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R Kling
Jul 15, 2004, 4:45:09 PM7/15/04
to
I recently upgraded from Office XP to 2003 at work.
Whenever I open Outlook now an error pops up stating "The
file add-in 'MSFSMENU.ECF or MSFSPROP.ECF' is missing or
not valid. This problem may be resolved by using Detect
and Repair on the help menu". I have run Detect and
Repair and it states that "Microsoft Office Professional
Edition 2003 Setup completed successfully". However when
I restart Outlook the same error appears. Does anyone
know what else I can do in order to fix this error message
from appearing everytime I start Outlook?
I suppose I should also say that after I upgraded and
that message appeared I completely uninstalled Office XP.
I then did the full install of 2003 but I have still
received this error. Please help. Thanks.
Whenever I open Outlook now an error pops up stating "The
file add-in 'MSFSMENU.ECF or MSFSPROP.ECF' is missing or
not valid. This problem may be resolved by using Detect
and Repair on the help menu". I have run Detect and
Repair and it states that "Microsoft Office Professional
Edition 2003 Setup completed successfully". However when
I restart Outlook the same error appears. Does anyone
know what else I can do in order to fix this error message
from appearing everytime I start Outlook?
I suppose I should also say that after I upgraded and
that message appeared I completely uninstalled Office XP.
I then did the full install of 2003 but I have still
received this error. Please help. Thanks.
Roady [MVP]
Jul 15, 2004, 5:13:52 PM7/15/04
to
Uninstall the MSMail Add-in by going to Tools-> Options-> tab Other-> button
Advanced Options-> button Add-In Manager...
Advanced Options-> button Add-In Manager...
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com
Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3
-----
"R Kling" <rkl...@wilbursmith.com> wrote in message
news:2dc7101c46aac$9e725a30$a401...@phx.gbl...
R Kling
Jul 16, 2004, 9:41:13 AM7/16/04
to
I tried what you said but MSMail was not in the Add-In
Manager. The only two thing that were in there
are "Exchange Scan" and "Exchange Extensions property
pages". Do you know of anything else I can try?
Manager. The only two thing that were in there
are "Exchange Scan" and "Exchange Extensions property
pages". Do you know of anything else I can try?
>.
>
Milly Staples [MVP - Outlook]
Jul 16, 2004, 10:59:36 PM7/16/04
to
Close Outlook - find and rename extend.dat to .old. Then reopen Outlook -
do you still get the same error? If yes, then try a new mail profile here:
Control Panel->Mail Icon->Show Profiles->New. Do not copy your old profile.
do you still get the same error? If yes, then try a new mail profile here:
Control Panel->Mail Icon->Show Profiles->New. Do not copy your old profile.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, R Kling asked:
C@discussions.microsoft.com Dee C
Jul 19, 2004, 10:38:01 AM7/19/04
to
I had this problem and found that my user had added a profile incorrectly to Outlook. I removed the profile (it was a Microsoft Mail MAPI) and no longer had this problem. Try removing the profile and, if needed, recreating it without using any of the former profile's folders.
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