shut down my pc
(notebook with xp pro sp2 and ie6)
and this morning i opened my SpamCop's webmail page first as usual and the
iexplorer window disappears!

in the event viewer there is:
-----------------------------------
Tipo evento: Informazioni
Origine evento: DrWatson
Categoria evento: Nessuno
ID evento: 4097
Data: 15/12/2007
Ora: 7.39.08
Utente: N/D
Computer: PAPU2004PRO
Descrizione:
L'applicazione C:\Programmi\Internet Explorer\IEXPLORE.EXE ha generato un
errore di applicazione. L'errore si è verificato su 12/15/2007 @
07:39:08.384 Exception c0000005 generata all'indirizzo 7DF5B5CE
(urlmon!GetClassURL)
-----------------------------------

i got the update name from windows update's history and it was:

Office 2003 Aggiornamento critico per Office 2003 (943452)

--
Mauro Poletto
Lonato(Bs) Italy
http://blogs.dotnethell.it/papu
-SpamCop powered-

Frank Saunders MS-MVP IE,OE/WM

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Dec 15, 2007, 8:55:22 AM12/15/07

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"Bamff" <Ba...@discussions.microsoft.com> wrote in message
news:86056740-3914-4914...@microsoft.com...

> OK - I found some other posts and this seems to have worked for me also.
>
> Uninstall
> Security Update for Internet Explorer 6 for Windows XP (KB942615)
>
> I haven't seen the error again... Keep your fingers crossed.

Reinstall it with your anti-virus and anti-spyware turned off.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

PA Bear

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Dec 15, 2007, 5:37:09 PM12/15/07

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Do the Registry edit (only) in this KB article:
http://support.microsoft.com/kb/942367
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

Bamff wrote:
> Full error is:
> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll ModVer:
> 6.0.2900.3231 Offset: 0003b5ce
>
> This happens when I try to open different websites, most commonly, gmail.
> As soon as the page starts to open, I get this pop-up and I have to close
> IE.
>

Marshal

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Dec 15, 2007, 7:16:00 PM12/15/07

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Had the same problem since the 12/11/07 Update...The kb942367 Registry edit
seems to work for me also.

Ray

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Dec 19, 2007, 12:55:16 PM12/19/07

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On Dec 14, 5:19 pm, "Learner" <cdnher...@hotmail.com> wrote:
> Oops! http://support.microsoft.com/kb/942367is working, I forgot to change

> the dword.
>
> This is a good solution
> Daniel

> ________________"Learner" <cdnher...@hotmail.com> wrote in message

>
> news:OqkX4VrP...@TK2MSFTNGP04.phx.gbl...
>
>
>
> > Please note that I noticed that solution

> >http://support.microsoft.com/kb/942367did work a couple of times but then

> >>> Any ideas?- Hide quoted text -
>
> - Show quoted text -

I'd like to add my INPUT here as well. One of our users was having the
same symptoms discussed on this post. IE kept crashing going to
websites, GMAIL.COM was a good example that would always crash the IE
window when attempting to access the website.

The fix mentioned in http://support.microsoft.com/kb/942367 did the
job. I ended up not even having to install the hotfix mentioned in the
article. I just did the registry portion and going to the websites was
fixed.

So if anyone else out there who is having the same problem, try just
changing the REGISTRY settings first.

-Ray