I lost the ability to insert a hyperlink in Outlook 2002
(version 10.4219.4219 SP-2) when I upgraded to Office XP.
It's driving me wacky because it looks like it should
work, but it just doesn't. Is there a trick I should know
to make it work? A check box? A feature I should install?
A little dance I could do?
For example, if I wanted to make the number "1668" a link
to
http://support.wrq.com/techdocs/1668.html, in the past
I'd make sure I was in the HTML format, highlight 1668 and
then click the Hyperlink button on my toolbar. In the
Hyperlink popup, I'd enter my URL, click OK, and Wa-lah!
I'd have a nice hyperlink.
When I run through these same steps now, I click OK, and
Poof! No hyperlink.
I can workaround this by working outside of Outlook in an
HTML editor, creating the link, previewing it in a
browser, and then copying the link into my mail message.
Once I paste it in Outlook, I can highlight that link,
then click the hyperlink button on the toolbar, and I'll
see the hyperlink. This workaround is a pain, and I didn't
have to do this in earlier versions of Outlook.
I've mined the Help file and Microsoft's site, and called
our Help Desk, but have come up lame.
Note: Including an exact URL in Outlook messages works
fine for me. The problem occurs when I want to make
specific text in a message a link.