Not Printing landscape, mixed client basis

[Andrew Davies]

Can anyone help, I'm having problems with various printers
(Current one is HP LJ 4000) where some users on NT4
printing to an Windows 2000 print server, cannot print
landscape, If It was all NT4 users then this would be
understandable, but it only affects some.
The users select landscape in their page orientation but
it just comes out in landscape.
Any ideas

[Bruce Sanderson]

What application is the user trying to print in landscape from?

Have you tried setting the "Printing Defaults" on the problem NT 4 computer
for the problem printer(s) to landscape?
On NT 4:
close the application
Start, Settings, Printers
right click the printer, select Printing Defaults
select the Basics tab
open the application and try printing again

--
Bruce Sanderson MVP

It's perfectly useless to know the right answer to the wrong question.

"Andrew Davies" <andrew....@gb.abb.com> wrote in message
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[AWatcher]

Hi,

I have a similar problem in a small workgroup of mixed workstations,
NT4, Win98 and Win2k. The printer is shared using HPJetDirect. We
did not have a problem printing to the HP4050tn, PCL6, until the
Win2000 computer was added.

When most computer/printer operations are fine, the Win2000 system
cannot print landscape in excel though landscape is selected from
within the application. To print landscape, the W2K system must use
START/SETTING/PRINTERS/PROPERTIES/...../..../landscape. When this is
done, some of the other connected systems cannot change the
orientation of their page settings. Seems the Win2000 drivers lock
out other users, disabling their legacy drivers when it does not
release the printer after use and change.

The question includes:
Why cant the W2K user change page orientation from within applications
though he can do so by affecting the change using the clumbersome
Setting/Printer/properties route? This default property change then
affects other users.

How do I get the W2K system to release the printer so that other users
can use the capabilities of their own drivers?

Thanks in advance.

[Bruce Sanderson]

This is, unfortunately, a known defect in the Windows 2000/XP printer driver
for these printers.

See http://www.hp.com/pond/ljbeta/index.html for newer Beta versions that
purport to correct this problem.

A bypass that often works is to set landscape as the "default" orientation
via:

Start, Settings, Printers
right click on the printer, select Printing Preferences

--
Bruce Sanderson MVP

It's perfectly useless to know the right answer to the wrong question.

"AWatcher" <som...@msn.com> wrote in message
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