Another Compacting Victim
Joe
and the only relevance I can find is that I have installed XP SP3 and that
the counter somewhere in the registry is going a bit silly.
Can anyone please direct me as to what I need to do to stop this consistent
compacting.
I don't want to turn the facility off as I believe that it is good and
should be able to be set to a number like in Vista, but.......
Thanks people
--
Regards
Joe
Tasmania
Bruce Hagen
was caused by Nero plugin. another, IBM Rapid Access keyboard. And Norton
may play a role as well. Are you using any of these?
Some archived posts:
http://groups.google.com/groups/search?qt_s=1&q=%22IBM+Rapid+Access%22+%2B+%22pa+bear%22
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Joe" <jo...@bigpond.net.au> wrote in message
news:%23OjacmV...@TK2MSFTNGP05.phx.gbl...
![PA Bear [MS MVP]'s profile photo](http://lh3.googleusercontent.com/a-/ALV-UjXsf05hH-R8XChS3fXPPzfoO8FYYxAKhT86KfPnIELr3QJ9tQ=s40-c)
PA Bear [MS MVP]
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these running when WinXP SP3 was installed?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Joe
--
Regards
Joe
Tasmania
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:uzvER7Wy...@TK2MSFTNGP04.phx.gbl...
Joe
I use AVG 7.5 Network Edition Internet Security. Disabled for installation
Defender not installed.
Super Antispyware installed but turned off for install.
Firewall is included in AVG suite
Do you think that Microsoft is likely to release a fix for the issue.
--
Regards
Joe
Tasmania
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:uINn3CXy...@TK2MSFTNGP04.phx.gbl...
Michael Santovec
Why Nero would have any effect on OE I don't know, but at least one
person reported that after updating his Nero, the problem went away.
Apparently something is repeatedly opening/closing OE which triggers the
Compacting message.
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Joe" <jo...@bigpond.net.au> wrote in message
news:OjX#g5cyIH...@TK2MSFTNGP02.phx.gbl...
PA Bear [MS MVP]
2. Check the Advanced option and the 3 options directly underneath it.
3. Enter RAKDLL.DLL in the topmost search box and press Search Now: Any
hits?
--
~PA Bear
Joe wrote:
> Thanks Rob,
>
> I use AVG 7.5 Network Edition Internet Security. Disabled for installation
>
> Defender not installed.
>
> Super Antispyware installed but turned off for install.
>
> Firewall is included in AVG suite
>
> Do you think that Microsoft is likely to release a fix for the issue.
>
>
>
Joe
in Temporary Internet Files but that could have been when I was looking for
it.
My keyboard is a Microsoft Wireless 1.OA if that is what you may be asking
--
Regards
Joe
Tasmania
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:eXBK2Pfy...@TK2MSFTNGP05.phx.gbl...
Joe
--
Regards
Joe
Tasmania
"Michael Santovec" <michael_...@prodigy.net> wrote in message
news:%23B7zNFf...@TK2MSFTNGP05.phx.gbl...
Joe
but it didn't let me down.
Have we got any more thoughts on how to stop this annoyance please?
--
Regards
Joe
Tasmania
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:eXBK2Pfy...@TK2MSFTNGP05.phx.gbl...
Bruce Hagen
around.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Joe" <jo...@bigpond.net.au> wrote in message
news:uguHWivy...@TK2MSFTNGP02.phx.gbl...
Joe
--
Regards
Joe
Tasmania
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:uu0b71vy...@TK2MSFTNGP06.phx.gbl...
Robert Aldwinckle
> but it didn't let me down.
>
> Have we got any more thoughts on how to stop this annoyance please?
Have you tried removing Nero? Just because Nero doesn't know about
a problem doesn't mean it doesn't exist.
Alternatively, since this only happens when you close OE you could start
monitoring that registry value and try to find more of a pattern about how
it changes and what you do besides close OE which could possibly make
it change. If it happens often enough and if you are sufficiently concerned
about finding the cause you could run ProcMon (or RegMon) to capture it.
Another alternative would be to set an audit on the registry key. (I don't think
you can set an audit on a registry value name but I'm not sure about that.
If you can that would be ideal (assuming the information an audit entry
provides at least tells you which process caused it, etc.)
Good luck
Robert Aldwinckle
---
PA Bear [MS MVP]
Is MS Outlook installed? Has it ever been installed?
You might try the Clean Boot troubleshooting technique to see if you can
identify what module or component might be causing the behavior, Joe. See
http://support.microsoft.com/kb/310353
--
~PA Bear
Joe wrote:
> No Bruce, we can rule that one out too.
>
> Bruce wrote:
>> Are you using Windows Desktop Search? Another possibility being thrown
>> around.
>>
>>> An hour from midnight and I thought I was going to have a compact free
>>> day but it didn't let me down.
>>>
>>> Have we got any more thoughts on how to stop this annoyance please?
>>>
>>>> 1. Open Windows Explorer Search (WinKey+F)
>>>>
>>>> 2. Check the Advanced option and the 3 options directly underneath it.
>>>>
>>>> 3. Enter RAKDLL.DLL in the topmost search box and press Search Now: Any
>>>> hits?
>>>>
>>>> Joe wrote:
>>>>> Thanks Rob,
>>>>>
>>>>> I use AVG 7.5 Network Edition Internet Security. Disabled for
>>>>> installation
>>>>>
>>>>> Defender not installed.
>>>>>
>>>>> Super Antispyware installed but turned off for install.
>>>>>
>>>>> Firewall is included in AVG suite
>>>>>
>>>>> Do you think that Microsoft is likely to release a fix for the issue.
>>>>>
Joe
Gone through the clean boot but I have to wait until I see if it recurs on
at least it's daily habit.
Interesting that this doesn't occur on closing OE as it's nearly always open
but sometimes if an email is downloaded then it wants to compact. Strange
eh?
I did clear heaps of old emails out and then compacted manually a few days
ago but this is continuing on a daily basis.
--
Regards
Joe
Tasmania
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:uqsWQ5wy...@TK2MSFTNGP04.phx.gbl...
Bruce Hagen
RegMon may tell you what is causing the Compact Check Count to change, but I
do not have the expertise to explain the use of the program. Since I don't
experience the problem, I can't even experiment.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Joe" <jo...@bigpond.net.au> wrote in message
news:ukj2UL1y...@TK2MSFTNGP06.phx.gbl...
Joe
one :-)))
I've downloaded Regmon and set it running but I haven't got the faintest
idea what it's about. You're talking to a SOB here and not a techie Bruce.
Thank mate
--
Regards
Joe
Tasmania
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:eLzeCl1y...@TK2MSFTNGP06.phx.gbl...
PA Bear [MS MVP]
Keep plugging away at it, Joe. All of us are on the look-out for more
things that may be causing this and we'll post 'em as we find 'em.
Meanwhile, here's a handy script you can use to reset the Compact Count back
to 0 (zero) whenever you want:
OE - Reset Compact Check Count to 0 (Line 367, Left)
http://www.kellys-korner-xp.com/xp_tweaks.htm
Locate the script (compactcheck.vbs) wherever you like, then create a
shortcut to it in your Start menu for easy access.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Joe wrote:
> Rob, neither MS Outlook or Live Mail has even been installed.
>
> Gone through the clean boot but I have to wait until I see if it recurs on
> at least it's daily habit.
>
> Interesting that this doesn't occur on closing OE as it's nearly always
> open
> but sometimes if an email is downloaded then it wants to compact. Strange
> eh?
>
> I did clear heaps of old emails out and then compacted manually a few days
> ago but this is continuing on a daily basis.
>
>
Joe
I've downloaded the script ( great site isn't it?) but I won't use it until
I see what happens during the rest of the day.
Have you any thoughts on why mine will do it without OE being told to close?
Makes it more intriguing, for me anyway.
Cya
--
Regards
Joe
Tasmania
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:uPOmAm2y...@TK2MSFTNGP03.phx.gbl...
Robert Aldwinckle
> {Who's Rob?}. <eg>
>
> RegMon may tell you what is causing the Compact Check Count to change,
> but I do not have the expertise to explain the use of the program.
> Since I don't experience the problem, I can't even experiment.
Bruce,
Do you know the name of the value?
(I guess we could get it from Kelly's reg file... <eg>)
Anyway, when you have something specific to search for like that
using RegMon is pizza cake. E.g. just set a filter for *compact*
and let it run while you do whatever you need to do to make your
value change (such as close OE or use its Alt-F,F,F command).
Then you should see that the only program which changes that value
is msimn.exe. However, if anything else changes it, you would then
have more information about a problem symptom such as this.
BTW using ProcMon is similar but more involved.
E.g. instead of being able to specify a wild-card pattern
that you want found in the whole monitor line
you have to be aware of which column you want your filter
criterion to apply to and use the Contains attribute instead
of using wild-card pattern matching.
Another major difference in default behaviour that you might
have to adjust for, e.g., in order to use a long-running trace,
is what gets captured. By default ProcMon captures everything
in order to display according to your filter criteria.
RegMon on the other hand just captures according
to your filter criteria.
Try it. You'll like it... ; )
FYI
Robert
---
PA Bear [MS MVP]
high school that stuck.)
All the script does is reset the Compact Count value back to 0 (zero) in the
Registry, nothing more, nothing less.
> Have you any thoughts on why mine will do it without OE being told to
> close?
Nope, not yet.
Note that this mysterious behavior is affecting only a very, very small
number of WinXP users who have installed SP3. As such, I very much doubt
that we'll find the cause of the behavior will be the same for all users. I
think we've pretty much covered all the known causes so far in your thread
but here's the working list for reference:
• Various & sundry anti-virus applications (including Norton)
• Various & sundry anti-spyware applications
• Various & sundry third-party firewalls
• Any/all of the above running when SP3 was installed
• IBM Rapid Access keyboard (driver) RAKDLL.DLL
• Nero plug-in(s)
• Windows Desktop Search
• Windows Live Mail
• Disk defragmentation
=> You might see if replacing your current identity with a new named
identity (and then deleting any other unused identities in any User Account)
makes any difference:
1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.
1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.
2. Compact all OE folders manually
(http://www.insideoe.com/files/maintain.htm#compact).
3. Create a new Named Identity via File | Identities | Add new identity and
configure your Mail and News accounts in it.
4. Now import messages from the old identity into the new one
(http://www.insideoe.com/faqs/how.htm#importOE5) and then delete the
old/orginial one via File | Identities | Manage Identities.
General OE Caveats:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm
- Do NOT cancel Automatic Compacting, should it occur when you're closing
OE, and do not attempt to close OE via Task Manager or shutdown your machine
if Automatic Compacting is taking place.
- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:
<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
--
~Robear
Joe wrote:
> Thank you Robear. Just as a point of interest is that Ro-bear or
> Rob-ear????
>
> I've downloaded the script ( great site isn't it?) but I won't use it
> until
> I see what happens during the rest of the day.
>
> Have you any thoughts on why mine will do it without OE being told to
> close?
> Makes it more intriguing, for me anyway.
>
> Cya
>
>
Bruce Hagen
"Robert Aldwinckle" <rob...@techemail.com> wrote in message
news:ufrl8X3y...@TK2MSFTNGP03.phx.gbl...
This was from another related post, but I'll be damned if I can find it.
<qp>
Download RegMon at
http://technet.microsoft.com/en-us/sysinternals/bb896652.aspx.
Run the program and monitor the Compact Count Check registry value by
filtering on Compact Count Check.
This will identify the program that is incrementing this value and you
should be able to take steps to stop it by uninstalling the program or
stopping the service etc..
Larry
</qp>
I checked it out and it seems that for XP, you don't want RegMon, but
rather:
Process Monitor v1.26:
http://www.microsoft.com/technet/sysinternals/FileAndDisk/processmonitor.mspx
My problem is that I have never used either, and while I have downloaded the
later, it is all Greek to me. And the fact that I can't reproduce the
problem doesn't help at all.
Now, if someone had some instructions, (in English), for using this tool to
see what program was causing the reg count increase, that would sure be
helpful.
--
~Bruce
PA Bear [MS MVP]
SearchProtocolHost.exe, most likely located in C:\WINDOWS\system32 <=this
folder; usually associated with Windows Desktop Search (?)
cf. https://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=3464145&SiteID=1
Related discussion about the issue:
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3308638&SiteID=17
--
~PA Bear
PA Bear [MS MVP] wrote:
> ...here's the working list for reference:
Joe
the count increased by two which I would assume is normal.
I used the registry script to reset the counter and then open and closed OE
a few times and again the count increased by two.
The only programs showing were msimn.exe and OE so there nothing telling me
anything there.
Downloaded and run Procmon and still laughing about how anyone could expect
me to have the faintest idea of what I was looking at or how to make any
sense out of it:-))))))))))))))))))))))))))))))
Thanks anyway chaps.
--
Regards
Joe
Tasmania
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:%23LmbFi3...@TK2MSFTNGP04.phx.gbl...
Joe
of dem things and hope that it resolves itself when winter is over eh mate?
--
Regards
Joe
Tasmania
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:e802Hb3y...@TK2MSFTNGP06.phx.gbl...
> Robear, as in French for Robert but not spelled that way. (Nickname from
> high school that stuck.)
>
> All the script does is reset the Compact Count value back to 0 (zero) in
> the Registry, nothing more, nothing less.
>
>> Have you any thoughts on why mine will do it without OE being told to
>> close?
>
> Nope, not yet.
>
> Note that this mysterious behavior is affecting only a very, very small
> number of WinXP users who have installed SP3. As such, I very much doubt
> that we'll find the cause of the behavior will be the same for all users.
> I think we've pretty much covered all the known causes so far in your
> thread but here's the working list for reference:
>
> . Various & sundry anti-virus applications (including Norton)
> . Various & sundry anti-spyware applications
> . Various & sundry third-party firewalls
> . Any/all of the above running when SP3 was installed
> . IBM Rapid Access keyboard (driver) RAKDLL.DLL
> . Nero plug-in(s)
> . Windows Desktop Search
> . Windows Live Mail
> . Disk defragmentation
Ron Sommer
2.
--
Ronald Sommer
"Joe" <jo...@bigpond.net.au> wrote in message
news:OizhKe8y...@TK2MSFTNGP05.phx.gbl...
Robert Aldwinckle
> OK, I run Regmon and was able to see that every time I opened and closed OE
> the count increased by two which I would assume is normal.
Why two?
In any case, now that you know that, is the frequency of the symptom
consistent with the number of times that you close OE?
More importantly, did you also try using Alt-F,F,F while you were monitoring
and did that reset the count to zero? I think there must be an update to OE
which does that because I never get a compacting required message,
though I do use Compact All Folders periodically.
>
> I used the registry script to reset the counter and then open and closed OE
> a few times and again the count increased by two.
>
> The only programs showing were msimn.exe and OE so there nothing telling me
> anything there.
msimn.exe is OE. Are you really seeing two separate tasks changing
that registry value?
>
> Downloaded and run Procmon and still laughing about how anyone could expect
> me to have the faintest idea of what I was looking at or how to make any
> sense out of it:-))))))))))))))))))))))))))))))
As I mentioned you can learn how to use it by analogy with RegMon
but it is quite different... ; )
HTH
Robert
---
PA Bear [MS MVP]
you compact all folders manually, the count should be reset to 0 (zero) but
will increase by one when you then close OE.
Joe wrote:
> OK, I run Regmon and was able to see that every time I opened and closed
> OE
> the count increased by two which I would assume is normal.
<snip>
Joe
time it is either opened or closed.
Joe
> Why two?
I'm the last bloke to ask a question like that.
>
> In any case, now that you know that, is the frequency of the symptom
> consistent with the number of times that you close OE?
I seldom close OE unless you consider going to another page is closing it
but the program is seldom actually shut down.
>
> More importantly, did you also try using Alt-F,F,F while you were
> monitoring
> and did that reset the count to zero? I think there must be an update to
> OE
> which does that because I never get a compacting required message,
> though I do use Compact All Folders periodically.
I have done that this time and yes it did reset to zero.
Joe
Should it?
--
Regards
Joe
Tasmania
"Ron Sommer" <rso...@nospam.ktis.net> wrote in message
news:eUjGFg9...@TK2MSFTNGP06.phx.gbl...
Joe
I use mailwasher and everytime I click on Process Mail it registers as 1.
Should it be registering when OE is opened or when it is closed or both???
Cya
--
Regards
Joe
Tasmania
"Joe" <jo...@bigpond.net.au> wrote in message
news:uYDPjHGz...@TK2MSFTNGP05.phx.gbl...
PA Bear [MS MVP]
one. Open & close OE twice and the count should increase by two.
PA Bear [MS MVP]
Test: Reset the Compact Count back to 0 (zero) | Open OE | Click on Process
Mail but don't close OE: Does the Compact Count increase to 1 (one)? | Now
close OE: Does the compact increase to two (2)? | Now open OE & compact all
folders: Does the compact count go back to 0 (zero)? | Now open and close OE
without clicking on Process Mail or polling for new messages: Does the
compact count increase to/by one (1)?
--
~PA Bear
Joe wrote:
> I have found another reason why the count increases so fast.
>
> I use mailwasher and everytime I click on Process Mail it registers as 1.
>
> Should it be registering when OE is opened or when it is closed or both???
>
> Cya
>
>
Ron Sommer
I assume that you are Sending/Receiving on startup?
If Mailwasher is increasing the Compact count, then that would explain the
increase when OE opens.
--
Ronald Sommer
"Joe" <jo...@bigpond.net.au> wrote in message
news:eQb2#fGzIH...@TK2MSFTNGP05.phx.gbl...
Joe
Everytime Mailwasher opens OE it registers a count of 1
If I open and Close OE by itself it registers a count of 1
After compacting the counter is reset to 0
So it is clear to my little mind that Mailwasher is the culprit in
increasing the count by registering another count every time it opens OE.
Whether there is anything that can be done about that I don't know.
So if I wasn't using Mailwasher OE would be performing as you would expect
it to.
Whether this was occurring before the installation of SP3 or not I don't
know but I feel that it wasn't but no way of knowing now.
At least you people have worked something out for me and I now know that I
don't have any unnecessary worry.
Thanks to all.
--
Regards
Joe
Tasmania
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:e%233dPeKz...@TK2MSFTNGP03.phx.gbl...
PA Bear [MS MVP]
The final test would be to stop using Mailwasher for a week or more. If the
unwanted behavior stops (i.e., if the Compact Count only rises one tick only
when you close OE), stop using it altogether (i.e., uninstall it).
--
~PA Bear
Joe wrote:
> OK, I've done your testing.
>
> Everytime Mailwasher opens OE it registers a count of 1
>
> If I open and Close OE by itself it registers a count of 1
>
> After compacting the counter is reset to 0
>
> So it is clear to my little mind that Mailwasher is the culprit in
> increasing the count by registering another count every time it opens OE.
> Whether there is anything that can be done about that I don't know.
>
> So if I wasn't using Mailwasher OE would be performing as you would expect
> it to.
>
> Whether this was occurring before the installation of SP3 or not I don't
> know but I feel that it wasn't but no way of knowing now.
>
> At least you people have worked something out for me and I now know that I
> don't have any unnecessary worry.
>
> PA Bear wrote:
>> Aha!
>>
>> Test: Reset the Compact Count back to 0 (zero) | Open OE | Click on
>> Process Mail but don't close OE: Does the Compact Count increase to 1
>> (one)? | Now close OE: Does the compact increase to two (2)? | Now open
>> OE
>> & compact all folders: Does the compact count go back to 0 (zero)? | Now
>> open and close OE without clicking on Process Mail or polling for new
>> messages: Does the compact count increase to/by one (1)?
>> --
>> ~PA Bear
>>
>> Joe wrote:
>>> I have found another reason why the count increases so fast.
>>>
>>> I use mailwasher and everytime I click on Process Mail it registers as
>>> 1.
>>>
>>> Should it be registering when OE is opened or when it is closed or
>>> both???
>>>
Joe
has returned to normal and the count is only increasing by 1 when OE is
closed and not increasing when Mailwasher opens OE as before.
Again my thanks to all who helped.
--
Regards
Joe
Tasmania
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:%23ipVaEY...@TK2MSFTNGP06.phx.gbl...
PA Bear [MS MVP]
Joe wrote:
> For some reason unknown to me and possibly a lot of others two the
> situation
> has returned to normal and the count is only increasing by 1 when OE is
> closed and not increasing when Mailwasher opens OE as before.
>
> Again my thanks to all who helped.
>
>
SC@discussions.microsoft.com Jean/from SC
find the answer..I've tried all the things mentioned..but to no avail. Jean
Bruce Hagen
you.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Jean/from SC" <Jean/from S...@discussions.microsoft.com> wrote in message
news:113EBADE-F89C-4BB9...@microsoft.com...
PA Bear [MS MVP]
Bruce Hagen wrote:
> Please start your own new thread and explain /your/ problem in detail.
> Thank
> you.
>
Jean/from SC
clean boot. I went and cleaned out all my saved files and deleted all
e-mails from the deleted files and from the sent file. What is really bad is
I even get the compacting message when I'm not in Outlook and it's closed
and I'm on a web site. Jean/from SC
Bruce Hagen
Please do not refer to Outlook Express as Outlook. That is a completely
different program.
Do you have SP3 installed?
Did this start after installing SP3?
Have you manually compacted since cleaning out these folders?
If Yes to all of the above:
The problem is with the registry counter that gives you the prompt after 100
closings of OE. It is being increased quicker than it should be. There is a
growing number of programs and actions that may be causing this after
installing SP3. Do you have any of the following?
IBM Rapid Access keyboard (driver) RAKDLL.DLL
Windows Desktop Search
Window Live Mail (even if it was removed)
Mailwasher
Nero plug-in(s)
Opening EML files while OE is closed will also contribute to the registry
count.
Various anti-virus, anti-spyware and third party firewalls, especially if
they were running when you installed SP3.
You could also download RegMon:
http://technet.microsoft.com/en-us/sysinternals/bb896652.aspx.
Run the program and monitor the Compact Count Check registry value by
filtering on: Compact Count Check.
This should identify the program that is causing the rapid increase in the
Compact Check Count registry value.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Jean/from SC" <Jeanf...@discussions.microsoft.com> wrote in message
news:9DB1947A-E3B3-4764...@microsoft.com...
Jean/from SC
that. sorry I said O instead of OE Yes I have SP3 installed.
Bruce Hagen
New, and then Question. (AKA, do not use Reply to start a new thread. Using
a newsreader like OE is much easier, IMHO. No sense starting over now. Keep
the question going here.
So you have SP3 installed and may I assume the problem started sometime
after the SP3 installation? Back to my canned response.
The problem is with the registry counter that gives you the prompt after 100
closings of OE. It is being increased quicker than it should be. There is a
growing number of programs and actions that may be causing this after
installing SP3. Do you have any of the following?
IBM Rapid Access keyboard (driver) RAKDLL.DLL
Windows Desktop Search
Window Live Mail (even if it was removed)
Mailwasher
Nero plug-in(s)
Opening EML files while OE is closed will also contribute to the registry
count.
Various anti-virus, anti-spyware and third party firewalls, especially if
they were running when you installed SP3.
You could also download RegMon:
http://technet.microsoft.com/en-us/sysinternals/bb896652.aspx.
Run the program and monitor the Compact Count Check registry value by
filtering on: Compact Count Check.
This should identify the program that is causing the rapid increase in the
Compact Check Count registry value.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Jean/from SC" <Jeanf...@discussions.microsoft.com> wrote in message
news:40FFFD54-6CF9-4791...@microsoft.com...