If you click on the "What data does this error report contain?" link you
see the following:
-------------------------
Error signature
AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035
ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f
fDebug: 0 Offset: 0036e70c
-------------------------
I have been able to reproduce this issue on a Windows XP SP2 machine with
PowerPoint 2007, Business Contact Manager for Outlook 2007, and a HP
Photosmart C7200 printer as the default printer when you start PowerPoint
2007. If you have Business Contact Manager for Outlook 2007 installed,
PowerPoint will load an add-in for that program. If you disable that add-in
or change the default printer to something other than the HP Photosmart
C7200 the problem goes away.
You can see if that add-in is loading in PowerPoint 2007 by clicking on the
Office Button, choosing PowerPoint Options, click Add-ins, you should see
an Active add-in called "Business Contact Manager for Outlook 2007". You
can click on the Go... button with COM Add-ins selected and uncheck
Business Contact Manager for Outlook, and click OK. Restart PowerPoint.
We'll keep investigating this issue but if anyone has any more information,
especially if you have seen this with another printer as the default,
please let me know the model and where you got the driver from.
Aaron Rykhus, MCP, MCDST
Support Engineer
Microsoft Corporation
----------------------------------------------
This posting is provided "AS IS" with no warranties, and confers no rights.
Jack
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 12/4/2007
Time: 12:03:14 PM
User: N/A
Computer: 6510BGHOST
Description:
Faulting application powerpnt.exe, version 12.0.4518.1014, stamp
45428035, faulting module ppcore.dll, version 12.0.4518.1014, stamp
454281a3, debug? 0, fault address 0x001af7b0.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 70 00 6f 00 77 00 .p.o.w.
0030: 65 00 72 00 70 00 6e 00 e.r.p.n.
0038: 74 00 2e 00 65 00 78 00 t...e.x.
0040: 65 00 20 00 31 00 32 00 e. .1.2.
0048: 2e 00 30 00 2e 00 34 00 ..0...4.
0050: 35 00 31 00 38 00 2e 00 5.1.8...
0058: 31 00 30 00 31 00 34 00 1.0.1.4.
0060: 20 00 34 00 35 00 34 00 .4.5.4.
0068: 32 00 38 00 30 00 33 00 2.8.0.3.
0070: 35 00 20 00 69 00 6e 00 5. .i.n.
0078: 20 00 70 00 70 00 63 00 .p.p.c.
0080: 6f 00 72 00 65 00 2e 00 o.r.e...
0088: 64 00 6c 00 6c 00 20 00 d.l.l. .
0090: 31 00 32 00 2e 00 30 00 1.2...0.
0098: 2e 00 34 00 35 00 31 00 ..4.5.1.
00a0: 38 00 2e 00 31 00 30 00 8...1.0.
00a8: 31 00 34 00 20 00 34 00 1.4. .4.
00b0: 35 00 34 00 32 00 38 00 5.4.2.8.
00b8: 31 00 61 00 33 00 20 00 1.a.3. .
00c0: 66 00 44 00 65 00 62 00 f.D.e.b.
00c8: 75 00 67 00 20 00 30 00 u.g. .0.
00d0: 20 00 61 00 74 00 20 00 .a.t. .
00d8: 6f 00 66 00 66 00 73 00 o.f.f.s.
00e0: 65 00 74 00 20 00 30 00 e.t. .0.
00e8: 30 00 31 00 61 00 66 00 0.1.a.f.
00f0: 37 00 62 00 30 00 0d 00 7.b.0...
00f8: 0a 00 ..
On Nov 30, 1:10 pm, aryk...@online.microsoft.com (Aaron Rykhus [MSFT])
wrote:
Also tried with D4200 series (version 61.71.246.0) installed from HP
website and no crash on exit.
I'm getting the version of the driver under Printers and Faxes,
right-clicking the printer, choosing Properties and going to the About tab.
My two suggestions are to try removing the printer from Printers and Faxes
and then going into Server Properties on the File menu and removing the
driver. Then re-install the driver. Also make sure to have all Windows
Updates and Office Updates applied. Office 2007 SP1 came out a few weeks
ago, you can download the self-extracting executable for SP1 from the
Microsoft Download Center (http://download.microsoft.com).
Best Regards,
Aaron Rykhus, MCP, MCDST
Online Support Engineer
Try this instead:
How to install a TEST printer driver
http://www.pptfaq.com/FAQ00952.htm
--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx
"Bill Peterson" wrote in message
news:200811101...@petersoncomputers.com...