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Powerpoint server application error

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timesync

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Aug 19, 2008, 8:55:01 PM8/19/08
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Hi, I have gotten the same error in powerpoint consistently and all the fixes
on support.microsoft.com and online have been unable to fix the problem. I
have installed Powerpoint XP, uninstalled it and installed Powerpoint 2003,
and am getting the same error on both. I am using Windows XP Service Pack 2.

When I create a graph in powerpoint (by simply doubleclicking the slide
layout that includes a graph or by going to insert graph), I can enter the
variables I want and create my bar graph. But after I exit out of editing
that graph and go to another slide, I am unable to double click that graph
again. So I cannot view the datasheet, change the data on the graph, or
change features of the graph like the legend or bar colors once the graph is
created.

When I try to double-click the graph, it says "Microsoft Office Powerpoint
can't start the application required to open this object. An error occured
and this feature is no longer functioning properly. Would you like to repair
this feature now?" If I say yes, it says it is installing Application Server.
But after it tries to install this, it says "The server application, source
file, or item can't be found, or returned an unknown error. You may need to
reinstall the server application."

The MS support page and online support pages indicate that this may be a
problem with Organizational Chart. I read here:
http://www.pptfaq.com/FAQ00236.htm
that i should reregister MSgraph by running "C:\Program Files\Microsoft
Office\Office\Graph.exe" /regserver, but this didn't work in either PPT XP or
PPT 2003. Note that the MS support pages and internet pages indicate that the
typical problem where this error message comes up is when someone is using a
recent version of PPT to open a graph or excel spreadsheet created in PPT 97.
This is not what is happening for me - I get this problem immediately after
creating a graph, without even saving my file or closing out of PPT 2003. So
this is not due to incompatibility between versions.

I wiped my Dell desktop using a PC Restore to the original condition that it
was in when it was sent to me, and then I deleted some of the programs that
came installed on it - "Dell bloatware". I am wondering if perhaps I deleted
something that was necessary for this feature. After installing my OS, I then
tried installing Office XP and then after that Office 2003, both of which
immediately had this issue with PPT. So this is not an error that has
developed over time, but has been there since I installed Office.

Please help - I make presentations of graphs daily and have spent hours
trying to fix this to no avail!

Echo S

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Aug 19, 2008, 11:04:12 PM8/19/08
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Have you tried the things suggested here?

Can't edit Org Chart, Graph, Excel (error msg: "server application, source
file, or item can't be found")
http://www.pptfaq.com/FAQ00236.htm

(Of course, I'm not talking about the org chart-specific stuff, but rather
the MS Graph-specific stuff and virus checkers and things like that....)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"timesync" <time...@discussions.microsoft.com> wrote in message
news:77707682-C09F-40D4...@microsoft.com...

timesync

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Aug 21, 2008, 2:26:01 AM8/21/08
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Yes, I tried everything on that support page, such as reregistering MS graph.
I do not have Norton Antivirus software and the problematic file that they
mention that Norton and other antivirus programs install wasn't on my
computer.

As I mentioned, that support page and the MS pages indicate that this error
message occurs when someone is using a recent version of PPT to open a graph

or excel spreadsheet created in PPT 97. This is not what is happening for me

- I get this problem immediately after creating a graph in PPT 2003, before

even saving my file or closing out of PPT 2003. So this is not due to

incompatibility between versions, and that is probably the reason that the
fixes on the webpage you mentioned do not work. But I'm at a loss for what to
try next! I've installed all the recent updates for Windows and Office as
well.

Echo S

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Aug 21, 2008, 7:29:55 AM8/21/08
to
The differences in version are only an example, they're not the only reason
for this issue.

Since you're not using Norton A/V, what are you using? Other antivirus
programs have Office plug-ins, and I'd strongly strongly suspect that being
the problem in your case.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"timesync" <time...@discussions.microsoft.com> wrote in message

news:EFED15E1-A05B-47C2...@microsoft.com...

Angelabra

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Sep 4, 2008, 2:53:01 PM9/4/08
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I am having the same issue. I have tried everything. Is there any other
cause?

Echo S

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Sep 4, 2008, 5:32:40 PM9/4/08
to
Did you read this FAQ page?

> >> Can't edit Org Chart, Graph, Excel (error msg: "server application,
> >> source
> >> file, or item can't be found")
> >> http://www.pptfaq.com/FAQ00236.htm

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"Angelabra" <Ange...@discussions.microsoft.com> wrote in message
news:552CB16E-7AEC-48B2...@microsoft.com...

Angelabra

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Sep 23, 2008, 11:33:01 AM9/23/08
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Yes, I have tried everything on that page. Did timesync find a solution or
did he just give up?

Echo S

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Sep 25, 2008, 10:11:50 AM9/25/08
to
I heard recently that reregistering a DLL fixed this for someone.

http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Powerpoint/Q_23551111.html

<quote>

We had the same issue on some of our machines and re-registering ole32.dll
resolved the issue:

Click Start, click Run, type the following command, and then click OK:
regsvr32 %systemroot%\system32\ole32.dll
2. In the RegSvr32 dialog box, click OK.
3. Restart the computer.

</quote>

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"Angelabra" <Ange...@discussions.microsoft.com> wrote in message

news:DD36098D-F330-40FB...@microsoft.com...

Angelabra

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Sep 25, 2008, 10:34:02 AM9/25/08
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That's awesome! It worked! Thanks very much.

Echo S

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Sep 25, 2008, 11:38:45 AM9/25/08
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Oh, fantastic! I think we'll need to add this one to the PPTFAQ....

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"Angelabra" <Ange...@discussions.microsoft.com> wrote in message

news:841DE2CE-14E5-4668...@microsoft.com...

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