Re: Hotmail messes up my Outlook Express

[PA Bear [MS MVP]]

[Crossposted to OE General]

Damned kids! <eg>

When exactly do you get this error message? Please post the complete error
message.
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

Kabelfoon wrote:
> In WindowsXP I use Outlook Express 6.0 with IE7.0. I access my own hotmail
> account via Outlook Express and that works fine. However, yesterday one of
> my children used my computer to access her Hotmail account, using IE7.
> Since
> then I get an error message that MAPISTUB.DLL is damaged and needs to be
> replaced.
>
> This happened before (with same reason) just before I changed the
> motherboard in my computer. As I had to re-install all software, I
> 'solved'
> the problem.
>
> Just replacing Mapistub.dll doesn't work unfortunately.
>
> Who can help solve this problem?
>
> Best regards,
> Atoznl

[Microsoft]

Hi Pa Bear,

Complete error message (translated from Dutch, so literal text may differ on
US/UK system):

First: 'Outlook Express is not the standard e-mail client. Do you want to
make it your standard e-mail client?'

Second: 'Simple MAPI support cannot be activated. Mapistub.dll in the system
folder may be damaged.'

Atoznl

"PA Bear [MS MVP]" <PABe...@gmail.com> schreef in bericht
news:OAEeje0b...@TK2MSFTNGP05.phx.gbl...

[PA Bear [MS MVP]]

Aha!

Why it happens:

Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13

How to avoid it in the future: If you don't use MS Outlook or any of its
features (e.g. ,Calendar), remove it from your install of MS Office, or
decline to install any future Outlook updates.

How to fix it:

1. http://www.oehelp.com/oedef.aspx; then...

2a. http://www.oehelp.com/oelnk.aspx

2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > Select OE here.

If still no joy, see:

SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
--

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

[Microsoft]

Hi Pa Bear,

In IE OE was already set as default.
Set Program Access and Defaults: OE was set already as default
In Registry, OE was correct, and set as default
Mailto was set to OE already and path was correct
Re-registered OE.msimn.exe
Removed Outlook from system (was present indeed)

Problem remains, unfortunately. Any further ideas?~

Best regards,
Atoznl

"PA Bear [MS MVP]" <PABe...@gmail.com> schreef in bericht

news:ukoqX60b...@TK2MSFTNGP05.phx.gbl...

[PA Bear [MS MVP]]

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File >
Identities > Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity into
the new one, and then (3) delete the old one (File > Identities > Manage
Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.