Tries to zoom (continous, non-stop flashing) when video dev connec

[the eby@discussions.microsoft.com mark the eby]

My issue is Power Point & Word both automatically zoom to 500% when a display
(Monitor or Projector) is plugged into the back of my laptop. Word stops at
500% and PP stops at 400% but keeps on trying, the document flashing
continually. Doesn't seem to happen if laptop is booted with device
connected. Only happens in the document, not the title, status or menu bars

[Austin Myers]

Does the projector match the resolution of your video card output?

Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia http://www.pfcmedia.com

"mark the eby" <mark the e...@discussions.microsoft.com> wrote in message
news:37594EBB-A5FD-432B...@microsoft.com...

[mark the eby]

I canged the display from 1280 x 1024 to 1024 x 768 to match everyone else,
but the flashing/zooming still occurs if I attach the device after bootup.
When I booted with the device attached, it did not occur. When I
disconnected the device the flashing/zooming reoccured! I have my display
setup for large fonts and changing to normal had no effect.

[Austin Myers]

Sounds like an issue with your video driver. Try seeing if there is a newer
one from the manufacture.

Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia http://www.pfcmedia.com

"mark the eby" <markt...@discussions.microsoft.com> wrote in message
news:3D106A24-35DD-476B...@microsoft.com...

[mark the eby]

Well, OK, I'll check, but everyone here (a couple hundred laptop users) has
the same setup, Dell D610s, reimaged with the UIU/Ghost. But it's worth a
try. The flashing/zooming doesn't happen with our email client, which is
Lotus Notes, only the MS apps.

[Miguel]

Mark,
I'm having the same issue. I've tried a diskcheck, disk-cleanup,
reinstalling the new video driver and nothing seems to work. Once you
connect to a projector, and open up Excel, Word, Adobe, etc... its
zooms in as far as possible and you can't adjust it. If you unhook the
projector it does the same thing until I reboot and then it works
normal again. Any help on this would be great!

[mark the eby]

Miguel,
The user thought he had a "work-around" - powering up with the
projector/display attached, but that didn't work when he was overseas. I
re-installed the graphics driver, but as you know, it doesn't help to do so.
I hate to even reimage, because that means another few hours of installing
all the apps. I wonder if renaming the old profile will work... I'll have to
try that.

[mbloodgood]

I have this issue, too -- also on a Dell D610. I've tried everything
suggested and also downloaded Powerpoint Viewer to try and get through one
presentation. It did not zoom, but is "stuck" on returning to the first
slide. I can go to any slide using right-click, but the slides quickly cycle
back to slide one. Could this actually be a Mouse issue as opposed to a
video issue?

[flball38801]

[flball38801]

"mbloodgood" wrote:

> > I have this issue as well with one D610. This only occurs when you use the function +F8 keys. When it occurs you have to reboot the machine to stop this problem. I took the hard drive out of this D610 and put it in another D610 and it still does the same thing. SO this is not a hardware issue. It is a sfotware issue. I have uninstalled Office 2003 and reinstalled and this did not help either. Any help would be appreciated. Thanks.

[Steve Rindsberg]

> > > I have this issue as well with one D610. This only occurs when you use the function
+F8 keys. When it occurs you have to reboot the machine to stop this problem. I took the
hard drive out of this D610 and put it in another D610 and it still does the same thing. SO
this is not a hardware issue.

Perhaps not, but did you follow Austin's suggestion and check for updated video drivers
and/or set hardware accelleration back?

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

[ScottB...@gmail.com]

Hey guys,

I've had the exact same problem for a while, and if you uninstall the
entire alps touchpad driver, it should clear it up. Now that only
applys for the D610s, but hopefully it'll clear it up for you. No
reimage needed ;)

[shwonline]

Before you try that, are you using Microsoft IntelliType for anything
(keyboard, mouse,...)? I used to suffer through the same problems noted in
this thread, and I traced it back to IntelliType.

If you ARE using IntelliType, try turning off the Zoom feature. If that
doesn't work, try uninstalling IntelliType entirely (that's what I did the
first time I solved the problem).

"EJA in AB" wrote:

> Scott,
>
> These are exact symptoms on my Dell D610 that I am suffering through.
>
> Where can I find the alps touchpad driver to delete?
>
> I have searched in the device manager and can't find anything that matches.
>
> Ed

[EJA in AB]

Scott,

These are exact symptoms on my Dell D610 that I am suffering through.

Where can I find the alps touchpad driver to delete?

I have searched in the device manager and can't find anything that matches.

Ed

[guy.s...@crusade.org]

[gero...@gmail.com]

I have found a fix for this issue. I service some attorneys, and one
noticed this issue after he installed IntelliPoint and IntelliType
software on a Dell D610 Laptop. Well our solution wasn't so easy as
uninstalling the hardware drivers as these are wanted features.
Instead we discovered that you if you disable the tapping features of
the Alps touchpad and thumbstick, the zooming issue and stuck keys go
away. This can only be done on the laptop when it is undocked, because
it's part of the undocked hardware profile. Then you have you go into
control panel, mouse, touchpad. Uncheck tapping for both the touchpad
and thumbstick. Restart the PC, and you should be in working order
with a projector or 2nd display.

[AaronHa...@gmail.com]

You are definately correct. Same problem here with a Dell D420.
Disabled the touchpad driver all together and no more zooming. What
do we do now when a director likes the tappy stick?

Hack